Licensing and CS5.5

I have a Zend Studio 8 license, I have a FB4.5 license through CS 5.5, but I get this when I uninstalled FB 4.5 that came with CS5.5, and installed FB 4.5 with php.

Same problem here, but it gets better. This solution offered didn't work for me either....
background info:
I ordered both CS 5.5 master suite upgrade and FBPHP upgrade. The FBPHP arrived first. I didn't have my cs5.5 serial yet(which was needed since FBPHP was an upgrade to cs5.5), I installed it as a trial, and it worked great alongside my cs5 master suite. I received 5.5 around two weeks later, and eagerly installed it so that I could activate FBPHP.
Nope. Installing cs5.5 killed the trial period, even though I had another month or so left. It asked for my order number and serial (this looked like a zend error box). I tried both combinations of both the 5.5 and FBPHP's order/serials, but no dice.
I got the error message that the original poster got.
I then followed the error message advice and went to the deactivation screen to deactivate the suite. Then I got a new error message...
The error file refers to a problem within Eclipse.
I tried reinstalling on my own. No change.
I spent the next two and a half hours with Adobe support. Showed them the files and uploaded some more info.
They had me create a temporary new admin account and reinstall it. No change. Escalated and awaiting a phone call.
On a different machine I am testing installing the cs5.5 first, and seeing if the trial install screwed things up.
fyi: 5.5 does not replace cs5. I am still able to run fb4 luckily, but not the fbphp upgrade purchased. I called Friday, and it is only saturday, so I am crossing my fingers...
So my question is....could anyone with cs5.5 (any suite) and FBPHP please report in and let me know if the combo is working? It's not for me. Maybe it is because I am running 64bit windows, but I doubt it. (After Effects and premiere require it, and 64-bit photoshop works fine).

Similar Messages

I have CS5.0 and CS5.5, is it possible to buy another upgrade CS5.5 license?

Hello
Just have one question.
I have CS5.0 and CS5.5.
Is it possible to buy another upgrade CS5.5 license (and use my CS5.0 key for upgrade) and install it on a third computer?
Regards
Mikael

Contact Adobe Sales for that, but it appears to me like yes.

Is it possible to have Indesign CS4 and CS5.5 both installed on the same Mac? 10.6.8

We have a bunch of recent Intel macs at our corporation. Currently they should all have 10.6.8. They were all imaged from a base image that has Adobe CS4 embedded in it.
We are now using a packaging software part of the JAMF Casper suite and AAMIE to push CS5.5 to the end users.
The problem is that we want to keep CS4 on the end user's computers in case of issues. That way the end users can try Indesign 5.5 and see if it does everything they need to do and still have Indesign for backwards compatiblity.
So we created a CS5.5 install package using the AAMIE tool which works fine. We then use Casper to spam the package out to a Mac.
The issue that arises is that a few Plugin errors occur during the lauch of Indesign CS5.5 such as:
Adobe inDesign does not recognize InCopy Bridge UI.InDesignPlugin as a valid plug-in.
Adobe InDesign does not recognize InCopyExport.InDesignPlugin as a valid plug-in.
Adobe InDesign does not recognize InCopyExportUI.InDesignPlugin as a valid plug-in.
Adobe InDesign does not recognize InCopyImport.InDesignPlugin as a valid plug-in.
There was one more plugin error that occured before the first one but I forgot to write it down.
If we click okay to them, the application launches okay but when you quit and relaunch it, you still get one of the errors.
Is this because both applications are installed at the same time?
Is it offically okay as per Adobe to have Indesign CS4 and CS5.5 installed on the same Macintosh?
What else should we be considering what to do?

Well currently, I'm just testing this issue. I just installed the trial version of Adobe CS4 suite on my mac and then deployed the CS5.5 package on top off it The resulting errors that I listed above are the same ones that occur when the end user has a licensed volume license install of CS4 and CS5.5.
So I'm still back to square 1 where when I deploy cs5.5 on an end user's mac, they get those plugin errors when they launch Indesign CS5.5.
I am not sure about the licensing restrictions, I asked my Director and he is going to check with our VAR.

Already have a Lightroom 4 license AND have Creative Cloud account

Hi, I've been using Lightroom for a long time and already have a Lightroom 4 license, and got a Creative Cloud account as the upgrade to a CS5.5 Design Premium license several weeks ago. I also use 3 Macs in my home studio and would like to run Lightroom on all 3 of them. Can I use the Creative Cloud Lightroom 4 version on two of them AND use my original Lightroom license on the 3rd Mac without problem?? That makes sense to me, but I just want to verify that this is true. Thanks very much,

Thanks, Ken!

Can we use Adobe Creative Suite (student version) CS4 and CS5 for commercial usage in Australia?

Can we use Adobe Creative Suite (student version) CS4 and CS5 for commercial usage in Australia?
Can we use for commercial purposes while we are studying?
How about after we graduate?
Thank you.

Check your regional S&T pages for specifics. Generally commercial usage is allowed during school and after graduating, but in some regions extra restrictions may apply if e.g. your software is subsidized by your government or the license owned by the school and you just "loaned" it.
Mylenium

Help with adobe activation licensing and expirations and.... everything else

I went to buy cs5. Because I was buying many for my boss who works at a government funded school, we tried using volume licensing with cdw.
Our cdw manager was a total moron and kept giving us the wrong quote. Finally we got the right one and bought it, only to find out it was a bunch of licenses and we wanted the box product for at least a few of them. We have some computers without internet....
So we were either gonna buy 1 box product or return them all.
As usual the moron gave us more retarted quotes with products we didnt even mention!!
Well we decided it was too shady and stopped using cdw. We went to the apple store to buy a few box products.
We bought 2 student and teacher editions.
then we opened one to find out you arent suppose to buy 2 education editions. Why? who knows. to make my life harder.
Well we tried installing 1 only to find that you need to give in a promo code with a picture and information.... basically adobe wants my soul in exchange for this stupid thing which is now getting on my nerves. We needed it working a week ago!
It also says that the student copies will expire... is this true? it will stop working?
Now I feel like I should just go return both student copies to the apple store and buy 2 official versions with no stupid hassles. But who knows if they will take them back now that one has been opened!
I'm pissed and hate the whole licensing thing.
I dont know what to do but I need adobe working now!
any help would be greatly appreciated.
thanks!!!

You will need to speak with Customer Service. This is a User to User forum. No official Adobe presence here. For what its worth I used to get excellent service from PC/Mac/Gov Connection.

CS2 and CS5 compatibility?

Currently I am the only person running Illustrator at work. I have version CS2. My boss is purchasing a second license in CS5 but doesn't want to update my version so that the two of us that will have Illustrator won't working in the same version. Will this cause issues?

dp347 wrote:
Will this cause issues?
Good lord, yes. For one thing, your colleague will have to always remember to save as version CS2 when saving any file you may need to access. This will end up dumbing down the file and either removing or working around the fact that your version will not support many features in the newer version.
For example, the image below uses a raster effect and arrowheads; nothing fancy…
I saved as a CS2 file and opened it in CS3 (earliest version I have). The arrowhead was separated into different shapes because Illustrator’s arrowhead feature has changed. The effect was rasterized because the filter is not fully compatible with the similar effect in CS2. Illusrator will try as well as it can to preserve the appearance of your file, often at the expense of editability. Other traps will be discovered. You might as well not even have Illustrator if compatibility with your coworkers is of any value.
Your boss is being penny wise, pound foolish.

Group license and upgrades

Can I purchase a group license upgrade to CS6 Master Suite for 7 people if each person independently own a different version of the CS5 and CS5.5 Suites?

No. Volume license upgrades require a previous volume license. And from your description it sounds like those licenses are owned by individuals, not the same company/ organization so it wouldn't work, anyway. Splitting a volume license is against the license agreement and depending o nthe licensing type chosen not even possible technically.
Mylenium

I'm horribly confused about student licensing and commercial use

As the title says I'm horribly confused about student licensing and using it for commercial use.
I currently have a Student Licensing version of Adobe Creative Suite 4 that I purchased through my school's journeyEd portal.
Seeing how CS5 is now out I was browsing looking at prices (why not upgrade while I'm still a student, right?) and while browsing I bumped into one source that says that Student Licensing can not be used for commercial purposes, and this is when the confusion started. I remember reading before that we are able to use student licensing for commercial purposes, okay time to google search. I found one Adobe FAQ that says I can. .
http://www.adobe.com/education/students/studentteacheredition/faq.html
" Can I use my Adobe Student and Teacher Edition software for commercial use?
Yes. You may purchase a Student and Teacher Edition for personal as well as commercial use. "
and I found this old thread;
http://forums.adobe.com/thread/314304
Where an poster listed as an employee of Adobe states
"There is no upgrade from the CS3 Educational Edition to the comparable CS3 editions sold in non-academic environments. If you have an educational version of for CS3 obtained legitimately (i.e., you qualified for the educational version when you obtained it), you may continue to use that software for the indefinite future, even for commercial use! You cannot sell or otherwise transfer that license, though! When the next version of the Creative Suite is released, you will have two choices: (1) If you still qualify for the educational version, you can buy a copy of that next version (there is no special upgrade pricing from one educational version to another; the price is already very low) or (2) you can upgrade from the educational version of CS3 to the full version of the next version of the Creative Suite as an upgrade from CS3 at the prices published at that time. "
Okay cool, hmm what this? Adobe is asking me if I want to IM with live costumer service agent, sure why not? Then the conversation started and I asked her my question about using my CS4 license for commercial use, she asks for my product code and email to verify my product, then informs me I can purchase the upgrade version of CS5 and use that for commercial, okay great, but not really answering my question. I reword it and give her a link to that FAQ page it goes like this. ..
"[CS Rep] : [My name], I would like to inform you that Adobe Student and Teacher Editions are not allowed for
commercial use.
[CS Rep] : However, you can upgrade your current software to a normal upgrade version, and you can continue
using it for commercial purpose.
[Me] : Then is the FAQ page mistaken? Because it is very misleading if it is. But thank you for the information.
[CS Rep] : You are welcome.
[CS Rep] : I apologize for the misleading information in the FAQ."
. .And after that, I went back to being confused.
SO my questions are. . . Can I or can't I use my Adobe Creative Suite 4 student licensing for commercial purposes? and If I purchase a Student Licensing of CS5 can I use that for commercial purposes as well?
Sorry for the long post, I just want to be perfectly clear on what I can and can not do with my purchase.

The rules differ in various parts of the world. In North America you can use it for commercial work.
There are no student/academic upgrades. The pricing is so low that in many cases you're better off buying another full student license but you are eligible for upgrade pricing for commercial versions once you're out of school.
You may not transfer the student license in any way.
Bob

I have license for cs5.5 for mac - can I also use this same license to install cs5.5 on a windows pc?

I have license for cs5.5 for mac - can I also use this same license to install cs5.5 on a windows pc?

No. Serial numbers are platform specific and you can't have both with a single license. Only Creative Cloud is cross-platform.
Mylenium

Upgrade license and Lion

Hi everyone,
A colleague's computer has officially died and we're replacing it with a new Mac mini, which will be running Lion/OS 10.7
I'll be installing all her applications from scratch. We have licenses for CS3 and an upgrade license for CS5
From what I've read, there are some problems with some components of CS3/CS4 running on Lion (Flash and Photoshop are the mentioned programs that affect my colleague).
Given this, I was thinking better of installing the complete CS3 suite, but instead only installing InDesign CS3 as we have some projects that have not/will not be updated to CS5.
I have two questions:
1) Are there any issues, known or anecdotal about running InDesign CS3 on Lion?
2) If I install only InDesign CS3, will I be able to use the upgrade license when installing the CS5 suite? Does the license look for an installation of the suite, or is it happy as long as you can provide the activation codes?
Thanks!

This might be of help. It caused me alot of headaches when I upgraded to Lion & was running ID CS5.
"A couple days ago I asked Why my InDesign is Unresponsive after installing Lion & I wanted to share what the answer was. (I couldn't for the life of me add to my previous discussion -couldn't find a Reply button)
Anyhow...after wiping out my computer & doing a clean install by an IT person, InDesign was still Unresponsive. Somewhere along the line we were able (ha ha) to get an error that said I need to install Java RunTime. Apparently this is not included in Lion & is needed to run InDesign.
Hope this might help others out there experiencing this problem"

Compatability between CS4 and CS5 Flash?

Hi
I'm working off CS4 and using mainly Premiere Pro. I'm also using Photoshop, Flash, Soundbooth from CS4 and using files from those applications in Premiere Pro. All good so far. My projects have a few layers but really nothing too complicated.
I work with someone who will eventually create the flash elements of our projects. To do this the company ordered further licenses for CS4 but we received CS5 instead.
If she loads CS5 onto her computer and creates Flash files (CS5) that I then use in Premiere Pro CS4, will it be compatible?
Also, if I want to then adjust that CS5 flash file in Flash CS4, will that work, or will I encounter problems?
Should we go with the CS5 or try and get another copy of CS4 for the new computer? (My computer needs to stay CS4)
Thanks

So as far as Premiere is concerned you are importing Quicktime MOV files from Flash?
When you import MOV files into Flash they are frame-by-frame animations taking up frames on the timeline, either on the main stage or in a Movie Clip. There is a limit in Flash in general to the number of frames you can have in a single animation, something like 16000 or 12000 frames. Depending on your fps this could be a relatively short or longer amount of time that the animation will play. I don't think there will be as many issues importing and exporting between Premiere Pro and Flash as there are with Flash CS4 and CS5 itself. TLF is a framework for laying out text (Text Layout Framework) which allows you some functionality of InDesign-style text-box layouts such as multi-columns, tracking and kerning, etc.

Licensing and costs for Creative Cloud for teams on small company

Hello,
I have a few questions regarding the teams solution. They are:
1- Is the license by user or by computer?
2- What is the actual cost of Creative Cloud for Teams ( small companies with less than 100 employees). In some sections it states monthly cost of 69,99€ while others state 49,99€.
3- Assuming the monthly cost of 69,99€ does this cost covers all products listed ( ilustrator, photoshop, dreamweaver, premiere,...) for a single user or is that the cost per user and per product?
4- How long do I have to keep the contract? Only 1 year? If I want to cancel when should I communicate? or I just need to set on the console 0 users?
5 - Assuming I have only one creative user can the admin console be installed in a different machine (e.g. network admin) without the need of an extra license?
6 - If I acquire 1 license and decide to drop it 1 year and 1 month after will I pay 1 year plus that month or do I need to pay the 2 years?
Thanks for your feedback,
Regards,
Pedro

Hello,
I have a few questions regarding the teams solution. They are:
1- Is the license by user or by computer?
2- What is the actual cost of Creative Cloud for Teams ( small companies with less than 100 employees). In some sections it states monthly cost of 69,99€ while others state 49,99€.
3- Assuming the monthly cost of 69,99€ does this cost covers all products listed ( ilustrator, photoshop, dreamweaver, premiere,...) for a single user or is that the cost per user and per product?
4- How long do I have to keep the contract? Only 1 year? If I want to cancel when should I communicate? or I just need to set on the console 0 users?
5 - Assuming I have only one creative user can the admin console be installed in a different machine (e.g. network admin) without the need of an extra license?
6 - If I acquire 1 license and decide to drop it 1 year and 1 month after will I pay 1 year plus that month or do I need to pay the 2 years?
Thanks for your feedback,
Regards,
Pedro

By subscribing to Creative Cloud(Photoshop and Lightroom), does it come with more than one license, and is it possible to install it on both Windows and Apple(if it comes with two licenses)? Thank you.

By subscribing to Creative Cloud(Photoshop and Lightroom), does it come with more than one license, and if it does, is it possible to install on both Windows and Apple's OX? Thanks.

A Cloud subscription provides for installing working installations on two machines. You can have mixed operating systems (both Windows and Apple's OX).

High pitch noise in CS4 and CS5.5

Hello.
Firstly I want to say that yes I know people have asked this question before but as far as I can tell none of them have been solved. Some have somewhat useful answers but none of them truely solve the problem. This thread in particular probably has the most information about the problem I'm having http://forums.adobe.com/message/4298535#4298535
I recently tried Premiere Pro CS5.5 and CS4 (trial version) to replace my Corel Video Studio X6 which tried to replace Windows Movie Maker. Video Studio and Movie Maker both crash whenever I imported large video files.
Anyway I'm getting a problem where the video files I import to Premiere Pro CS4 and CS5.5 have a high pitch noise in the video preview.
It's a high pitch noise almost like it's getting feedback from something. Also when someone is supposed to be talking there's a very low distortion, like the audio started playing in very slow motion but the high pitch noise is still present.
I'll put a link at the end with the video file that's giving me trouble.
The video and audio are in a single AVI file. The video format is H264 shot at 60fps and the audio should be Mpeg-1 L2, 48khz at 320kbps. I don't know if the video's audio is in 24bit or 16bit.
I've tried different settings for premiere. Trying 60fps and 30fps for the framerate for the project. Trying 44khz and 32khz and 96khz didn't fix it. Using the "Desktop" preset in CS4 and Custom for CS5.5.
My audio hardware is a Logitech G930. It's a wireless USB headset with microphone. My motherboard audio is Realtek HD Audio. Both are enabled but I only use the headset now and nothing is being sent to the Realtek audio chip (according to Windows' sound options). The headset plays audio at 16bit 48khz.
The video file plays fine in every media program I own that can play the h264 codec. With the exception of Movie Maker and Video Studio x6. Video Studio will preview the video and audio just fine but when I try and skip around the program hangs and crashes. Movie Maker just plain crashes when I try and import the video. Some of the programs that can play the video are VLC, Media Player 11, and Media Player Classic.
I'm not sure if Final Cut Pro has the same problem. I don't have a Mac so I can't test it.
Here's a sample video that works the way it should. I pulled a BIK file from a game and converted it to H264 in AVI. Not sure what it's audio format is.
http://www.mediafire.com/watch/15fr85n78xfu94x/Opening_Cinematic_Placeholder.avi
Just click the download button at the top right.
Here's an afflicted file. Not the exact specific file I have been talking about, but it has the same codecs. This one is shorter in length and smaller in size. It still has the high pitch noise, but since there is no one talking in this you don't hear the weird low pitch distortions.
http://www.mediafire.com/watch/qqbk0n6io0lspn5/eso_2014-02-28_20-08-18-959.avi
Just click the download button at the top right.
If there's anymore infor you need let me know.
Thanks.

>single AVI file. The video format is H264
H.264 will not work inside an AVI wrapper http://forums.adobe.com/thread/854115
-Insignia camera uses H.264 to either AVI... SOME to MOV wrapper
-so use the MOV wrapper if YOUR Insignia camera offers that option
-Says VLC will convert in reply #6 http://forums.adobe.com/thread/1172956
>can't believe a professional piece of software can't handle something this simple
As Jim said, not within the design specifications because it is non-standard video

Licensing and CS5.5

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