Lightroom 5.3 won't preview or import Nikon D7100 Raw Images

I'm using LIghtroom 5.3, and raw camera 8.3, the latest update available. I found from Adobe's site that this version supports D7100 raw image imports.  But when trying to import D7100 raw  images, I get a message that "the file is not recognized by the raw format support in LIghtroom."
I'm hoping someone can help with this, as obivously getting help from Adobe is not possible beyond FAQs.
thanks,
-Bob

Bob,
I am using LR 5.3 with D7100 RAW files with no problems, so there should be a solution to your situation.  It might help find a solution if you tell us what computer you have, what OS, the specs, and more importantly, how you are trying to import the files.  Are you connecting the camera directly to the computer?  Are you using a card reader -- internal or external?  Are you copying the files to your hard drive and then importing into LR from there?  At one point in the past, there was a problem with Nikon Transfer somehow changing NEF files so that they wouldn't be read by LR.
As a test, try copying a few NEF files from you memory card to your hard drive using the OS file manager -- Finder or Windows Explorer -- and then try importing into LR.  Does that work?
John

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