Lightroom 5 and Photoshop Photography Program
I have installed Lightroom 5 as a testversion and now activated the "Photoshop Photography Program". Photoshop works fine but Lightroom still asks for a serial number that I don't know. How can I get it?
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
Similar Messages
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Adobe CC and Photoshop Photography Program on the same computer.
Hi!
I'm currently using Adobe CC (very happy with it!). And I'm also about to install it on a laptop which the EULA allows. However my SO is thinking of signing on the Photoshop Photography Program on the very same laptop.
1. Is that possible? Does it involve switching users back and forward when she is working there and when I'm working there.
2. Or is it simply that she can use PS and LR on my installation if she buys the licence so we can use PS and LR simultaniously, get it? she buys the licence but doesn't need to install anything beacuse the software is already there?
Thanks!The Elements 12 shortcut can't find the Elements12.0.exe file so the program will not load. I can load the editor from its .exe file but not the organizer.
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Upgrading and downgrading between Creative Cloud and Photoshop Photography Program
I am interested in subscribing to the Photoshop Photography Program, but occasionally need to use Premiere and After Effects - is it possible to "upgrade" from the Photoshop Photography Program to the full Creative Cloud (on a per month basis, as needed), and then "downgrade" back to the Photography Program afterwards? Or would separate accounts be necessary to achieve this?
Hi BernardB,
You may switch the plans according to the requirements.
You may also refer to the link under "Upgrade Single app membership":
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
You may contact our Customer Support also:
http://www.adobe.com/support/download-install/supportinfo/
Regards
Gurleen -
CC update: is Lightroom out of Photoshop Photography Program subscription?
Greetings!
After the recent CC update my Lightroom had "detached" from the installed application list and now suggests to "try" it:
When I launch Lightroom it suggests me to download update to 5.5. I looked at my account and see that I have Lightroom registered as a product and Photoshop Photography Program as subscription:
When I was subscribing for the plan in November 2013 Lightroom was part of the subscription, now it is out and the CC application is not even aware that Lightroom is installed on my computer.
Please let me know if the Lightroom is taken away from my CC subscription. If not, how can I return Lightroom into CC manger so that it alone tracks for the updates to all my subscribed CC applications?
I would appreciate any advice or insight.
Thanks!Okay. Thanks a lot.
So for the 25 € per month you get only Photoshop CC (+ Bridge).
Und for the 13 € per month you get Photoshop CC (+ Bridge) and Lightroom 5. -
Just curious as to why on my recent purchase on the receipt it does not list "Lightroom 5" only "photoshop photography program"
If you have any trial /beta version of lightroom installed in the computer then you need to uninstall it (Manually uninstall Lightroom) or use CC cleaner tool(Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6)
Or
uninstall it completely by checking the preference boxes too.
Now restart the computer & download & install from the CC desktop App. It should work.
Then you need to install it from the CC Desktop App (www.creative.adobe.com)
Hope it helps you.
Regards
Rajshree -
Lightroom 5 upgrade to Photoshop Photography Program
Using Windows 7.
I have Photoshop CS6 and Lightroom 5.3 installed on my machine.
I have purchased and installed Photoshop Photography Program.
The Photoshop version has upgraded to CC but the Lightroom 5 version still has my original Serial Numbers showing on the Help/Registration/License.
How do I fix this without uninstalling Lightroom?
I have searched all over but can't find exactly what I'm looking for.
Thanks,
RoyYou now have two LR licenses, and each of those licenses can be installed on up to two different computers, so effectively you have 4 different installs you can use.
If you have not already installed LR on 4 computers, just choose which version, CC or non-CC that you have not already installed two times, and use it until you have time to reorganize what is installed, where.
LR-CC also makes it easier to migrate which two computers you have LR-CC activated on. Upon installing on the third computer, something I did, recently, you'll be asked to deactivate it on the other two. After that, you can just log into whichever other computer you still want to use it on and it'll reactivate that one and the other one will revert to deactivated. Presumably you can do this several times across multiple computers, only having two activated at a time, but I'm sure Adobe has some way to watch for abuse of using your two licenses across many computers by repeated activating and deactivating different ones, and would eventually blacklist your login or serial number. Years ago with Photoshop, there used to be a hard 20-deactivate/re-activation limit, but that was done away with so no one knows what it is, now.
If you really need LR on 5 or more computers then you'd need to buy more of the two-activation licenses. -
Lightroom asks for Serial Code but I subscribed to the Photoshop Photography Program
I subscribed to the Photoshop Photography Program which includes Photoshop AND Lightroom.
Lightroom keeps asking for a serial code.
I need help.Your subscription is paid & active.
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
Windows:
In windows 7 navigate to following location:
/windows/system32/drivers/etc
1. look out for "Hosts" file
2. Open it with notepad
3. Check if you have any entry for Adobe
4. Remove the entries and try again launching any product from CC
On Windows XP navigate to following location:
\windows\system32\drivers\etc
1. look out for "Hosts" file
2. Open it with notepad
3. Check if you have any entry for Adobe
4. Remove the entries and try again launching any product from CC
Mac:
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,
Rajshree -
Hi,
I joined the subscription service but ONLY purchased Lightroom and Photoshop. I had other legally aquired adobe programs on my computer that I was perfectly happy with (dreamweaver - I olnly do the bare minimum of stuff with it, i write my own code mostly - therefore did not need an upgrade)...now it seems Adobe has taken it upon itself to update ALL of my programs to the newest versions and will not let me use any of my stuff until I pay for a new serial for ALL of it. I can't even read a PDF all of a sudden, because i magically have the newest version of Acrobat, which I NEVER asked for....
So they basically used my membership and HACKED my computer and updated software - I say hacked because these updates were without my permission...and now they are trying to force money out of me????? This should be ILLEGAL! this was a really really really crappy thing to do, since I DO NOT have the money to buy serials for all this other software. THANKS A LOT FOR SCREWING ME. would you please now HACK my computer again and fix this???? I should not be forced to update all my software if I DO NOT WANT TO!
If Adobe does not remedy this I will cancel everything and find other stuff to use. Too bad, because I prefer this software, but there is always another alternative...
FIX THIS!!!!!Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
or
Adobe contact information - http://helpx.adobe.com/contact.html may help -
In Creative Cloud, does the $9.99/month Individual Photography plan come with BOTH Lightroom and Photoshop CC? It is not very clear on the home page. It shows both and mentions both, but doesn't specifically say BOTH come with the monthly $9.99/month plan. Can somebody clarify?
Special Photography Plan
http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html -
I purchased and installed the Photoshop Photography Program last year but my computer crashed and now I need to re-install it again...can someone help?
Hi Sangeeta,
For a fresh download on a new hard drive, it's best to start with the CC desktop app. Sign into adobe.com and download it here: creative.adobe.com/products/download/creative-cloud
You can then launch the desktop, sign in and download PS & LR. -
Using trial version of Lightroom and photoshop. Plan to buy. but i have a question: I have two computers a desktop and a laptop that i use when traelling. Can i download the programs on both computers?
Check the end user licensing agreement at End-user license agreements FAQ
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I am a novice. I have a few thousand iPhotos stored on Dropbox. But now I have a Canon T5i camera and want to get more involved in photography. I want to open a Lightroom and Photoshop account. I have a Windows desktop and an iPad. Will I have any compatibility issues with PC and Mac? Can I store my photos in Lightroom and eliminate my Dropbox account? Thanks.
You shouldn't have any compatibility issues. But you don't store images "in" Lightroom. Lightroom simply points to wherever the images are on your system. You might like to watch a few videos that can help you understand how Lightroom works.
Getting Started with Adobe Photoshop Lightroom 5 | Adobe TV -
I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.
Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma -
Photography Plan, Lightroom and Photoshop CC
Hi Guys
Hope someone can help me, I subscribe to Photography Plan, Lightroom and Photoshop CC, Lightroom says trial ended and the application will not work.
Contacted Adobe, tried uninstalling and reinstalling application a cloud application to no avail, Adobe cut me off the phone whilst waiting for a Lightroom specialist, can anyone shed light on to the issue and can suggest a resolve for me, all help appreciated.
SteveHi Jim
I tried that it stills says expired, I'm thinking the previous owner of my 2013 Imac may have had a version on and uninstalled it?? How would I remove any old registry data.
Thanks again -
I am currently using the adobe cloud service and would like to give my granddaughter my original lightroom and photoshop programs. Would do I need to do to remove them from my computer to hers? The lightroom 5 program has been replaced with the cloud version on my computer.
Follow the steps listed at Transfer an Adobe product license
Lightroom has no activation check so you don't need to do anything to your computer. Your old copy of Photoshop must be deactivated / uninstalled if you haven't already done so.
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