Lightroom crashes at start up with the error message "Lightroom encountered an error when reading from its preview cache and needs to quit". Please advise on how to fix this error. Thanks
Lightroom crashes at start up with the error message "Lightroom encountered an error when reading from its preview cache and needs to quit". Please advise on how to fix this error. Thanks
You probably need to delete your preview cache. See here
Why And How To Clear Your Lightroom Cache - Lightroom Fanatic
Preference and other file locations in Lightroom 5
Similar Messages
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Lightroom 4.4 keeps crashing saying "Lightroom encountered an error when reading from its preview cache and needs to quit" please help. I've tried reinstalling it and everything Windows 8.1
I assume you know where your catalogue file (the lrcat file) is located. In the same folder is a previews lrdata folder which you should delete or rename in Explorer, then start LR again.
If I've made incorrect assumptions above, sorry, and we'll go back over it from the start.
John -
Hi All
My computer crashed with lightroom open, since restart I get a msg 'LR encounted an error when reading from its preview cache and needs to quit'
I'd appreciate any suggestions
Many thanksMany thanks for your help, at lease the LR is working now. How do I rebuild previews and smart previews or will this happen automatically?
Many thanks -
how do i fix this problem
lightroom encountered an error when reading from it preview cache and needs to quit
please helpRename or delete the lrdata file. Then start Lightroom and it will create a new one, and will begin generating new previews.
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I keep receiving this error every time I open LR, "Lightroom encountered and error when reading from its preview cache and needs to quit" and the app won't open. It said LR would try and fix this error next time I opened it but the error remains. I tried uninstalled and installing the app and the error remains. I have windows 8. Can anyone please help???
Use Windows Explorer to open the folder containing your catalog. The normal location is Pictures\Lightroom. Locate a folder with the extension .lrdata and delete that folder. Then you should be able to start Lightroom again, and Lightroom will begin building and new previews folder. Do not delete anything else.
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Error message on start up "Lightroom encountered an error when reading from its preview cache and needs to quit" I uninstalled and downloaded it again and still get the same error. At this rate I won't have any chance to use the 30 day trial period as it simply isn't working. I have see suggestions elsewhere to delete a particular file, but I don't have it. Any ideas?
You need to trash the preview cache. It’s in the main catalog folder.
Delete the folder with the ending Previews.lrdata
The default location for the Lightroom folder is normally Pictures/My Pictures if you did a standard installation.
N.B. do not touch files ending .lrcat -
Upgraded to 5.4 when opening lightroom get a message "encountered an error when reading from its preview cache and need to quite" tried this several time but get the same error message. Says Lightroom will attempt to fix the problem the next time it launches but that is not happening. How do it fix this?
Delete the preview cache using your operating system. It is a folder whose name ends with Previews.LRDATA. Do not delete the Lightroom catalog, which ends with .LRCAT
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Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches"."Help
PleaseStan Blumberg wrote:
I have deleted the file but the message persists even after restarting the computer....any advice??...I am using LR 5
You don't delete a file, you have to delete a folder. Is that what you did?
If you deleted the folder specified above, and you still get the message, then it's the wrong folder. Use your operating system's search function and find ALL folders on ALL disks whose name ends with Previews.LRDATA, delete each one found, and then try opening Lightroom. -
"Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it lauches". What do I do? I get the msg each time I try to open it.
It isn't a file, it's a folder. It will have the same name as your catalog, but will have the extension data. It will be in the same folder along with your catalog. If you need to use the search feature to search for *.lrdata.
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I recently updated my HP laptop's OS from WIndows8 to WIndows8.1. When I went attempted to open Lightroom5 I got the following message:
"Lightroom encountered an error when reading from its preview cache and needs to quit. "
"Lightroom will attempt to fix the problem the next time it launches"
Every time I relaunch I get the same message. I'd like to understand what might be causing the problem so I can remedy and get back to my photo editing. Any clue as to how to fix this problem would be greatly appreciated.
JPMreset your preferences, Resetting (or 'Trashing') the Lightroom Preferences file - Lightroom Forums
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I have a question about Lightroom 5... I used it last night, I go to get on it today and its will not open. I have an error msg "Lightroom encountered an error when reading from its preview cache and needs to quit" Lightroom will attempt to fix the problem when reopened
https://forums.adobe.com/message/6219922#6219922
See if the issue in the thread above helps you to solve your problem. -
"Lightroom encountered and error when reading from its preview cache and needs to quit"
I keep receiving this error every time I open LR, "Lightroom encountered and error when reading from its preview cache and needs to quit" and the app won't open. It said LR would try and fix this error next time I opened it but the error remains. I tried uninstalled and installing the app and the error remains.
Any Ideas here? Is there another app that may be telling it where to look for the cache and it no longer there? I was using a ramdisk for a bit but ditched it. Not sure if that has something to do with it but it seems suspect.
Your thoughts?
--Kenny Brandon WilsonTalked to Adobe support this morning, this is their response in case anyone else is looking for help. I'm running a Windows 7 box, LR 5.6.
Gokul: Click on start and type %appdata%, then open roaming folder.
Edward: ok
Gokul: Open Adobe folder.
Gokul: Open Lightroom folder.
Gokul: Open Lightroom folder> Preferences.
Edward: ok
Gokul: Rename Lightroom 5 Preferences.agprefs file as Lightroom 5 Preferences.agprefsOLD.
Edward: OK
Gokul: Please check if you can launch Lightroom without any error.
Edward: it shows me a welcome screen and is asking me to select my country
Edward: aka, register the software
Gokul: You can skip and launch it.
Edward: LR catalog not found
Gokul: Please select the catalog.
Edward: my original catalog?
Gokul: Yes.
Edward: testing integrity of catalog
Edward: loaded just fine
Gokul: Okay.
Gokul: Please check if you can re-launch it again.
Edward: yes, it worked!
Gokul: Excellent!
Gokul: Since your preferences were corrupted you were facing issue so we renamed the preferences file to reset it.
Edward: aha....ok
All of my import/export presets were intact along with develop user presets. I'm happy as a clam for my $10/month! -
Every time I open lightroom I get a pop up message saying "Lightroom encountered an error when reading from its preview cache and needs to quit" and it closes. Ive already tried reinstalling, nothing seems to work. Help please!
Open the folder containing your catalog. In that folder you will find another folder with the extension .lrdata, and you need to delete that folder. After you do that, Lightroom should start normally and will create a new preview cache.
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Can some one please help me with this error message I keep getting. I was told to uninstall LR and reinstall it and I am still getting the same error message. "light room encountered an error when reading from its preview cache and needs to quit"..
Go to the folder containing your catalog, and delete the folder that ends in .lrdata. Then start Lightroom, and it will create a new preview file, and you should be good to go.
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i upgraded from lightroom 4 to lightroom 5 and installed it on a separate hard drive. Initially had no problems util my computer crashed due to the failure of the drive on which Lightroom 5 was installed. Since having my computer rectified, i am unable to use lightroom 5 getting the message "lightroom encountered an error when reading from its preview cache and needs to quit"
I can still use lightroom 4, however, i get the same message when i try to backup the catalog. This occurs during the optimisation phase of backup.
I suspect it is related to Lightroom 5 creating a catalog from the Lightroom 4 files and cannot now locate those files or that they have been corrupted.
Would appreciate any solutions / suggestions.You need to delete your preview cache and have Lightroom rebuild it. Cache location can be found here.
https://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
Why And How To Clear Your Lightroom Cache - Lightroom Fanatic
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