Lightroom serial number does not work

Hi there, just bought a lightroom retail box with serial number printed on it. Trying to register my test version it says that serial number is invalid.   Any ideas? Thank you.

Are you using the correct serial number?
It’s usually comprised of 24 digits.
You may have a retail redemption code which needs to be used to generate the serial number. See this link for further information:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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