Limitations/issues Adobe Content Viewer (Adobe Viewer) on Ipad 1 (not tested on 2)

There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

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Issue - BI content server(11.1.1.1) not starting in obiee 11g:

Hello All,
BI content server(11.1.1.1) is not starting in obiee 11g after making OBIEE 11g services as windows service.
Services are starting when we do a Start BI Services from All Programs >> OBIEE. On the contrary, when we start from windows service "bi content server(11.1.1.1) not starting in obiee 11g" is not starting.
Can someone help me on this. In case if you need any more info, please let me know.
Thank you,
Bimal

Below is the BI Script I used. Everything is in this script so no need to edit the installsvc file. Just edit the location/variables used as well as at the bottom change the name of the script and the log location. The BI_ORACLE_HOME variable needs to be set in the script.
SETLOCAL
set DOMAIN_NAME=bifoundation_domain
set USERDOMAIN_HOME=D:\oracle\Middleware\user_projects\domains\bifoundation_domain
set SERVER_NAME=bi_server1
set PRODUCTION_MODE=true
set ADMIN_URL=http://djaxwapp9608.common.ecamericas:7001
set JAVA_HOME=D:\Oracle\Middleware\Oracle_BI1\jdk
set DOMAIN_HOME=D:\oracle\Middleware\user_projects\domains\bifoundation_domain
set WLS_HOME=D:\Oracle\Middleware\wlserver_10.3
set INSTANCE_HOME=D:\oracle\Middleware\instances\instance1
set BI_ORACLE_HOME=D:\oracle\Middleware\Oracle_BI1
set ANT_HOME=%MW_HOME\modules\org.apache.ant_1.7.1
set DOMAIN_NAME=bifoundation_domain
Call "D:\Oracle\Middleware\user_projects\domains\bifoundation_domain\bin\setDomainEnv.cmd"
set WL_HOME=D:\Oracle\Middleware\wlserver_10.3
call "%WL_HOME%\common\bin\commEnv.cmd"
@rem Check that the WebLogic classes are where we expect them to be
:checkWLS
if exist "%WL_HOME%\server\lib\weblogic.jar" goto checkJava
echo The WebLogic Server wasn't found in directory %WL_HOME%\server.
echo Please edit your script so that the WL_HOME variable points
echo to the WebLogic installation directory.
goto finish
@rem Check that java is where we expect it to be
:checkJava
if exist "%JAVA_HOME%\bin\java.exe" goto runWebLogic
echo The JDK wasn't found in directory %JAVA_HOME%.
echo Please edit your script so that the JAVA_HOME variable
echo points to the location of your JDK.
goto finish
:runWebLogic
if not "%JAVA_VM%" == "" goto noResetJavaVM
if "%JAVA_VENDOR%" == "BEA" set JAVA_VM=-jrocket
if "%JAVA_VENDOR%" == "HP" set JAVA_VM=-server
if "%JAVA_VENDOR%" == "Sun" set JAVA_VM=-server
:noResetJavaVM
if not "%MEM_ARGS%" == "" goto noResetMemArgs
set MEM_ARGS=-Xms32m -Xmx200m
:noResetMemArgs
@echo on
set CLASSPATH=%WEBLOGIC_CLASSPATH%;%CLASSPATH%
@echo ***************************************************
@echo * To start WebLogic Server, use the password *
@echo * assigned to the system user. The system *
@echo * username and password must also be used to *
@echo * access the WebLogic Server console from a web *
@echo * browser. *
@echo ***************************************************
rem *** Set Command Line for service to execute within created JVM
@echo off
set MEM_ARGS=-Xms256m -Xmx512m -XX:MaxPermSize=512m -XX:-UseSSE42Intrinsics
if "%ADMIN_URL%" == "" goto runAdmin
@echo on
set CMDLINE="%JAVA_VM% %MEM_ARGS% %JAVA_OPTIONS% -classpath \"%CLASSPATH%\" -Dweblogic.Name=%SERVER_NAME% -Dweblogic.management.username=%WLS_USER% -Dweblogic.management.server=\"%ADMIN_URL%\" -Dweblogic.ProductionModeEnabled=%PRODUCTION_MODE% -Djava.security.policy=\"%WL_HOME%\server\lib\weblogic.policy\" weblogic.Server"
goto finish
:runAdmin
@echo on
set CMDLINE="%JAVA_VM% %MEM_ARGS% %JAVA_OPTIONS% -classpath \"%CLASSPATH%\" -Dweblogic.Name=%SERVER_NAME% -Dweblogic.management.username=%WLS_USER% -Dweblogic.ProductionModeEnabled=%PRODUCTION_MODE% -Djava.security.policy=\"%WL_HOME%\server\lib\weblogic.policy\" weblogic.Server"
:finish
rem *** Set up extrapath for win32 and win64 platform separately
if "%WL_USE_X86DLL%" == "true" set EXTRAPATH=%WL_HOME%\server\native\win\32;%WL_HOME%\server\bin;%JAVA_HOME%\jre\bin;%JAVA_HOME%\bin;%WL_HOME%\server\native\win\32\oci920_8
if "%WL_USE_IA64DLL%" == "true" set EXTRAPATH=%WL_HOME%\server\native\win\64\;%WL_HOME%\server\bin;%JAVA_HOME%\jre\bin;%JAVA_HOME%\bin;%WL_HOME%\server\native\win\64\oci920_8
if "%WL_USE_AMD64DLL%" == "true" set EXTRAPATH=%WL_HOME%\server\native\win\x64\;%WL_HOME%\server\bin;%JAVA_HOME%\jre\bin;%JAVA_HOME%\bin;%WL_HOME%\server\native\win\x64\oci920_8
rem *** Install the service
"%WL_HOME%\server\bin\beasvc" -install -svcname:"3.Oracle BI 11g BI Server" -javahome:"%JAVA_HOME%" -execdir:"%USERDOMAIN_HOME%" -maxconnectretries:"%MAX_CONNECT_RETRIES%" -host:"%HOST%" -port:"%PORT%" -extrapath:"%EXTRAPATH%" -password:"%WLS_PW%" -cmdline:%CMDLINE% -log:"D:\Oracle\Middleware\ServiceStartLogs\BIServer-stdout.txt"
ENDLOCAL
Edited by: J.A.M on Mar 31, 2012 8:51 AM

Adobe Content Server

I am wondering if Adobe Content Server is phased out or not.
And if not: What is the price? Is it impossible to get this information?

We configured Adobe Content Server 3.0.1 and created one store and one library, when we want to lend a eBook i am unable to locate the option for lending the eBook in "Availbility" tag page of "Books" Tab when i set the "Adjust" option to value "Loan".
Please let me know whether my version of content server allows us to package a eBook for lending if so where can i find the option for lending the eBook.

Limitations/issues v.2 Adobe Content Viewer on Ipad 1 (not tested on 2)

Update on 23-Feb-2012
There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
The viewer on the ipad will crash on a navto://NameOfPage#PageNumberOtherThenTheFirst, if that page where it directs to has a slideshow. this happens 90% of the time.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

Update on 24-Feb-2012
There are a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Navto:// crashes to non preloaded pages with slideshow:
Additional information/ text examples:
                - Say we are on page 2. depth 2: and you link to page 4 with depth 1 (not 0/first) (which has a slideshow on that page) This results in a crash.
                - Linking to pages with depth 0 (and have slideshows, works.
                - Say we are on Page 2, depth 3 and link to Page 3 depth 2 with a slideshow, works.
                - Linking to all next to pages and top pages with slideshows, works.
Fixed (viewer 2.3.1) Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible
                                       (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Fixed (viewer 2.3.1) Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out,
                                        instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Fixed (viewer 2.3.1) Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Fixed (viewer 2.3.1) Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

Adobe Content Viewer issue

I'm using a web overlay linked to an html resource with javascript actions, but I can't figure out why the javascript does not display properly using Adobe Content Viewer version 2.9 or 3.0 on a 4th generation iPad? The very same code and file displays perfectly when viewed on a 1st gen iPad with same version of Adobe Content Viewer so it doesn't appear the code is the issue. It appears to be an issue with the Adobe Content viewer on the iPad 4 with retina display. I need to test on this device, but have hit a wall. If need be, are there other ways to test a DPS app on iPad 4 without using Adobe Content Viewer? Thanks for your help.

Sorry, but I don't have an iPhone to test. I tried using Safari Web Inspector on my Mac, but I'm not able to select mobile safari in the user agent to simulate. The html page is not published on a server in order to run it through a browser outside of my Mac. The code is validated and tests fine on my Mac and on Adobe Content Viewer on iPad first generation. How can I resolve? Thanks.

Adobe Content Viewer (desktop preview) issues

The Adobe Content Viewer (desktop preview) runs off the bottom of my screen (27") when viewing content from InDesign for the new iPad. Would like to be able to alter window size and be able to scroll down to view artwork at full size. Am I missing something simple?
I've downloaded the latest updates for the folio producer tools as well as the folio panel update.

The Adobe Content Viewer for the desktop currently doesn't preview new iPad (2048x1536) folios properly. This desktop preview issue should be fixed in the next release.

Adobe Content Viewer v22 for Android - folio update issue

Yesterday I updated our Xoom to Android 4.1.1 and updated the Adobe Content Viewer to v22. Both we and a client have had issues with not seeing the "Update Available" message for folios that are been updated. The "Updating Library..." message flashes briefly at the top of the viewer in library mode, however nothing changes. It's only after killing the app and restarting that it takes its time while checking the library for updates and finds them. Has anyone else had this issue? The iPad rendition of the same folio has been showing update messages in the usual, almost instantaneous, way.
Has anyone else had difficulty with updating folios in the Android v22 Adobe Content Viewer? In the past couple of versions I've noticed some strangeness with the Sign In/ Sign Out part of the library where it seems like the text tells you you're signed in, but sometimes you have to sign out and sign back in to get updates. Sometimes you could go back to the home screen and then go back into the app and it would trigger a check for updates as well, however that trick doesn't seem to be working anymore.
Andrew

Thank you for the reply Himanshu. Evidently the problem is much worse than I thought because previously created apps don't even open anymore!
None of the apps we have published to the Android app store are getting past the splash screen. The library flashes briefly on some of them before the app crashes. The error message it gives is "Unfortunately, ____ has stopped." This is a big problem!! Will updating the apps to v22 solve this issue? When will Adobe have this major problem fixed?
I'm flashing back to June of last year when reliability of basic functionality (like apps opening and folios being downloadable/viewable) was still unpredictable. You Adobe guys and gals have got to figure out how to make the DPS system dependable. I understand this is an operating system conflict, but surely you knew this update was coming and could test how well your software would hold up to the changes. This isn't a barely used minor feature that isn't working, this is something that makes users uninstall the app and lessens their opinion of the company that released it. Please make this your top priority and get it fixed today. We and our customers are paying for a much higher level of service than this.

Login limitations for Adobe Content Viewer for iPad. Is there a limit?

Hello group.
I built a prototype of my project to be shared with our Advertising staff under a custom login. The sales reps would download the Adobe Content Viewer on their iPads and use a single Adobe ID to view this project. There are about 50 sales reps that would be loging in using this same login.
Is it possible that mulitple users could sign-in using the same login?
I ask because some sales reps can log-in while others can not.
Thank you.
Andrea

there's no limit.

Adobe Content Viewer, library downloading issue

I have the free version of the folio building tools currently with acrobat.com as I test the capabilities of the publishing suite for our company. I updated the folio tools, can sign in, create a folio, and it appears OK in the shared workspace on acrobat.com. I sign into the Ipad and open up the Adobe Content Viewer app. I sign in and it gives me the message downloading library. Here is where the problem happens. After it is finished loading, nothing updates. I can't get the folio to load into the Ipad and neither can my workmate who I shared the file with. I made sure the app was completely up to date.
Any suggestions on how to fix this problem? Is this a common problem?
~ V

All,
I just worked with another customer reporting the same circumstances, and it turned out that, as part of their migration from prerelease to their purchase of DPS, they had not provisioned the Adobe ID that they used to build their custom Viewer app. I need to know the name of your company, and the Adobe ID used to build your app, to determine if this is the cause of your failures.
Alternatively, if you have not yet purchased DPS, then your failures are due to the shut down of the prerelease program.
Matthew
I just work for the company so I would not be able to get a hold of their Apple ID. We have the Creative Suite and I am working in InDesign CS5 with the updated folio tools extension.
I wanted to confirm that because the prerealease program is shut down, those with the free acrobat.com account can not publish a folio to the Adobe Content Viewer? Because a few weeks ago, we could. I can still see my folio in the shared workspace on acrobat.com
~V

Interactive issue in Adobe content Viewer.

Hi, I would like some help about interactive stuff in an InDesign document.
When i test it in the Preview in the toolbar in InDeign it works … but when i export it to the Adobe content viewer it do not work and neither when i see it in the Adobe content viewer on my ipad. It is things like links, videos and bottoms
Thanks!

You cannot use the Preview panel in InDesign for DPS previews. This is for SWF export only.
You need to start out by reading the documentation and watching the videos on tv.adobe.com.
Bob

Adobe Content Viewer, Articulate Studio file

Hello! I am learning DPS bit by bit and have successfully begun publishing my document for viewing in the Adobe Content Viewer on different devices. Here are the issues I am having and the questions associated with those issues:
1. When I publish my document and go to view it on my devices (Android tablet and iPad3), I get a gray box where I should have an Articulate Studio *.html file. I think it may be a memory issue, but how do I truly preview my DPS document so that I see all interactive content? I am assuming it is a memory issue, but it may be a linking issue to the Articulate file, though I am able to see the Articulate file when I preview just that article within my folio on my computer.The total filesize is about 33 Mb and I have seen on other posts that some magazines are 500Mb in size. Is the Adobe Content Viewer limited in its content file size for previewing publications?
2. I have been publishing my file over and over and now have multiple copies of the file in my Adobe Content Viewer on both devices. How do I get rid of the duplicates and have only the most recently updated item on my device? Is this something I can do through the Folio builder online? (I am only seeing one file in the Organizer and Publish Requests.)
Thank you for any help with these questions.
Sincerely,
Amber Price

Thank you so much for the feedback. Yes, I created the file as an overlay (web content) and linked to the html file that is created when you build an Articulate Studio file. Is there a way to have it preview on the mobile device? Do I have to upload those files separately, somehow? If there isn't a way to preview it, does that mean it will not work when I go to publish it for real? In my latest preview, I can now hear the audio, but cannot see the video on my device (but this isn't every time). Another issue: when I go to preview the entire portfolio on my local computer using the Adobe Content Viewer, it never loads the preview--it just hangs on the load screen and I see "Proxy.folio" and the file never loads [see image below].
I have created one folio with articles in that folio and I have changed and updated those articles. I have also tried signing out and back in to the Adobe Content Viewer and I still see the duplicate files. I also tried restarting my devices to see if that would update everything and the duplicates are still there.
Any other help is greatly appreciated! ~Amber Price

Adobe Content Viewer not installed on V28

Today I updated both my CC and CS6 versions of InDesign, so I now have V28 of DPS tools, however there is no Content Viewer app available for my Mac (Running )SX 10.8.5).
When I try to preview on Desktop via the Folio Builder panel, an error stating that the Adobe Content Viewer couldn't be found comes up.
All the Adobe Support documents go through the process of finding the AdobeContentViewer.air file in the /Library/Application Support/Adobe/Installers/AdobeDigitalPublishingCS6/ContentViewer folder, but I only have three files in that folder:
Adobe AIR Installer.app
Install Adobe Content Viewer.app
Install DPS App Builder.app
So I can't double-click it to reinstall it.
My Air is up to date, my Updates are all up to date, and I can't find how to unistall InDesign (I am a Creative Cloud subsriber).
I used my Time Machine backup to go and get it from a back up, but it wouldn't install when I double-clicked the old version (I was getting desperate!)
However I can preview the same Folio on my connected iPad running the latest version of the Adobe Content Viewer app
After a live chat, then over two hours on hold for some UK technical support on my land line, and just over an hour on my mobile, plus a Skype call to the US 800 number to be informed of over an hour's wait there, and to discover UK support is only during office hours, and after nearly two hours it has passed 5.30pm, I had to give up on Adobe's official technical support, and resort to more searching on Adobe forums, but have found nothing for CC or CS6 that I haven't already tried, except unistalling and reinstalling InDesign. But I can't find how do that via Creative Cloud. At one point I had to tell one of the nice indian "technical support" staff not to put me back in the same loop as I'd been in twice before as I was close to tears. He sympathised but told me it wasn't his area of expertise - surprise surprise... Not a good day.
Pleeeese, is anyone else having this problem, or has anyone else solved this problem?
Thanks in anticipation

Thanks Neil, that worked once I'd installed it directly into the Applications folder, not within a subfolder.
So if anyone else has this issue, install the Desktop Viewer app for CC and it works for both CS6 and CC.
NOTE, that you need to double-click the Install Adobe Content Viewer.app file, don't look for a file called Install Adobe Content Viewer.air as per the instructions, as they are out of date.
Phew, I have finally got all my DPS functionality back, and have created a V27 app using V28.

How do you download the Adobe Contents Viewer to a Kindle Fire?

Trying to view a folio created in InDesign 5.5 on a Kindle Fire. I downloaded Adobe Contents Viewer and it gives me this error: This issue is available for download, but requires a newer version of the ap Adobe Content. Please update your app from the Android Market. I tried downloading it from Android Market but it still gives me the same error.

Moved discussion to Digital Publishing Suite forum.

Defaulting fonts when viewing DPS articles in Adobe Content Viewer

Hi.
My fonts are defaulting throughout my folio when I view articles in Adobe content viewer.
This folio is a PDF. I have published before and not had this issue.
Is the problem with Content Viewer?
Will the type display correctly when I publish this folio and view in app?
Thank you.

When a font is missing or unlinked that font shows up as a default font.
The fonts in these documents are not missing or unlinked.
When I update the article it fixes the problem, but only temporarily.
The fonts default the next time I view the article.

DPS Animation & Full Screen Video functionality failure when viewing mag in Adobe Content Viewer

HI There,
Specifically the following issues are occuring when we view the mag through the Adobe Content Viewer on our Ipad.
All Title animations are not functioning at all (although in the SWF viewer they are working fine)
Although we select the media to be played full screen when we are setting up the videos in the media panel they won't play full screen, but play perfectly well in the place we put them. - full screen doesnt function in the SWF viewer either.
The control bars to control playing, stopping, full screen etc also don't appear on our videos we selected. - doesn't function in the SWF viewer like it should with the control bars working
In terms of how we set everything up just to confirm we are doing it right.
For animations.
1. Select copy to animate
2. Click on Animations panel, chose the preset fade in, selected the time 1.25seconds, animate from current appearance, fade in.
For videos
Our videos are H264 Quicktime videos all 16x9 in ratio
1. Went to media panel.
2. Searched for file to insert
3. Inserted it and sized down the actual physical size of the video to fit in the space we wanted (NB we didn't create a rectangle to put them in or anything)
4. Chose the poster from file
5. Selected skin over play full screen & show controller over rollover
Any help to sort this out would be appreciated. Thanks so much in advance

Hi BellaMove:
For the animations:
You have to create a document with the size of the animation you want to create and give attributes using the animation panel of indesign.
Then you export to fla and using Adobe Wallaby pass it to HTML5.
Then place them by the panel Overlay Creator (Web Content). Using the Content Viewer can not see it on your desktop. You'll have to climb the publication in the ipad to see the result.
Do not forget to retouch the css. Read this:
http://digitalpublishing.tumblr.com/post/3898796141/animate-headlines-or-other-things
Is the simplest way to make simple animations I've found.
I hope you find it helps

Limitations/issues Adobe Content Viewer (Adobe Viewer) on Ipad 1 (not tested on 2)

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