Linking to external video in Captivate 7

I develop video-based training. Each slide includes mostly video. I've been successfully embedding f4v videos into Captivate projects for some time but video quality and file size issues make it necessary to begin linking to videos on external servers.
I've tried a number of options without success.
I create a video event, choose the url option, and add the url from the uploaded video. The only usable server choice is the Adobe Media Streaming Service. I've tested the videos on different servers including Amazon since the troubleshooting advice alerted me that only Adobe partners servers will be recognized. The project previews and the progress bar moves as if the video is playing but only the background file is visible. I tried all the preview options - no luck.
I decided to try the YouTube widget. I uploaded test videos to YouTube, inserted the Interaction widget and added the url, etc. This option results in a successful preview only when I choose the html 5 output in web browser option. Captivate will successfully publish the project but I get "Java Script Error unable to acquire LMS, API content, may not play properly" messages.
The published file performs like all of the unsuccessful previews. The file loads and acts as if the videos are playing in that the progress bar moves but there is no video, just the slide background image. I tried different output settings like just SWF, just html5, both SWF and html5, different versions of the flash player, etc. I also added the output folder to the Flash Global Security settings in case it was a permissions issue.
I'm working on a mac so I emailed a zipped file to my PC and tried to open in Internet Explorer to see if the file might play on a different system or browser - same outcome - no luck.
Making external video work is critical to my work and use of Captivate so I'm hoping there's something I'm missing or misunderstanding about what I need to do.
Any help or advice will be appreciated.

I'm continuing to have problems with the YouTube widget. My client sent me YouTube links and when I copied and pasted the new links into the Captivate file and the published and uploaded the file, the links didn't work.
To review, I uploaded video files to YouTube and used the interactions widget to insert the linked videos. The videos which I uploaded can be previewed in html5 in web browser but not in any other way. When I publish this file and view the file on my system on my browser (Safari) the file opens but the videos do not play. However, when I upload to my ftp site and open the file from there, the linked YouTube videos play.
So this led me to believe that I have a file that will work at least in html5 output. But when I replace the original YouTube links that I uploaded with new links provided by my client the videos preview in html5 in web browser mode but do not play on my system or when uploaded to my ftp site. All of the videos (mine and my clients) play in YouTube and preview in html5 mode.
Additionally, when I ouput the html5 file, the quiz doesn't work properly. The radio buttons don't appear on screen so when answers are selected the user has no way of knowing their selections have been accepted. Oddly, the quiz is registering answers since when you submit there is a brief flash during which you can see the buttons but they quickly disappear and results are tallied accurately at the end. But the quiz is unusable without user feedback for selections. You can view this performance beginning on the sixth slide (the beginning of the quiz).
http://videoactive.org/PreventingObesityOnlinelinks/index.html
Are html5 output files compatible with Learning Management Systems? Is there a way to use the YouTube widget in SWF output files?

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