LiveCycle Reader Extensions ES, version 8.2, and supported client Flash versions

Hello,
We are running Adobe LiveCycle Reader Extensions ES, Version 8.2.
We have a couple users that connect through IE (version 7) to create fillable forms.
Our companies standard version of Adobe Flash is 10.x
When we upgraded to 10.x, the users could no longer open (convert) a pdf to be able to make it fillable.  The fix was to down grade the Flash version to version 9.
Is there a better fix for this, as I have another user that requires access to the LiveCycle server but is running Flash 10, yet I would prefer not to downgrade them to Flash 9.
Hopefully the above explanation makes sense, as I am technical support versus being a LiveCycle user.
Thanks!
Chris

This particular service pack (LiveCycle ES Update 1 Service Pack 3 (SP3)) is has not been made public. As part  of their maintenance and support agreement with Adobe only LiveCycle customers are eligible to recieve access to this service pack. Please contact the Adobe Enterprise Support team directly and they will be able to help provide you with access to the download, provided you are eligible to download it. 
Feel free to contact me directly ([email protected]) should you have any additional questions with concerns to this service pack.
Kindest regards,
Shelley

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