LMS 3.2 : issue with custom portal : high CPU

Hi,
Customer has a big issue with LMS.
When he connects to the standard portal, it works fine.
pdshow seems ok.
But when he wants to work with custom portal (portal.jpg), it makes a long time to display information and when he wants select something it hangs.
CPU is very high. He must stoped/restart LMS to have a normal CPU.
I asked him to :
- restart LMS, he made at 14h30
- CPU was ok and he worked with standard portal withou problems but when he tried to put debug for portal CPU increase at 15h30:
Common Services -> server -> Admin ->  CS Log Configurations: debug on CiscoWorks Portal, CiscoWorks portlets and CS Home
Process which takes a lot of CPU is tomcat, you will find pdshow.txt, stdout.log and stderr.log.
He tries to go to the custom portal but it hangs, you will find logs from debug : CSHomePage.log and CSPortal.log
he sent me AAD.log because there was " high severity alert".
Many thanks for your help,
Elisabeth

The most obvious problem is that DfmBroker is down.  Check to make sure tcp/9002 is not in user, then try a server reboot.  See if the AAD problems go away (and perhaps the CPU problem will as well).  If not, post the NMSROOT/objects/local/logs/broker.log.

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    Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases".  You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information.  This should be checked on a frequent basis  as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

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