Load Balancing on RV320

Hi,
My Cisco RV320 router are not working like I want ...
I get two ISP in France, same tech. specs., sames bandwidth, but 2 differents way to connect.
The first WAN is connected in PPPoE with a ADSL2+ Modem
The second WAN is connected in Static IP with a modem/router
I set the load balancing Auto. but it seem that the WAN2 is more used than the WAN1...
For example, I upload a big documents, like a video on youtube, witch take a long time and need the max Bandwidth. While I'm going to download a file with an internal software, who use a different port by the way. The most of the time, it only use the WAN2 ... so my download is flanged ! It only donwload @~450KB/S when it can max @ ~1,8MO/S, and the WAN1 is not blinking ... And sometimes the balancing is good ... I can't understand the RV320 logic ? But Maybe is there a bug ? Maybe I get a bad configuration ?
Have a clue ?
Please help me !

So, you can hear the phone ringing and answer it? which means that SIP pakets are coming through WAN to LAN and well redirected to the phone IP, but you cannot hear after that, which means that there could be a problem with the RTP packets. 
If you have problem only with the incoming calls and not the outgoing, than try enable/disable SIP ALG (Firewall). If that doesn't fix the issue, try to allow (or even forward) from WAN to LAN RDP -  UDP ports 16384-32767 to the phone IP.
Regards,
Kremena

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    So, you can hear the phone ringing and answer it? which means that SIP pakets are coming through WAN to LAN and well redirected to the phone IP, but you cannot hear after that, which means that there could be a problem with the RTP packets. 
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