Lock button not working for iPhone4

Hi All,
My lock button not working from last 2months, I am using assistive touch for time being.
I bought my mobile in UK 1year back, currently i am staying in India.
My real problem is, recently i visited apple store. The guys in the store are saying, it is against to their law to serve or repair mobiles which were bought in other country..
I think this is rediculous.. Just i need some information how to fix it or how to contact the correct person regarding this POOR service.
Thanks
Rajesh

No. The warranty is only valid in the country of purchase. All service for iPhones in UAE is provided by the supported carriers. You can find a list here: http://support.apple.com/kb/ht1937
If you did not purchase it from one of the carriers listed, then you probably purchased an illegally imported gray market phone.
Check Settings>General>About. What does it say for Model #?

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