Locked Device, i know the ID and password but i can't unlock it. Apple pls...
First of all, YES i know the ID and the password i used on this "find my iphone" thing on icloud, recently i restored the device for some issues it had with the camera roll (nothing important), but now im locked on the screen that asks me for the Apple ID and the password to unlock it, as the first owner, the first time i used it i created the account and i remember the password correctly, i can even access to it on my pc, but every time i type in the ID and the password it keeps saying "this account can't unlock this device" what i'm i supposed to do now? i'm really confused as it is no other way to turn off this find my iphone thing via pc, and i can't access to my device to do it, so basically it now is a brick, a really expensive brick... any help Apple guys? i'm really worried about this..
Thank you randers4,
I just got off the phone with apple.
I have to call 800-MY-APPLE and try to verify my Apple ID using my old password and a serial number from a device on which I used my Apple ID. Oh and @apple.com never existed, I have no idea how it got on my phone :|
Hope it works
Similar Messages
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I used to have the @apple.com apple ID. Everything was working fine, but then one day I entered my password and it was incorrect. I tried to reset it but nothing was working. Then I tried to "forgot my Apple ID" on iForgot and found that it was automatically changed to @mac.com. I entered my Apple ID and Password but then it gave me "your Apple ID is locked for security reasons". I tried resetting my password but I don't think I had put any recovery email and apparently I entered a wrong Date of Birth.
What should I do to re-access my Apple ID?
Many thanks!Thank you randers4,
I just got off the phone with apple.
I have to call 800-MY-APPLE and try to verify my Apple ID using my old password and a serial number from a device on which I used my Apple ID. Oh and @apple.com never existed, I have no idea how it got on my phone :|
Hope it works -
Ok. Not really ready to kill me, but I really need to find an enduring fix that allows me calendar access via VPN, Wireless and on site.
Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself. -
Dear Apple
I buy a refurbish iPhone 5s the IMEI ******** and ICCID ********** and i restored the device when i restored its locked to iCloud and i don't know the username and password i hope to help me about the problem asap.
Best regard
<Edited by Host>This is a user forum. You aren't talking to Apple here.
Return your iPhone for a refund. There is no way to remove the Activation Lock. Apple won't get involved.
<Edited by Host> -
I own a iPhone and I have in ÇáÇí Cloud account, but has been disabled worked ريستور and what worked device device is linked to the account books first and I am I do not know the account and password and wrote activation iphone and I am ready to prove that this device is not stolen any way you want
Apple does not participate in these forums. We're only users like you.
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help
what if the previous owner doesn't know the email and password for its account and is not present, i bought this ipod from gamestop but it shows this screen, can i dlete this account to use my ipod ?The device is useless. Send it back and have them return your money.
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Can't get face time to work. Know the username and password are right. Asks me to sign in...verifying... And then goes back to sign in...
One thing that worked for me:
launched Message app which uses the same backend as Facetime. If it launches, click on the video. May display a Error Dialog. Call AppleCare and give them the number displayed. This will give them the needed info to check your AppleID account for the messaging servers
For some reason FaceTime did not display this error, yet once I gave the Support person the number it was fixed in just a minute.
YMMV -
I dont know the username and password for this dba application
Hi,
I dont know the username and password for this dba application. I installed the rmp file in /usr/lib. I will appreciate it if someone can sollve my prroblem.
Thank you.
'DapoHi,
I dont know the username and password for this dba application. I installed the rmp file in /usr/lib. I will appreciate it if someone can sollve my prroblem.
Thank you.
'Dapo -
I know my username and password but forgot the answers to the security questions and my recover email address is no longer valid. What to do?
Basically, none; if desired, you can fill out and submit this form, but will probably be told to call.
(122649) -
I know my Apple Id (it isn't ".mac") and password but I can't log on to ichat. I keep getting a message of password not matched. I saw somewhere that my Apple id is the same as my ichat account. Do I need to create a new account for Ichat? I've already reset my Apple id password 3 times in the last 2 days. What am I doing wrong?
Hi,
At one time only Email IDs from Apple (when it was just @Mac.com) were referred to as "Apple IDs"
Other IDs such as to log in to Discussions were know as Discussion IDs
Things like the Online Store and iTunes and Apple realising that people would prefer one ID to have access to Everything tended to move things together.
There can be a variety of combos now
iChat Name
@mac.com before MobileMe
@mac.com post MobileMe
AIM Names
AIM names current
MobileMe (@Me.com)
Style
Email Address valid with the .Mac service prior MobileMe Note 1
Email style Name Valid with AIM
May or may not be an Email address
Can be AIM issued or third party Email address
Valid Email with MobileMe Service
Other Abilities
May also be Currently valid email linked to a MobileMe account
Maybe Valid Apple ID
Is a Valid AIM Screen Name
May Not be a Valid Apple ID (was an option choice at one stage)
Is a Valid AIM Screen Name
May not look like an Email (No @whatever.com) but may be linked to either an AOL email account or AIM one
Current Registration seems to be pushing Email registration (@AIM.com)or asking to use another you currently use.
Trial Accounts are limited to the Trial Period Only as Emails, Valid AIM Screen Names and Apple IDs.
Apple ID
Possibly (likely)
Possibly (depends when Registered)
More currently Yes.
No
No
Yes
Glad I could help.
8:39 PM Thursday; September 15, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
i changed my apple id and password but how can i update my iphone with the new apple id and password?i changed my apple id and password but how can i update my iphone with the new apple id and password?
You have to delete the old account, provide the password for the ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
To avoid losing photo stream photos that are not in your camera roll, save them to your camera roll before deleting the account (open your my photo stream album, tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll). -
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It seems that Apple are very efficient at collecting the £300 price, but it's very difficult to get support when needed. I have to wait four days to get a simple answer after struggling to communicate in the first place. Not a lot of 'peace of mind' in that.
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HT204053 i have put in my apple id and password but still can not get imessage and facetime to work
I have put in my apple id and password but still can not get imessage or facetime to work please help...thanks
Please try to sign in at https://appleid.apple.com
Check if your new username/email address is verfied
If this works, delete your account on your iPhone (Settings > iCloud)
Sign back in -
My external drive won't mount. Disk Utility says it can't repair disk and to backup the disk and reformat, but how can I do that if it won't mount?
See mount section in 1st linked article.
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Disk Utility – Force Mount Disk
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