Log in Screen hangs while trying to install upgrade download of elements 13

I downloaded the update of Premier elements 13, tried to run the install.  I  first get a message that says my machine needs to be restarted and I'm given the option to quit or ignore.  I restarted multiple times and still get that message.  I click ignore and the initialization process starts and everything looks fine.  I get the Sign in required, click sign in, put in my username and password then thats where it hangs.  Little boxes just go round and round and no connection.  And.. yes, I do have a connection   Thanks for your help!
I have windows 7.  See the below screen shots. Thanks!

janmendoza
Premiere Elements 13 on Windows 7 64 bit.
From where are you downloading Premiere Elements 13 (as purchased or tryout)?
Please give the following a look with regard to what worked for me with version 12.
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
Please let us know the outcome. If none of the above resolves the matter, we might look at download
of Premiere Elements 13 from another source. More on that later.
ATR

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