Log & Transfer of Canon HF 11: error message

Hi guys,
I just got a new canon HF 11 (basically the same as the HF 10) and i tried to import footage using Log & Transfer but every time I click "add clip to queue" it spins a grey icon for a few seconds which then turns to a red circle with an exclamation mark inside and says "Error: No Data". I have tried giving the clip an in and out mark but this doesn't help.
Any ideas,
Thanks

I have had a similar problem with my Canon HG21 which has both hard disk and 32GB flash drive. My method is to copy files from the Hard Disk to the flash drive and then place the flash drive into a card reader. I was able to see FCE downloading in log and transfer for a second or two and then it went into an idle mode and never downloaded the file.
My solution was to delete ALL from from the flash drive followed by copying the videos and stills from the hard disk onto the clean flash drive. I realize you don't have the luxury of the hard disk, but perhaps you can extract the files using the Voltiac tool to clone the Canon structure from the camera and see if log and transfer will work directly from your hard disk on the Mac.

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