Login page not working in EBS R12 after autoconfig.

Hi,
We are using EBS R12 on windows 2003 server 32 on a test machine. As we were making some changes using autoconfig,
as the Login page not working in EBS R12 after running autoconfig.
Kindly help us.
Thanks in advance.

Hi,
Rollback the changes and run AutoConfig, see if you get the same error or not then -- See (Note: 387859.1 - Using AutoConfig to Manage System Configurations in Oracle E-Business Suite Release 12) for details "2.5. Rolling Back an AutoConfig Session".
Regards,
Hussein

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APPL- 11.5.10.2
DB-10gR2
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http://dbs5.dbs.com:8000/oa_servlets/AppsLogin--
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172.16.200.145 - - [31/Mar/2011:07:30:53 +0400] "GET /oa_servlets/AppsLogin HTTP/1.1" 200 5 0
172.16.200.145 - - [31/Mar/2011:07:30:56 +0400] "GET /oa_servlets/AppsLogin HTTP/1.1" 200 5 0
172.16.200.145 - - [31/Mar/2011:07:31:10 +0400] "GET / HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:31:10 +0400] "GET /apptitle.html HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:31:10 +0400] "GET /appdet.html HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:31:10 +0400] "GET /applist.html HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:31:10 +0400] "GET /appsmed3.gif HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:31:12 +0400] "GET /aplogon.html HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:31:13 +0400] "GET /oa_servlets/AppsLogin HTTP/1.1" 200 5 0
172.16.110.92 - - [31/Mar/2011:07:35:55 +0400] "GET / HTTP/1.1" 200 2591 0
172.16.110.92 - - [31/Mar/2011:07:35:56 +0400] "GET /apptitle.html HTTP/1.1" 200 1017 0
172.16.110.92 - - [31/Mar/2011:07:35:56 +0400] "GET /applist.html HTTP/1.1" 200 1612 0
172.16.110.92 - - [31/Mar/2011:07:35:56 +0400] "GET /appdet.html HTTP/1.1" 200 1011 0
172.16.110.92 - - [31/Mar/2011:07:35:56 +0400] "GET /appsmed3.gif HTTP/1.1" 200 1981 0
172.16.110.92 - - [31/Mar/2011:07:35:56 +0400] "GET /favicon.ico HTTP/1.1" 404 217 0
172.16.110.92 - - [31/Mar/2011:07:35:57 +0400] "GET /aplogon.html HTTP/1.1" 200 1953 0
172.16.110.92 - - [31/Mar/2011:07:35:59 +0400] "GET /oa_servlets/AppsLogin HTTP/1.1" 200 5 0
172.16.110.92 - - [31/Mar/2011:07:35:59 +0400] "GET /favicon.ico HTTP/1.1" 404 217 0
172.16.110.92 - - [31/Mar/2011:07:36:11 +0400] "GET /oa_servlets/AppsLogin HTTP/1.1" 200 5 0
172.16.110.92 - - [31/Mar/2011:07:36:11 +0400] "GET /favicon.ico HTTP/1.1" 404 217 0
172.16.110.92 - - [31/Mar/2011:07:36:15 +0400] "GET /oa_servlets/AppsLogin HTTP/1.1" 200 5 0
172.16.110.92 - - [31/Mar/2011:07:36:17 +0400] "GET /oa_servlets/AppsLogin HTTP/1.1" 200 5 0
172.16.110.92 - - [31/Mar/2011:07:36:18 +0400] "GET /oa_servlets/AppsLogin HTTP/1.1" 200 5 0
172.16.110.92 - - [31/Mar/2011:07:36:20 +0400] "GET /oa_servlets/AppsLogin HTTP/1.1" 200 5 0
172.16.110.92 - - [31/Mar/2011:07:36:22 +0400] "GET /oa_servlets/AppsLogin HTTP/1.1" 200 5 0
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172.16.200.145 - - [31/Mar/2011:07:40:12 +0400] "GET / HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:40:12 +0400] "GET /apptitle.html HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:40:12 +0400] "GET /appdet.html HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:40:12 +0400] "GET /applist.html HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:40:12 +0400] "GET /appsmed3.gif HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:40:14 +0400] "GET /aplogon.html HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:40:15 +0400] "GET /oa_servlets/AppsLogin HTTP/1.1" 200 5 0
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172.16.200.145 - - [31/Mar/2011:07:47:01 +0400] "GET /apptitle.html HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:47:01 +0400] "GET /appdet.html HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:47:01 +0400] "GET /applist.html HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:47:01 +0400] "GET /appsmed3.gif HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:47:02 +0400] "GET /aplogon.html HTTP/1.1" 304 - 0
172.16.200.145 - - [31/Mar/2011:07:47:03 +0400] "GET /oa_servlets/AppsLogin HTTP/1.1" 200 5 0

If the Autoconfig doesnt help, you might want to raise an SR, and you will also need to start debugging on Apache / JServ for more information. Steps to do this I once saved, and are pasted below:
Enable Apache debug as follows
a.cd $IAS_ORACLE_HOME/Apache/Apache/logs
delete or backup all the log files
b.cd $IAS_ORACLE_HOME/Apache/Jserv/logs
delete or backup all log files
c.cd $IAS_ORACLE_HOME/Jserv/logs/jvm/
delete or backup the files
e.vi $IAS_ORACLE_HOME/Apache/Apache/conf/httpd.conf
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Set ApJServLogLevel debug
g.vi $IAS_ORACLE_HOME/Apache/Jserv/etc/jserv.properties
Set following:
log=true....
log.file=//../<SID>_ora/iAS/Apache/Jserv/logs/jserv.log
log.timestamp=true
log.channel=true...
log.channel.info=true....
log.channel.jservException=true
log.channel.warning=true
log.channel.servletLog=true
log.channel.critical=true
log.channel.debug=true.....
Restart the Apache Server
cd $COMMON_TOP/admin/scripts/<SID>_<host_name>
sh adapcctl.sh start
-------------Apache Bounce & Enabling Debug End----------------------------------------
Note:- Revert the changes after reproducing the issue, as Enabling Debug in Apache result in
Performance overhead.
Reproduce the issue
Upload the FRESH Logs from following Directories in ZIP Format.
1.From "$IAS_ORACLE_HOME/Apache/Apache/logs"
2.From "$IAS_ORACLE_HOME/Apache/Jserv/logs"
3.From "$IAS_ORACLE_HOME/Apache/Jserv/logs/jvm"
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DA
Edited by: Dan A on Mar 31, 2011 5:28 AM

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