Logistics intergration  in marketing && service Scenario  .

HI, expert
I want to creates a purchase request , purchase order, reservation, when set the status of the marketing project to Released. and I can not find more documents for marketing . But I get the message from the webclient :"your erp system do not support the logistics intergration process".
I have read the document : http://help.sap.com/saphelp_crm70/helpdata/EN/a1/e9f81a5cc0407a87021239daba6f5a/content.htm
But i can not get any answers...
and I also want know the diffent between logistics intergration in service Scenario  and  logistics intergration in marketing Scenario  .
Thanks

Check if you have made following configuration:
SPRO>CRM>Marketing>Marketing Planning and Campaign Management>System Landscape
1.Define RFC Connection
2.Define Target System
3. Define ERP integration type
4. Also check, BADi:ERP Integration for additional functionality

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    button. If the call is answered and put on hold, it can be resumed from either
    Sales1 or Sales2."
    <Question 1> 
    The underlined sentence does not working.
    2000 make a call to 3000, both 3000 and 5000 ring, 3000 answered and put this call on hold, and try to retrieve at 5000 by push the line displayed "sip3000". but It make a ring on 3000 with new line !!!!!!!!!!!
    <Question 2>
    The difference what was written in this potsed threads is that the Line key3's extension is not "Disabled" but another EXT number. (for example EXT1, or )
    For example, At station 3000 -> phone -> like key 3, when I changed the Extension "Disabled" to ext "1", If I make a call to 5000,this phone 3000 does not ring simultaneously.
    <Question 3>
    I added EXT 2 for each phone's subscriber information.
    At Phone 5000,
    EXT2
         Shared Ext:"shared"  Shared User ID: 3000
         Proxy; x.x.x.x
         Subscriber Information: Display Name: sip3000, User ID: 3000
                                  3000                           5000
    EXT1                      3000                           5000
    EXT2                      5000                           3000 
    Phone
      Line1   ext 1, shared, 3000                       ext 1, shared, 5000
      Line 2  ext 1, private, 3000                       ext 1, private, 5000
      Line 3 ext Disabled, shared, sip5000         ext Disabled, shared, sip3000
               fnc=blf+sd+cp;sub=sip5000@$PROXY;ext=5000@$PROXY 
                                                                     fnc=blf+sd+cp;sub=sip3000@$PROXY;ext=3000@$PROXY
       Line 3 ext Disabled, shared, sip5000         ext Disabled, shared, sip3000
               fnc=blf+sd+cp;sub=sip5000@$PROXY;ext=5000@$PROXY 
                                                                     fnc=blf+sd+cp;sub=sip3000@$PROXY;ext=3000@$PROXY
    The shared line icons are changed as "folded phone" icon.
    PBX Status shown below:
    Registration Station User ID IP Address Reg Expires(s) User-Agent 
     sip3000 3000 192.168.10.2 37 Linksys/SPA962-6.1.3(a) 
     sip3000 5000 192.168.10.2 59 Linksys/SPA962-6.1.3(a)  
     sip5000 5000 192.168.10.3 45 Linksys/SPA962-6.1.3(a)  
     sip5000 3000 192.168.10.3 79 Linksys/SPA962-6.1.3(a) 
     sip4000 4000 192.168.10.4 45 Linksys/SPA942-6.1.3(a) 
     then, "If the call is answered and put on hold, it can be resumed from either
    Sales1 or Sales2."  ==> It works !!!!!!!
    Does a phone should register with not only its own number but also shared line phone's number ?
    Does it correct configuration for Shared line appearance ???
    <Question 4>
    2000 call to 3000, 3000 answer, 2000 and 3000 is connected.
    3000's line 1's LED is red and icon is  "3000 <-->".
    5000's shared line 3 's LED is red and blink intermittently and icon is "sip3000 <-->".
    If I push the shared line 3(sip3000) at 5000. call was picked up, thus 2000 and 5000 was connected.
    BUT, At 3000 there is no lines are turn RED (it means that the shared line is not monitored).
    I think the shared line "sip5000" at 3000 should be turn RED.
    Is it normal operation ?
    <Question 5> 
    and finally, what scenarios does spa9000 supports with related to SLA?
    A --> B(C), C(B) ring simultaneously.
    hold, resume by each other.
    transfer or conference 
    pickup established user by push shared line.
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    what about intercom?
    When sceretary answer a call, how to let boss know? just seize a new line, make a call and transfer after answer ?
    or, assign new line with func like intercom and push that line to notice a new call to boss and then 
    transfer or hold by sceretary resume by boss etc.,
    Message Edited by nature21 on 03-18-2009 11:09 PM

    as of now its hard to tell the exact problem with your setup. i suggest that you try to reconfigure the device again. you may also try to check the admin guide for the device.

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    Regards
    Edited by: gangadhar kh on Mar 8, 2010 6:00 AM

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