Logon failure due to an internal error-webi client tool

Hi experts,
I've installed WebI client tool 4.0, when I trying to logon this message appear: Logon failure due to an internal error,
this problem has been addressed before, but could not be resolved [http://forums.sdn.sap.com/thread.jspa?messageID=10751144#10751144|http://forums.sdn.sap.com/thread.jspa?messageID=10751144#10751144]
there is a way to solve this problem?
regards,
Jonathan.

In a Unix environment the version is in the file “AddorRemoveProduct.sh” located in the installation folder of BI4.x
For the updated reference table of the versions / builds and corresponding patch levels,  please see KB article # 1602088
BI 4.0 RTM
14.0.0.760
Patch 04
14.0.0.904
Patch 05
14.0.0.918
Patch 06
14.0.0.940
Patch 07
14.0.0.954
Patch 08
14.0.0.970
Patch 09
14.0.0.986
Patch 10
14.0.0.996
Support Pack 1
14.0.1.287
Patch 1.1
14.0.1.313
Patch 1.2
14.0.1.330
Patch 1.3
14.0.1.342
Patch 1.4
14.0.1.360
Patch 1.5
14.0.1.375
Patch 1.6
14.0.1.397
Support Pack 2
14.0.2.364
Patch 2.1
14.0.2.388
Patch 2.2
14.0.2.397
Patch 2.3
14.0.2.416
Patch 2.4
14.0.2.439
Patch 2.5
14.0.2.455
Patch 2.6
14.0.2.481
Patch 2.7
14.0.2.508
Patch 2.8
14.0.2.532
Patch 2.9
14.0.2.556
Patch 2.10
14.0.2.565
Patch 2.11
14.0.2.594
Patch 2.12
14.0.2.619
Patch 2.13
14.0.2.641
Patch 2.14
14.0.2.657
Patch 2.15
14.0.2.682
Patch 2.16
14.0.2.703
Feature Pack 3
14.0.3.613
Patch 3.1
14.0.3.630
Patch 3.2
14.0.3.657
Patch 3.3
14.0.3.678
Patch 3.4
14.0.3.691
Please note that at today FP03 is in RampUp

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            // TODO: Add your service operations here
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    Thanks in advance
    Regards
    rax227 
                           

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    UI5_731        100    0009    SAPK-10009INUI5731        SAP UI5 TEAM PROVIDER ON 731
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    UI_INFRA    100    0009    SAPK-10009INUIINFRA        SAP UI INTEGRATION INFRASTRUCTURE
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    I've include the response and lpd/tile screens.
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    Phani

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