Logon is not possible because you have not been assigned to a business role

I am getting the message u201CLogon is not possible because you have not been assigned to a business role; contact your system administratoru201D when I try to access an incident ticket SMIN I created in SolMan 7.1. I have seen this exact error in lower releases and was able to resolve it by making sure the business partner had a General and an employee configured. Unfortunately on 7.1 I have both but I still canu2019t open the message I created. Same error if I test SICF service /default_host/sap/bc/bsp/sap/ crm_ui_start. I have gone through SOLMAN_SETUP IT Service Management and Generate BP Automatically but no luck so far. Any ideas? Thank you,
David

Hi,
As far as I know, you need to maintain business org details (like org name, positions, business partners etc) in the ppoma_crm tcode. Then have to assign a position to your user ID. This assigns the business role as well.
This link should be helpful:
http://www.sapcrmsecurity.com/SAP%20CRM%20Business%20Role.html
Regards,
Srikishan

Similar Messages

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    Jerry, yes, you're right.
    Let me point you to pretty good explanation right here: Logon is not possible because you have not been assigned to a business role; please contact your system administrator
    So business role determination is taken in three steps (you can observe them in class CL_CRM_UI_PROFILE_DETERM method LOAD_PROFILES):
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         If  CRM_UI_PROFILE = * then the user needs to have S_DEVELOP authorization object with OBJTYPE = 'DEBUG' (debug authorization).
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    3. If not found on previous steps: Based on PFCG roles (method LOAD_FROM_PFCG_ROLE);

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