Lollipop update for note 3

Hi i bot an AT&T Samsung Galaxy Note 3 from the U. S. A. I unlocked is here in Bangladesh locally. Bt i cant use NFC neither i can use my phone as Hotspot. Also i m unable to receive updates for lollipop. Any suggestions for me how to solve my problem? My email is *** appreciate if any kind soul can assist me on this... Thank u...
Adnan.
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

ATTMobilityCare wrote:
Hi @adnanbdctg,
I would be happy to help you with the issues you’re having after unlocking your Samsung Galaxy Note 3.  You stated that you unlocked the device in Bangladesh, so the phone is not being used on the AT&T Network.  Your current cellular provider would be in control of sending over software updates and enable mobile hotspot/NFC capabilities.
Thank you,
Charise
even this posters carrier cant do anything as the software is locked to ATT period.  The hotspot is trying to check with ATT's server to see if they have the subscription for mobile hotspot.

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