Losing iTunes Libary

Hello,
I recently upgraded my laptop. I transferred my itunes library - about 45 GB, but itunes keeps losing it. I suspect that it fails to save the library when closing the programme. I am able to import the library from the hard disc (it has not been "lost")which takes some time, but what really annoys me is that all of CD artwork has to be downloaded again, an the IPOD is not recognised and has to be erased and re synced. Can any one tell me what to do ?
Also, Am I correct in my understanding that Apple does not supply on line support for Itunes and Ipods?
many thanks
Peter

Double check to see that the ‘iTunes Library.itl’ file or the folder it resides in (the ‘iTunes’ folder) is not read-only.
First, see this Article for some background information: What are the iTunes Library files?
Using Windows Explorer, right-click on the file (or folder) name, go to Properties.
If it is read-only, then close iTunes, change it, and reopen iTunes.
Now (going forwards), any changes you make to the Library should be retained (i.e. – rebuilding).
*For Vista users*, How to Take Ownership and Grant Permissions in Windows Vista may offer some help. Give yourself ownership and full control of the main iTunes folder and all its subfolders.
*Since you are running a Sony Vaio PC*, then This Thread may offer some insight.
Best of Luck

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