Lost credits on iTunes

I have lost over $50 worth of credits on iTunes and cannot get Apple support to respond to me after logging the initital help desk ticket. Apple's response was to offer me 5 credits (after I lost over 50)? These were credits from entering two $50 iTunes gift cards ($100 total). I received no "warning" that they were about to expire...they just disappeared. I have logged in/out of iTunes and performed the basic trouble shooting to no avail. I have sent 6 emails to Apple support asking for follow-up and am getting no response back. The last email I received was that the issue was being escalated? It has been over a month. This is amazingly bad support and my view on this is Apple has basically taken over $50 from me (the balance of the $100 worth of credits). Does anyone from Apple monitor this thread and can help get this case resolved? My case number is (I think)
"Account or Billing; Follow-up: 62685058 - 6th email with no response from Apple Support on open issue"

Same here, with a twist. First they disabled my account (sometime between Thursday last week and Monday this week) then they took $100 dollars out of it yesterday.
In between getting disabled and getting robbed, I did receive two emails from Support saying that they were following up on the matter. Following up how? Taking money from me that I couldn't access anyway?
Brilliant!

Similar Messages

Maybe you are looking for

  • Confirmation of production order - stock not updated

    Dear all On confirmation of production order,all dependent requirements as per bom (stock available at storage locations) should get updated ( as I set back flushing for all material stocks at material master level). But, when i do mb31, final produc

  • Material availabity date showing incorrectly in sales order schedule line

    Hi ALL, In Sales order Schedule line(after clicking shipping i.e displaying bottom of the screen)  material availabity date is coming incorrectly . In my material in mrp2 view i selected proceument type as F and i gave planned delivery  time as 19 da

  • Please help, I think there's sth wrong with my Mac pro

    I just bought my Mac pro 2 months ago. And I just got it back from repairing 2 days ago :-<. This is how it happened, I shut it down after 2 weeks keep using and then put on sleep mode everynight when I was not using it. I shut it down before, and ev

  • IPod iMessage troubles

    I am having troubles with iMessage on my iPod 5.  I have iOS 8.2.  It won't let me text just one person.  I can text anyone else but this person.  I send a message, and it just shows the red exclamation point and says "Not Delivered".  I tap "Try aga

  • Compare and adjust business processes to a solution directory

    Dear all, I'm having truble with viewing changes that I have made in my maintenance project, using the compare and adjust function. Can you please tell me what I'm doing wrong? These are the steps I took: 1. I chose a solution using transaction SOLUT


HashFlare