Lost information using Adobe Reader App

I usually highlight text from a document or write comments using Adobe Reader App for iPad. But when it synchronizes with the Acrobat Website, my information gets lost... What's happening?

cas ecowater,
We can examine your PDF forms and determine the cause of the problem.
Would you send the PDF forms as email attachments to [email protected]?  Please include the link to this forum post (https://forums.adobe.com/thread/1634405) in your email message for reference.
Thank you.

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