Lost iPod, iTunes, everything
I have a very big problem...on Friday, my iPod touch was stolen at school. I learned that you can hack into this device and wipe all the info on it. Now today, my computer crashed and I lost all my iTunes info. I do have my serial number, but I don't know whether it will be of much help or not. My mom also has an iPod Touch, if that helps (which I doubt). I do not have the "Find my iPhone installed". Is there any chance of me getting my iPod back? And if I do, is there any way to get my info/music/apps/pictures back if it was wiped?
I also tried to sign into iCloud and it said "Your Apple ID must be used to set up iCloud on an iOS or OS x device before you can use iCloud.com" I am pretty sure I made an iCloud account...does this mean anything?
Thank you for your help
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with a bank or any other savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. This requires action before the device is lost/stolen. If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.
Similar Messages
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i have lost my itunes when installing the new upgrade,it says i have to install msvcr80.dll. i tryed to uninstall everything apple but that didn't work , they won't uninstall. i'm not very computer savy, i only use itunes for my ipod and play some games
Hello confused86,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario -
Hi, recently my school IT rebooted my laptop and lost my iTunes ... Redownloaded it but it won't reconise my phone or iPods as it it saying they are linked to another computer .... Can anyone tel me what to do? Don't want to wipe the music I have bought on these devices
Thanks in advanceInstall or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
The artwork on my ipod touch 5th generation became scrambled.It is showing completely different image while i play song.But in itunes everything seems perfect.I tried deleting all albums from itunes,restoring ipod,re-sync ipod,nothing resolved my issue.Please help me
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I lost my iTunes library on my pc when the hard drive crashed. None of the data on the drive was recoverable and I did not have a backup either locally or on the cloud. Much of the music is from old vinyl and podcasts which are no longer available.
How can I get the music that resides on my ipod nano (4th generation) back onto the new hard drive on my pc.
I have been reluctant to install iTunes on the new hard drive out of fear that I will lose all the contents on the ipod if I try to synch to the new hard drive.
Help!No backup is a huge mistake.
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store ... - Apple - Support -
Lost iPod - Using a different iCloud account to iTunes account?
1) On my currently lost iPod, I used my iTunes account, I do not have an iCloud account. 2) To find my iPod I used 'Find my iPhone' however I used my husbands iCloud account - will this affect the function on the 'Find my iPod' app?
No it wont have any effect in Finding your iPod. You must have an iCloud account in your iPod in order to use Find my iPhone.
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when my hard drive died I lost my itunes library and now I'm being told that I can't synch my ipod with new songs unless I delete all existing because I can only have one library at a time
Copy all the content on your iPod back to your PC and into iTunes. Then go ahead and sync the iPod with your new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I recently had to replace my hard drive and lost my iTunes library. When I try to transfer the content from my iPod to iTunes on the new hard drive (same computer), it would only let me transfer iTunes store purchases. How can I complete the transfer of all the content on the iPod back onto the computer?
Recover media from iPod
See this post for options on moving your iPod data back to your computer.
tt2 -
When i try to add music from itunes to my ipod, Itune tells me the music on my ipod came from a differnt libray and wants to erase my whole ipod. i just loaded my ipod two days ago. i don't want to replace everything every time i want to add two to songs. My MacBook Pro is the only autherized computer.
To prevent a sync when plugging in the iPod/iPhone - hold down the 'option' and the 'command' keys when plugging in the iPod/iPhone - key the keys down until the iPod/iPhone is listed under the Devices list in iTunes - this will prevent a sync from taking place and you will be able to change your settings.
MJ -
Help We lost power and everything on the computer. I have recovered itunes and the 483 purchased songs But I have 1895 songs on my iphone. How can I get my iphone library back on my computer library?
I have no need for it so cannot recommend directly but here are some programs
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
iRepo Mac and Windows
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows -
I have an ipod and an Iphone 5. My computer crashed and I lost my itunes on my computer. Is there a way to link my devices to my computer to put my music back on my laptop.
If your music is all purchased from iTunes, you can log back in with the same Apple ID, authorize the computer and get your past purchases back. If not, then see this document put together by another user. https://discussions.apple.com/docs/DOC-3141
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I have lost my itunes library, how do I get it from my ipod back to my desk computer?
I have lost my itunes lobrary and want to know how to get it from my ipod back to my dest top.
See Recover your iTunes library from your iPod or iOS device.
tt2 -
i have a 2007 ipod video. my pc crashed and i lost my itunes dont have ANY of my cd's anymore how do i get my songs off my ipod onto my pc?
See this older post from another forum member Zevoneer covering the different methods available to copy content from your iPod back to your PC.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
My computer crashed and I lost my itunes library. How can I restore it from my iPod?
My computer crashed and I lost my itunes library. How can I transfer my music from my ipod back to my computer? (I did not back up my entire itunes library.)
Ipod syncing is not one way. You just have to know what to do...
I can see you use windows. Connect ipod to pc, but don't install or dont open itunes - dont alow itunes to sync automaticly). Then open explorer, enable hidden files, open your ipod (as you would any disc) open hidden file with strange names and copy all of them on your new hard drive. Then drag all this strange-named files in your itunes...woooo...now those strange names become your songs...it is magick
I you won't i can send you step by step guide...
Take care. -
i lost my itunes that my ipod was synced too.....i got a new itunes now so how do i sync my ipod without losing all my music
Transfer iTunes purchases by:
http://support.apple.com/kb/HT1848?viewlocale=en_USiTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Copy music
- To retain app data and other information, connect the iPod to yur computer and make a backup by right clciking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup
Note that the Backup that iTunes makes does not include synced media like apps and music.
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