Lost my address book on Earthlink

I upgraded to Safari 5.0 and now my address book on Earthlink shows up as empty. Rep at Earthlink says he sees the contents but can not determine why I don't. This happened on both my machines.
I'm not too sophisticated at this "stuff" and I need help.
Thanks to anyone who can get my addresses back.

HI and Welcome to Apple Discussions...
Go to Safari/Preferences (from the Safari Menu Bar) then select the Security tab. Click: Show Cookies. Delete all Earthlink related cookies, click Done. Relaunch Safari. See if you can access your Address Book on the Earthlink site now.
If not, launch Keychain Access (Applications/Utilities). Select Passwords on the left. Delete the Earthlink keychain. Relaunch Safari. Navigate to the Earthlink website, login with your user name and password. When prompted, click Yes. Now see if you can access your Address Book.
If not... in Keychain Access again, delete this keychain. "Safari Forms Autofill". Quit Keychain Access. Relaunch Safari. Try Earthlink now.....
Also, if you didn't repair disk permissions after you installed the Safari update, do that as soon as it's convenient.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and *restart your Mac.*
Carolyn

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