Lost my music on ipod, but itunes has it

While putting music on iTunes, and connecting my iPod, the iPod became blank and no longer contains my music. However, iTunes has all the music. iTunes popped up with this message, "The software required for communicating with the iPod is not installed correctly,please reinstall iTunes to install the iPod's software."
If I reinstall iTunes, will all my music be lost?
Dell   Windows XP  

Try the instructions in this article; reinstalling iTunes won't delete the contents of your music library.
(9990)

Similar Messages

  • Trying to sync music onto iPod but iTunes 11 keeps crashing

    I am trying to sync my entire iTunes library music onto iPod but iTunes 11 keeps crashing (using Windows 8 laptop)
    I have tried to do it manually in little chunk and also tried the auto sync method too.
    I have restored my ipod to factory setting 12 times now and retry but just when I think I'm getting somewhere iTunes freezes in the middle of the sync and then tell me it "cannot copy  because of unknown error (-50)"
    From then on my Ipod refuses to accept any more syncing, it may do one and then it freezes again, iTunes says there is an issue with iPod, so I run a scan fix, it is repaired but then iTunes wants me to "restore to factory settings" again, it's a never ending circle, I get it fixed, iTunes crashes and then I have to fix, restore and start all over again just to have the same thing happen all over again
    I have read here and there that there seems to be a bug in iTunes 11 when it comes to syncing.
    I don't know what else to do, except revert back to iTunes 10 but I don't know how to do that either.
    Anyone else had same issue syncing their library over to their iPod and how I fix it?

    Hi, ktchinagirl. 
    Thank you for visiting Apple Support Communities. 
    There are a couple reason this issue could be happening.  I have included a couple troubleshooting resources below that may help resolve this issue.  Some of the articles are missing the steps for Windows 8, try the steps for Windows 7 as an alternative. 
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/TS3219
    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different Dock Connector or Lightning Connector to USB cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    This could be related to security software conflicts.  If the steps above have not resolved the issue, I would recommend going through the troubleshooting steps in the article below.
    iTunes: Troubleshooting security software issues
    http://support.apple.com/kb/ts3125
    Cheers,
    Jason H. 

  • No music on ipod but itunes says there is

    itune says there is music on my ipod but ipod says no music and every time i connect my ipod it tells me to restore

    Newbie, the only way you will be able to resolve a capacity conflict like the one you seem to be having is to restore your iPod. Here's a link on how to restore if you need some help.
    http://docs.info.apple.com/article.html?artnum=60983

  • Lost all music on ipod but the space is still being used

    I have seen this posted already and i apologize for a repeat. Those posts didnt have any useful info though.
    My problem:
    I am in France staying at a friends house. I brought my new 60 gig ipod video with me and was charging it on his laptop. I believe what happend was his laptop fell asleep while my ipod was still plugged in. I disconnected my ipod and went to listen to a song and all of my music and video files were gone. My photos are still there. I checked the about menu in the settings are and it says i have 40 Gigs available space. This means the videos and music are still using space. Does anyone know how to get them out of hiding? I really need the help and id like to be able to have my music for the 10 hour plane ride home!
    thanks everyone!
    60 gb video    

    Welcome to Apple Discussions!
    Try resetting your iPod...
    Reset iPod
    If that doesn't work, try restoring your iPod (if you have the music on a computer with you)...
    Restore iPod
    And then put the music/videos back on
    If you don't have the computer with the music on it, try downloading YamiPod...
    YamiPod
    And then do this...
    http://www.yamipod.com/main/modules/docs/help/corruptedipod.php
    btabz

  • Lost all my music from IPod, but music is still in library

    Lost all my music from IPod, but music still in my library.  How do I get it back on my IPod?

    Sync it
    iTunes: Syncing media content to iOS devices and iPod

  • Transfering lost music from ipod to itunes

    I accidently deleted some music and one tv show that i purchased on itunes store from my itunes library. The songs are there along with the one tv episode i purchased on the itunes library but theres a "!" next to them and it says it cant find the original file. I know for a fact that the muisc and tv dhow that i lost is on my ipod but how cant i transfer them to my itunes library. Ive tried using Ipodrip and it says it worked but it didnt b/c the "!" is still next to the songs and tv show. Can u direct me to some other program to use and tell me exactly what i will have to do or tell me how to use ipodrip.
    Thanks for your help,
    Rob
    MacBook   Mac OS X (10.4.8)  

    Synchronization generally occurs only in one direction, from your computer to your iPod. This means you typically cannot transfer music, automatically or manually, from your iPod to a computer, and you cannot use iPod to copy a music library from one computer to another. An exception to this is the transfer purchases feature which allows you to restore purchased iTunes content to your computer from your iPod. Additionally, if you legally are allowed to copy music or other media files, you can configure your iPod as a storage drive to move media files.
    from the ipod FAQ

  • I have turned on iCloud on my new iPhone and on my PC.  I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated

    I have turned on iCloud on my new iPhone and on my PC.  I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated

    http://www.apple.com/support/contact/

  • Where are all the songs and whole albums i bought for i tunes? i have a new macbook but iTunes has none of my paid for music

    where are all the songs and whole albums i bought for i tunes? i have a new macbook but iTunes has none of my paid for music

    Your purchases won't automatically show in your new Mac's iTunes library. If you go into iTunes > Preferences and on the Store tab tick the 'show iTunes in the cloud purchases' then what you can redownload should show in the Music part of your library with a cloud icon against them - click on the cloud to download them. Or click on your name towards the top right of iTunes and then click Purchased on the popup, and you can redownload them from there.
    If you've moved countries since buying the music, or if the rights-holders have removed them from the store, then you won't be able to redownload them. In that case if you still have your old computer then you could copy them over from that (e.g. via an external drive : How to move your iTunes library to a new computer - Apple Support or via home sharing), or copy them from your backup of your downloads/library and add them via File > Add Too Library

  • Any way to transfer music from iPod to iTunes

    I had to get new laptop and lost all my music from the iTunes I had on the previous lap top. Is there a way to transfer music from iPod to iTunes ?

    Or you can do it the cheap way...
    In the options screens, check "Enable Disk Use." Your ipod should then show up in your My Computer as a new drive.
    In My Computer, go to TOOLS>FOLDER OPTIONS...>View [tab] and under "Hidden files and folders," choose to "Show hidden files and folders"
    A new folder will pop up in My Computer's Ipod Drive letter called "Control" or something like that. You should be able to dig around in there and find a bunch of mp3s randomly named... Those represent your music files. Drag all the folders that have your music in it to the new computer's harddrive.
    Now go into iTunes, "add Folder to Library," Choose the folder that you drug from your iPod and iTunes will import all your music as if nothing happened. Synch it up and it will transfer all this "new music" to your iPod, replacing the old music with the "new" stuff. You'll see... It's like nothing ever happened.
    Please note that you'll lose your ratings and playlists... But honestly... Who cares??
    Happy transferring!
    Crappy PIV 1.9ghz   Windows XP  

  • Trying to restore ipod but itunes says no internet connection.

    Trying to restore ipod but itunes says no internet connection. Uninstalled and re-installed itunes but still have same problem. Trying to restore because I uploaded songs from Yahoo music jukebox to ipod but they won't play. They are listed as "other" and I can not access them to delete or play. Tried to delete through music jukebox but now it say " error reading content" so I figure restoring ipod is the only way to fix problem.

    Does this help?
    http://docs.info.apple.com/article.html?artnum=304468

  • How can I transfer music from iPod to iTunes?

    All of the music on my iPod nano is in my ex-husband's iTunes on a Mac. Now have a Windows PC and want to transfer music from iPod to iTunes. Computer says 'Need to Format disk in Drive E'. Will this lose everything? Not sure what the best way is to do everything but haven't got any way of backing up my iPod at present. Thank you!

    any itunes purchased music can be transferred from phone to pc via hitting the "transfer purchases" option when u right click on the phone under devices in itunes on the computer when it is plugged in. any non-itunes purchased music is stuck on the phone and cannot be transferred to the computer. u will have to load it onto the computer from the original source or from the old computer.

  • I lost my music i buy in itunes store

    i lost my music i buy in itunes store

    Download the beta version of the new iTunes which will allow you to download all your purchased music. Once you have the new iTunes installed and launched, on the right side you will notice "new" above the purchased link in the iTunes store. There you will find all the music you purchased.
    This has to be one of the best ideas for the new iCloud. I think they instituted this quickly to take the strain off the help desk for people like jamel who don't back-up their files.

  • I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it.  Any ideas?  I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.

    I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it.  Any ideas?  I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.

    Looks like its fixed.     I am syncing it now.      A lot of the answers are for the new iphone so i had to mess with a bunch of settings as well.  My old phone is now an 8 gig ipod.  the books app no longer works and that *****.....but better than nothing...

  • Help, Windows recognizes ipod but itunes doesn't

    ive tried everything that ive seen listed but nothing seems to work. My issue is that Windows recognizes ipod but itunes doesn't. I would really apprecaite it if someone could help me with this issue.

    Wow, I'm sorry to hear this is still happening. I had the same problem until this newest version of itunes. The thing that always worked for me earlier was the re-starting of the ipod service. I have nothing else.
    Good luck

  • I just got an iPhone 4s, and want to sync some music to it, but itunes wont recognize the phone. what do i do to make the phone show up in itunes?

    I just got an iPhone 4s, and want to sync some music to it, but itunes wont recognize the phone. what do i do to make the phone show up in itunes?

    windows http://support.apple.com/kb/TS1538
    macs http://support.apple.com/kb/TS1591

Maybe you are looking for