Lost Screws for my Mac Book Retina 15"

Hi I purchased the new Mac Book retina when they were released in June 2012. I recently found a tiny screw on the floor and traced it back to my my Mac Book. When I examined it I found I was missing several screws. Does anyone know what I can do about this?
Thank you in advance.
Ben Kelly

Rush back to the store and request replacement. Regardless if you purchased AppleCare or not you do have a one-year base warranty.
But you may have to convince them of your innocence: that you weren't trying to get inside the non-serviceable Mac.

Similar Messages

  • I forgot my password for my mac book retina which I just bought 1 1/2 months ago. Is there any possibility to reset it?

    Hi, I forgot my password for my mac book retina which I just bought 1 1/2 months ago.
    Is there any possibility to reset it? I guess (not sure) the operating system is os x.

    Forgot Your Account Password
    For Snow Leopard and earlier
         Mac OS X 10.6- If you forget your administrator password
    For Lion/Mountain Lion
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see Reset a Mac OS X 10.7 Lion Password and
         OS X Lion- Apple ID can be used to reset your user account password.
    If you are unable to boot from an installer DVD:
    (these will only work on Leopard or earlier)
      1. Boot to Safe Mode by restarting and after the chime press and hold down
          the COMMAND-S keys until a black screen with white type appears.
      2. At the prompt, type the following commands pressing return after each
          command line:
         /sbin/fsck -yf
         If you do not receive a "Filesystem OK" message then repeat this command
         until you do.  If after seven tries you still do not receive a "Filesystem OK"
         message, then the system is corrupted and needs to be reinstalled.
         mount -uw /
         cd /private/var/db/netinfo
         mv local.nidb local.old
         rm ../.AppleSetupDone
         shutdown -r now
    The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
    This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
    Reset Admin Password Using The Terminal
    You can reset the password by printing out (or writing down) and carefully following these steps.
    First, find the short name of the admin user on the machine. The easiest way of doing this is by looking at what the directory is called in the Users folder.
    Now, start in Single-user Mode. It should boot into a command line.
    Enter these exact lines. Press RETURN after each.
    mount -uw /
    ifconfig lo0 up
    cd /var/db/netinfo
    netinfod -s local
    Now you'll need that short name. Enter "passwd", a space, and the short name of the admin. For example, if the admin was rather prosaically called "imadmin", you would enter "passwd imadmin".
    The computer will now prompt you to change the password for "lmadmin" (or whatever the short name was). Go ahead and enter a new password.
    Now, enter:
    sync
    reboot
    and the machine will reboot. The admin password should now be changed.

  • If I charge 100% battery I would to khon how many hour for using mac book retina? I use Hard dish 750 gb Ram 16 mb.

    if I charge 100% battery I would to khon how many hour for using mac book retina? I use Hard dish 750 gb Ram 16 mb.

    It depends on the uses you give to your computer, because the battery will have capacity for less time if you are using professional apps than using Safari. Theoretically, the MacBook Pro with Retina display battery should have capacity for 7 hours, but as I said, this will decrease depending on the apps

  • I have lost my installation disk for my mac book pro running Snow Leopard 10.6." Where can I replace it?"

    I have lost my installation disk for my mac book pro running Snow Leopard 10.6." Where can I replace it?"

    You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.

  • What is the best external hard drive for the MAC Book Pro with Retina?

    What is the best external hard drive for the MAC Book Pro with Retina?
    I was looking at WD MY PASSPORT FOR MAC and Toshiba. I want something that will work best with time capsule! Suggestions on the best external hard drive would be greatly appreciated!!!

    A Time Machine backup drive should be substantially larger than the system drive.  If you have a 128 or 256 GB SSD then a 1 TB drive will suffice.  If you have a 512 GB SSD then a 2 TB drive will suffice.  As leroydouglas indicated any brand other than WD will do.
    For 1 TB drives PlotinusVeritas gives some great suggestions here:
    https://discussions.apple.com/thread/5602141?tstart=0
    A 2 TB drive sold by Apple:
    http://store.apple.com/us/product/H9378ZM/A/lacie-2tb-usb-30-porsche-design-p923 3-desktop-hard-drive
    $130
    A 2 TB drive just as good for only $92.
    http://www.ebay.com/itm/Toshiba-Canvio-Basics-3-0-USB-2-TB-Portable-Hard-Drive-M odel-HDTB220XK3CA-/231162655273

  • Are there any apple stickers for the mac book pro 13 inch retina display and where can i buy them

    Are there any apple stickers e.g the bart simpson on the computer eating the apple for the mac book pro 13 inch retina display and where can i buy one

    coolcosi21 wrote:
    i looked at the stickers on the internet but do they have any at the store
    I'm not sure where on the internet or which store you mean -- but if you mean an Apple advertisement on the internet and an Apple Store, note that there was an ad for MacBooks that showed them with a variety of stickers but Apple does't sell the stickers and not all of the ones shown in the ad were commercially available.

  • HT3910 I need a recovery disk for my Mac Book Pro for IOs 10.6 Snow lepoard

    I have lost my revocry disk for my MAC Book Pro laptop.  How can I obtain a new one

    You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
    You may also purchase replacements for the two discs that came with the computer.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..

  • I´ve bought Iwork suite for my mac book pro in a retail store, 2/3 years ago, can I made any upgrade version through Itunes without paying any additional fee?

    I´ve bought Iwork suite for my mac book pro in a retail store, 2/3 years ago, can I made any upgrade version through Itunes without paying any additional fee?
    Someone could assit me on this particular issue?
    regards
    Bernardo

    When you open the application you will have the opportunity to select software update.
    You can also go to the App store and check under Purchases and Updates and if the update still does no appear select Store > Check for unfinished downloads.  
    Having said all that, please do think carefully before you do upgrade. For a great many users the latest version has been a bitter disaapointment (see various other discussions here), as it has lost considerable functionality in the drive to ensure compatitbility with iOS.

  • Mac book Retina Battery

    I just received my Mac book retina yesterday and the battery doesn't last more than 3 hours. I read through the other forums, but the dock doesn't seem to be draining my battery because it operates at 1% only. I keep the resolution to scaled with more space (the second to last in scaled configuration) and am using just safari with my wifi on. I turned of the bluetooth. Even with the resolution set to Best for Retina Display, the battery didn't last longer than 3 hours.Any suggestions?

    I agree with Shah_Min, you SHOULD return it but try something else first as this drastically helped me...
    Power down
    Power on and immediately press Option-Command-P-R until you hear the initialization sound twice.
    Release all 4 buttons
    I do not claim to know what this does or why it helps, but I live 60 miles from the nearest Apple store so it was worth a try for me...
    I immediately started getting 7 and even 8 hours of battery life without touching my settings.

  • I need a new power cord for my Mac book Pro its the T type mag connector. I don't need a Tech just a new cord. How do I buy one. The closest Aplle store is 75 miles away and I do not drive.

    I need a new power cord for my Mac book Pro its the T type mag connector. I don't need a Tech just a new cord. How do I buy one. The closest Aplle store is 75 miles away and I do not drive.

    Are you in the US? Order one from here:  http://store.apple.com/us/browse/home/shop_mac/mac_accessories/power?mco=MTM3NjU xNDg
    Or check out Best Buy.

  • How do i install messenger for my mac book air 10.8.1?

    how do i install messenger for my mac book air 10.8.1?

    You mean the Messages app?
    It is included in Mountain Lion and should already be installed. Look in your Applications folder.

  • I am moving to the uk from oz and was wondering do i have to replace the whole power cable for my mac book 15inch pro....or can i just replace the actual plug in the wall part ..if i can what is this called as when i look on line it just comes up with the

    i am moving to the uk from oz and was wondering do i have to replace the whole power cable for my mac book 15inch pro....or can i just replace the actual plug in the wall part ..if i can what is this called as when i look on line it just comes up with the complete power unit...it seems odd that you have to buy the whole unit again...thanks.matthew

    All you need is a plug adaptor, if required. Apple sells an adapter kit:
    http://store.apple.com/us/product/MB974ZM/B?fnode=MTY1NDEwMQ&mco=MTA4NDE3MDQ

  • I have recently purchased a hybred 750GbHDD as an upgrade for my MAC Book Pro (Intell Version) I have a boot camp partition to the original 500GB HDD. How can I expand both partitions to fit the new drive?

    I have recently purchased a hybred 750GbHDD as an upgrade for my MAC Book Pro (Intell Version) I have a boot camp partition to the original 500GB HDD. How can I expand both partitions to fit the new drive?
    I have tried bootcamp and have had no luck due to the fact that boot camp doesn't see the additional HDD space of 250Gb. What am I not doing?

    Ouch, well there is a problem.
    This is the stack of partitions on your old drive
    EFI (hidden)
    Lion (50GB say)
    Bootcamp (50GB say)
    Lion Recovery Partiton (hidden)
    This is the same stack on your new drive imaged from the old one.
    EFI (hidden)
    Lion (50GB say)
    Bootcamp (50GB say)
    Lion Recovery Partiton (hidden)
    Emtpy Space (100GB say)
    This is what you want
    EFI (hidden)
    Lion (100GB say)
    Bootcamp (100GB say)
    Lion Recovery Partiton (hidden)
    EFI has to be at the top of the drive and Lion Recovery has to be at the bottom of the drive.
    And you only have four partitions.
    You can't move the Lion Recovery Partition or Bootcamp partiton, however you can expand the Lion Partition into empty space below it. (but can't delete or move the Lion Recovery partition)
    Your Duplicator duplicated perfectly, too perfectly Likely would work with same sized drives/partitions.
    This is what your going to need to do.
    You need to move the Bootcamp partition to a blank external drive using WinClone and disconnect. This is so you have two backups of it. (one on your old 500GB drive)
    You will need a drive enclousre or IDE/SATA to USB adapter cable for the older 500GB drive and option key boot from it. (some enclosures can't be booted from so check first Other World Computing is good place to ask)
    Download the free Carbon Copy Cloner, grab any new files off the new 750GB internal drive to the old 500GB your booted from.
    Open Apple's Disk Utility and Erase with Zero option the entire internal 750GB drive and let it rip, this will map off as many bad sectors and improve reliability.
    Now use Carbon Copy Cloner to clone the 500GB Lion + Lion Recovery Partitions to the internal 750GB, it will "fix" things and place Lion Recovery at the bottom of the drive where it belongs, give all the extra space to OS X Lion.
    Next your going to have to follow WinClones instructions to restore your Bootcamp, likely you will have to recreate the Bootcamp partition first (in Bootcamp) to the size you want and then clone. Likely Winclone may "fix" Windows to recognize it's in a new larger partition now. I don't know you'll have to check as I haven't used it.
    When Bootcamp creates the partition it will place it near the bottom next to the Lion Recovery Partition.
    As you know you will have to re-validate Windows with Lord Redmond or it expires as you changed the hardware.

  • Safari question here... Can I purchase a browser update for my mac book? I have OSX 10.6.8 and the "update softdate" function won't let me get past Safari 5.1.10. Please tell me I don't need a new computer just yet... Thx!!

    Safari question here... Can I purchase a browser update for my mac book? I have OSX 10.6.8 and the "update software" function won't let me get past Safari 5.1.10. Please tell me I don't need a new computer just yet... Thx!!

    You need to upgrade OS X.
    Upgrading to Yosemite
    You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
    Upgrading to Yosemite
    To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
        OS X Mavericks/Yosemite- System Requirements
          Macs that can be upgraded to OS X Yosemite
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
    You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.

  • I have bought Mac Os X Mauntain Lion Operating System for my mac book pro.I reinstalled my system.Now I cannot download it.It says"This product is not avaible for Turkish App Store".How can I get the Operating System?

    I have bought Mac Os X Mauntain Lion Operating System for my mac book pro some time ago.I then reinstalled my system.The original operating System on my Mac is 10.7 Lion. Now I cannot download Mac Os X Mauntain Lion Operating System.It says"This product is not avaible for Turkish App Store".How can I get this Operating System?

    http://www.apple.com/tr/support/

Maybe you are looking for

  • Black screen with apple tv icon and usb cable going into itunes logo

    Unable to get apple tv to play--never happened before. I upgraded iTunes and still no response. I did note that airplay feature not showing in iTunes.

  • How to clean off old IPOD

    I purchased my daughter a new IPOD last December(06) I would like to clean off her old IPOD and to give to my nephew. Is there a way to do that....I still have the original box and software for it so I thought I could pass it on... Also if he doesn't

  • Record Audio keyframes in FCPX

    One usefull tool in Final Cut Pro verisons before FCPX is the possibility to record audio keyframes (on the fly) when audio mixing. I am learning FCPX and I didn't figured out how to do this in FCPX. any idea? thx

  • Sql query to update record?

    hi1 i have 1000 rows in my table that are not unique. i have added a new column named sno.initially that contains null values. Now i want to update the table with sno contains serial no. from 1 to 1000 in a single SQL query please help Thanks Harinde

  • While updating the software of my iphone 4 it just stop and restart and keep doing this

    While upgrading the software of my iphone 4 it just stop updating and the apple screen appear then it just turn on and off on the apple screen..i try the sleep mode and turn it off but when it turn on it goes on the apple screen and restart on and of