Lost use of the paint brush.  Can anyone tell me how to get it back?

My student can't seem to get the paint brush to work.  We closed the document, didn't save, opened a new one but nothing was different.  We seem to be stuck in some setting that won't allow her to paint.  I deselected everything, zoomed in, changed the size of the template, nothing helped.  I'd like to get her back working again in the morning if anyone can offer a suggestion.  Thanks. 

Paint Tool not selected? If you're looking at the set of tools on the left, tap and hold the currently-active tool at the top then swipe down to the 4th set of tools. Here, you have the Paint Tool, Effects Paint Tool and the Spray Tool. Just swipe on over to the tool you need (Paint Tool in this case) and release.

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