Lots of error and problems in my N8

I got this N8 few days ago and encountered a lot of problems which frustrates me a lot. I've been using Symbian S60 for 2 years and satisfy with it until I tried Symbian^3, my interests towards Symbian starting to lost. I hope that my problems can be solved so that I can restore my faith towards Symbian.
My N8's firmware version was Symbian Anna, software version 022.014. Nokia Suite's version was 3.7.22.
So these were the problems :
#1. Every time when I attemps to upgrade the firmware to Belle through Nokia Suite, it fails. I stuck at the USB disconnect and reconnect procedure. As Nokia Suite fails to do that, I also tried the wireless update through the device updates in the settings. There's no result after searching, which confused me.
#2 In the OVI Store, hot popular apps like Whatsapp, Viber, Opera Mobile 12 can't be installed. It fails every time no matter I connect through Nokia Suite with USB or Bluetooth as well. The error note in the OVI Store was 'Unable to Install. Please download the file again'. I tried for 5 times for a apps and finally gave up.  Installing apps with .sisx or .jav and other symbian supported files did not able to install either. Phone will just told me "Unable to install". Apps like Facebook and eBuddy can be installed can use flawlessly.
The biggest confusion of mine was install an apps through Nokia Suite, I received an error message of "Time was not right and memory is full' error.
#3 After encountered all these problem, I've decided to perform a factory reset but the default lock code was not '12345'. Do anyone knows other potential code?
#4 Every time I connected to Nokia Sync, there will be a notification says that my phone was installing some 'Support Software' and prompts me to accept all the permissions which does not shows up and fails the installation everytime.
Regards,
Theam.

I suspect that previous owner of this device may well have carried out a three key depressed power on "hard reset" to delete existing user data from it, which can also remove certain key certificates from device. I am surprised that you have found an N8 runing upon Symbian Anna and not Belle or Belle Refresh and hope that this device has not been downgraded back to Anna at some point along the way.
As adrianhughes points out a visit to Nokia Care facility is now needed to re-furbish this device http://nokia.com/support which may reveal some of it's past life.
Happy to have helped forum in a small way with a Support Ratio = 37.0

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