Love the iPhone, who to complain about activation illegal practices?

Dear Folks,
I got my iPhone, failed the credit check and went with PrePaid. AT&T/iTunes presented me with a page telling my pin/phone # and where to go to fund it. It also had a FAQ saying that my iPhone is fully functional except for the phone part until I fund it.
It's completely locked and Apple sent me an email reminder to fund my account. I am very angry with these business practices.
All I'm looking for is an email to complain about this issue to. This is misleading and illegal.

"Use the form below to send us your comments. We read all feedback carefully, but please note that we cannot respond to the comments you submit."
I want to reach a human being who's going to either fix the issue or issue me an apology.

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I bought iphone 5 with there box and accesaries by third hand now i dont now the icloud id which first person put it now the iphone 5 stuck on icloud activation page. it is not teaft

i bought iphone 5 with there box and accessories by third hand now i dont now the icloud id which first person put it now the iphone 5 stuck on icloud activation page. it is not theft

are you stupend or clown,because how and the word he is gonna find the first person when i am pretty sure he doesnt even keep in touch with the person who he purch in the first place...Nabeel that is a lot of suck and i know whats that i am stuck in the same situation to...and i celled apple sopurt and they asked for a lot information and when i sent to them they just said to me that they not able to help me with that...i have spake with to many people in apple and the funny part is that everone has diffrent answer..

Where do you get the meial address to complain about really poor service

Where do i get the email address to complain about very very poor service in Bristol uk

I found the address and phone numbers!
I called 408-996-1010. You'll have to add the country code if you want to call this number. They told me to write to:
Apple, Inc.
Attn: Corporate Relations
1 Infinity Loop
Cupertino, CA 95014
I did at the begining of March. I receved a call from an Apple rep at the end of March, the caller left me a voice mail. I called returned the call withn 5 min left him a voice mail and never heard back from them.
Best of luck!

Love the iPhone, Verizon is not the same.

My other half purchased an iPhone for me two weeks ago. I have had zero problems with the iPhone itself and I am very pleased. No freezing, crashing, dropped calls (unless there is little or no signal) it's really helpful to me and my busy life.
Up until this point I raved about Verizon and I was impressed with their customer service, pleased with employees knowledge of phones, plans, pricing and features. Ever since this iPhone I have talked to 2 very confused agents over the phone, one aggitated tech and one very confused online chat agent.
I received a voice mail asking me to evaluate my recent experience and that line was unable to complete my call.
I was not made aware that all of my Verizon voicemails would disappear and I am in the middle of a case which requires those voicemails. While they may be gone, I am not impressed that I was not advised of several details involving this iPhone.
I was very excited that Verizon now has the iPhone so I could stay with their service but now I am not very impressed.
If anyone can direct me to a feedback line, emai or something I would be grateful.
I tried calling customer service and the agent said they did not know of a customer service line and they could not assist me in that matter. I am confused as to why customer service cannot provide the service they once had.

yourstrulyewa wrote:
That's awesome! I have not yet met one person who knew or was told prior to purchasing the phone. So I see that you are fortunate.
Sorry to say, but the majority of posters on here will tell you that they were aware that voicemails would be lost. If you and your wife never actually researched the iPhone on VZ prior to purchasing (other than talking to a rep) then that may explain why you were not aware, although the VZ stores in my area did tell people when purchasing in store before activating that they would lose their vmails. Unfortunately, it does seem that a lot of VZ CS were not sufficiently trained (at least in the beginning) about the iPhone. At any rate, I would like to point out that even with AT&T if someone switches to the iPhone from another phone they lose their vmails (per info I read on their FAQs for the iPhone and from an AT&T iPhone owner that I know personally...who said she wasn't told by AT&T either that she would lose them). It's unfortunate that you needed those vmails but honestly, if the messages saved on anyone's vmail is extremely important they should investigate ways to save them externally from the network anyway. It's like backing up your data on a computer...at any time for any reason something could happen to that data and those important files could be lost if backups aren't done. Something could happen to the vmail system at any time causing people to lose saved vmails and they would still be in the same boat. True, the possibility seems slim on the surface but the risk is still there. Obviously, all of that is pure hindsight, but it is food for thought (for the future) when it comes to any important data anyone wants to keep.
As far as the CS issues...have you tried looking on the website for a corporate address to contact or doing a search to find this info? Usually, contacting Corporate will lead you in the right direction when call center employees seem unable or unwilling to help. A lot of CS for companies work for a contracted company rather than the old process of having an actual call center or CS center directly within the company. That might explain the decline in CS many feel like has occurred.

Love the iPhone but Endless Spin with EDGE--Will it Improve???

I got the iPhone one week ago today and although I had a 30 hour wait for activation, all week I have absolutely loved everything about this wonderful product. I could not be more of a fan and have found many of the complaints of others, though obviously sincere, to be without substance in my case...except for ONE!
I can not believe how painfully slow the Internet Access is over the EDGE system. I am so tired of seeing that little Apple Star rotating in ENDLESS SPIN. If I am using WiFi it is fine, but the main idea of having this product for me was to be able to have access to the Internet when I was away from WiFi services!
Sometimes pages will not load at all and I just give up, other times they are so very slow that it becomes hopeless to try to browse or make any use of the connection, and this applies to Safari, Weather, E-mail, Google, and all the other features that connect to the Web.
I am not saying that EDGE does not work at all, or am I suggesting there is any flaw with the iPhone, I assume it has to do with the network, with traffic, or whatever. But my question is, are others having this problem to a degree that it is making you feel depressed about the otherwise wonderful product and its performance? And more important, will it improve?
Do we have any official word on that or even any acknowledgement from Apple or AT&T that there is a problem and that things will get better?
I have recommended this phone to many friends but I have to honestly tell them that this is a problem and if they drop their Blackberry and other services they need to consider this first. I have not used one of the other phones so I have no idea if they are better or worse in this area but I know the iPhone can not be successful without a good Internet connection. The whole idea makes no sense without it!
James

The short answer is really NO. EDGE speed will not get faster. IN fact, it has sped up over the past two months to the maximum in most areas. It is indeed true that some areas have slightly higher speeds than others, but none are super fast. 3G runs at 4 - 5 times the speed of EDGE. My EDGE service either here in Ann Arbor/Detroit or last weekend in NYC never has gone above 160 (some report upto 220 in some areas elsewhere). My old Blackjack 3G phone would never be slower than 880, and usually in the 1200 range most of the time).
That being said, I had a 3G phone from ATT which I hated even though it was fast. I am willing to take the compromise on EDGE for now.
A few hints:
- Edge speed seems to be faster in the early morning and in the evening than during the day when everyone is logging on - if you have wifi at work, switch over to that
- Set up mobile favorites rather than full internet sites -- they work about as fast as the 3G guy next to you on EDGE...for example, I have set up on my phone:
- m.yahoo.com
- m.yahoo.com/p/sports
- mobileapp.espn.go.com/wireless/espn/redesign/index
- webologistdesign.com/gomovies/demo/index.php
- m.USAToday.com
- m.NYTimes.com
IN order, I can check all my mobile favorites on yahoo, my selected yahoo sports teams, anything on ESPN, movies by zipcode (a clever app someone on this web site created!), USA Today, and the NY Times.
There are a lot of mobile (m) websites designed over the years to work with cell phones that are really fast and zippy and give you all the data you need without all the advertisements and photos that take up a lot of time to load on EDGE. Check your favorite websites and you will probably find a mobile version as well. You can even set up a mobile Google site that only looks up mobile websites when you seek data.
Finally, another idea - for those who want their sports scores, ATT has notification text messages you can set up for your favorite teams that will send you the scores at the end of innings, quarters, halftime, or at the end of a game. Pick the teams you want and have the scores sent to you with SMS without any internet lookup time needed. You can turn them on or off as you want from ATT's website.

HT4623 Is this the most up to date article on up dating the iPhone - it there anything about the problems relating to the up date to OS 6 - my G3 no longer works and Apple seems to have gone to ground. No Genius bar appointments available for a week!

Is this the most up to date article on up-dating the iPhone OS - is there anything about the problems relating to the up-date to OS 6 - my G3 no longer works and Apple seems to have gone to ground. No Genius bar appointments available for a week!

iOS 7 devices need iTunes 11.1 or newer to sync. Depending upon your computer and the OS it is running, you may not be able to upgrade to iTunes 11.1 based on the requirements for iTunes 11.1. What computer and OS are you running your iTunes on? From the iTunes download pages I see the requiorements are:
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store

HT4993 does the Iphone 4s have or support active x

does anyone know if the Iphone 4S has active X or support active X for online security camera viewing

A friend has an iPhone 4s and he can split the keyboard on it, but it doesn't work on my 4s. I'm not sure why, unless it's because his 4s is newer than mine.

Love the iPhone, hate AT&T

I have had my iPhone since August of 2007. Prior to have it I have had several phones through Verizon. With Verizon, I had not one dropped call (customer for over 5 years). With AT&T it’s hit or miss (mostly miss). Is it just me or is the AT&T service not as good as advertised. I hope they make a model to work on Verizon network!!!!!!

This is relative depending on location, but I find it very hard to believe you didn't have one dropped call with Verizon for over 5 years.
I had been a Verizon subscriber since the summer of 2001 before switching to at&t 3-4 months before the iPhone became available. Verizon let me out of my contract with a year remaining without charging me an early contract termination fee due to very poor reception at my house.
I started out with Verizon in Tallahassee in 2001, moving back to Texas shortly thereafter. I certainly experienced dropped calls on occasion with Verizon between the summer of 2001 and the spring of 2007.
I continue to have a business phone with Verizon, which I've had since February of 2006, and I have dropped calls on occasion. I usually have both phones with me for constant side by side comparison. Sometimes I have better reception with my Verizon, but I have better reception with my iPhone and at&t more often - especially at my house, and the places I frequent most.
There isn't any provider that can provide or claim no dropped calls, which is impossible. Some locations are better than others with all providers.

I want to buy the iPhone 5s but wondering about the iPhone 6

Want to buy a iPhone 5s but I have heard that the iphone 6 is coming out soon so would like to ask you guys what one should I get I don't care how much I spend on the device

Answered in your other post.

IPhone 4 - Love the new design, BUT worried about the antenna.

I want an iPhone4, it looks great, and has everything I would want. What worries me is the fact that the antenna is on the outside of the phone, all around the edges. I remember that most radiation from cell phones comes from the antenna, where the signal is received. Does this mean the radiation levels on the new iPhone will be much higher since your hand is fully in contact with stainless steel band?
Andy
Message was edited by: Andy Katz

I don't think Apple will commit such a grave error in phone design to have a device with the antenna touching someone's ear.
I've looked at the pictures located here http://www.apple.com/iphone/gallery/
Looking at the 2'nd pic, in the lower exterior metal band there is a space that separates the lower metal band from the top metal band. The same size and form corresponds with the location of previous Iphone's antenna allocated space.
This can be double checked by going to FCC's test https://gullfoss2.fcc.gov/oetcf/eas/reports/ViewExhibitReport.cfm?mode=Exhibits& RequestTimeout=500&calledFromFrame=N&applicationid=573413&fccid=%27BCG-E2380A%27 and verifying the 11a SAR report file.
At page 27, on the GSM 1900Mhz, having the device parallel and touching the face, the value is 0.73 SAR. Using it in a tilted 15 degrees position (ear touch, lower part about 2 inches away from face), the SAR is 0.30. If the antenna were to be continuous all the way around, the SAR values would not change since the top part is in contact with the ear at all times in both tests.
I hope someone can confirm how the antenna is actually used in the new iPhone, I'm interested too since to me at least, having an antenna emitting so close to the ear means No Buy, antenna away from top = possible buy.

Love the iPhone 3G

I had my original iPhone for almost a year to the day and once I heard about the newly updated firmware coming out, I felt it was time to upgrade. I did the same thing as I did last year and used part of my tax refund(of course it cost me less this year, **** you Apple) to upgrade.
I really feel I got my moneys worth this time, one thing I really enjoy is the GPS and I enjoy it way more then I thought I would. I also have really good coverage area most of the time for the 3G signal and I get really good data rates so I actually haven't had to enable Wi-Fi once other then for testing purposes.
I really do thank you Apple for this one. My only complaint so far is the orange haze over the screen instead of the bluer tint on the first phone. At first I thought this was a problem with the phone until I remembered reading about this awhile back when the 3G came out.
Anywho, that's all I had to say. Hopefully this will help someone else make a decision on whether or not to upgrade.

Love it too, especially with the new OS 3.0 coming out soon with features exclusively for the 3G model, including MMS and Bluetooth A2DP. And copy/paste for all iPhones! 'Bout time.

What is the mailing address for complaining about lineup changes?

Can I please have the mailing address to write to those responsible for making lineup changes? I really don't think that complaining on a blog is going to do much.

They do not have a mailing address. The only way to get correspondence to the decision makers for FIOS it to post on the "share your ideas" board here on the forums. Please search on the idea exchange and cast your vote. There may be another member who made the same suggestion. If not, please add a new idea so your fellow community members can comment and vote on your suggestion. http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange . The Verizon Idea Exchange is there for you to submit your ideas and suggestions to Verizon so that we can consider them as we innovate our products and services.
Anthony_VZ
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Why does the iphone say no sim in activation screen when i have inserted the the iphone original sim

i have bought a atnt locked phone, i try to activate it but it says no sim.when i insert the atnt original sim, nothing happens and it still says no sim. What is the problem with it? can a activation sim be used twice?

What is the problem with your sim tray? If you tried to get your sim out using something and accidentally scratched the sim chip, your sim chip is broken and it is not free to fix. On the other hand if other sims work, you can call AT&T and ask for assistance from them.

I love the iPhone 4s - watch me destroy my Blackberry

After years of suffering with the inferior Blackberry I couldn't stand it anymore. As a Verizon user, I didn't want to jump in with the first version last spring, so I waited for the 4s and I couldn't be more pleased. My Blackberry couldn't bring up 80% of the websites I wanted to go to, it was slow and caused all sorts of problems syncing at work. In fact our IT dept. said that 80% of the problems that had were caused by Blackberry.
I took out my aggressing by destroying my blackberry with a SLEDGEHAMMER!
Check it out here: http://www.youtube.com/watch?v=sYww3fcV2Lw&feature=share
Ahhh... I feel so much better now.
BLACKBERRY
2002-2011
R.I.P. (Rest in Pieces)

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
Apple has never supported downgrading of the iOS.

Dont get me wrong I love the iphone but the photo upgrade is terrible. Loads extra albums you cant delete without being online again just terrible. Maybe Im just stupid.

Would love to be able to download an album from my computer then pick and choose at my leisure how and when to delete what I want. Am I missing something very simple here?
< Edited By Host >

Would love to be able to download an album from my computer then pick and choose at my leisure how and when to delete what I want. Am I missing something very simple here?
< Edited By Host >

Love the iPhone, who to complain about activation illegal practices?

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