Low volumn when speaking on phone (Can only hear with ear phones)

Hi All,
I have an 8GB, 1st Gen Iphone OS 3.1.3. When I first purchased the phone the volumn when receiving calls or making calls was clearly audible via speaker or holding to my ear. Fast forward 1.5- 2 yrs and now I can only make/receive calls with the headphones in! I have not altered anything, updated software, etc. not overloaded the phone. I don't get it. Any suggestions?

Could be a hardware problem or failure.
If no change after any of the standard troubleshooting steps which in order are power the iPhone off and on, a reset, restoring with iTunes from the iPhone's backup, and restoring with iTunes as a new iPhone or not from the backup, more than likely this is a hardware problem or failure.

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