LR encountered an error when reading from its preview cache and needs to quit.
I have the 30 day trial version of Lightroom. I was able to use it for one week, but the past 1.5-2 weeks, it has been locked up and giving this error message. How do I resolve the problem? And how do I reset the 30 day free trial? I would like to have time using the product, before deciding on the annual contract.
"LR encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches."
Thank you.
Delete the preview cache from the Lightroom folder in your Pictures folder if you used the default placement. It has the extension .lrdata.
You cannot reset the trial period.
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Delete the preview cache using your operating system. It is a folder whose name ends with Previews.LRDATA. Do not delete the Lightroom catalog, which ends with .LRCAT
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Re: "Lightroom encountered and error when reading from its preview cache and needs to quit"
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i upgraded from lightroom 4 to lightroom 5 and installed it on a separate hard drive. Initially had no problems util my computer crashed due to the failure of the drive on which Lightroom 5 was installed. Since having my computer rectified, i am unable to use lightroom 5 getting the message "lightroom encountered an error when reading from its preview cache and needs to quit"
I can still use lightroom 4, however, i get the same message when i try to backup the catalog. This occurs during the optimisation phase of backup.
I suspect it is related to Lightroom 5 creating a catalog from the Lightroom 4 files and cannot now locate those files or that they have been corrupted.
Would appreciate any solutions / suggestions.You need to delete your preview cache and have Lightroom rebuild it. Cache location can be found here.
https://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
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Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches"."Help
PleaseStan Blumberg wrote:
I have deleted the file but the message persists even after restarting the computer....any advice??...I am using LR 5
You don't delete a file, you have to delete a folder. Is that what you did?
If you deleted the folder specified above, and you still get the message, then it's the wrong folder. Use your operating system's search function and find ALL folders on ALL disks whose name ends with Previews.LRDATA, delete each one found, and then try opening Lightroom. -
I have a question about Lightroom 5... I used it last night, I go to get on it today and its will not open. I have an error msg "Lightroom encountered an error when reading from its preview cache and needs to quit" Lightroom will attempt to fix the problem when reopened
https://forums.adobe.com/message/6219922#6219922
See if the issue in the thread above helps you to solve your problem. -
"Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it lauches". What do I do? I get the msg each time I try to open it.
It isn't a file, it's a folder. It will have the same name as your catalog, but will have the extension data. It will be in the same folder along with your catalog. If you need to use the search feature to search for *.lrdata.
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I get the following window on loading Lightroom 5.7 -
Lightroom encountered an error when reading from its preview cache and needs to quit.
Lightroom will attempt to fix this problem next time it launches.
I have tried several restarts, without success. Also reinstalled Lightroom; no joy
Any suggestions?Using your system browser (Windows Explorer or Finder), open the folder that contains your catalog. In Windows it is in your pictures folder and then in a Lightroom folder. Inside of the Lightroom folder you will find another folder that has the extension .lrdata. It will have the same name as your catalog except for the extension. You need to delete that folder, and then start Lightroom again. Lightroom will generate a new previews folder, and you should be back in business.
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Hi All
My computer crashed with lightroom open, since restart I get a msg 'LR encounted an error when reading from its preview cache and needs to quit'
I'd appreciate any suggestions
Many thanksMany thanks for your help, at lease the LR is working now. How do I rebuild previews and smart previews or will this happen automatically?
Many thanks -
Every time I open lightroom I get a pop up message saying "Lightroom encountered an error when reading from its preview cache and needs to quit" and it closes. Ive already tried reinstalling, nothing seems to work. Help please!
Open the folder containing your catalog. In that folder you will find another folder with the extension .lrdata, and you need to delete that folder. After you do that, Lightroom should start normally and will create a new preview cache.
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Hi, Have a look under the "MORE LIKE THIS" on the right there should be an answer in one of those threads.
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Lightroom crashes at start up with the error message "Lightroom encountered an error when reading from its preview cache and needs to quit". Please advise on how to fix this error. Thanks
You probably need to delete your preview cache. See here
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Preference and other file locations in Lightroom 5 -
I just upgraded from LR 5.7.1 to LRCC a couple of days ago. After working with a collection of images in Lightroom CC, this message popped up: "Lightroom encountered an error when reading from its preview cache and needs to quit." What do I need to do to remedy this? Thanks!
Quit Lightroom
Then trash the preview cache. It’s in the main catalog folder.
Delete the folder with the ending Previews.lrdata
The default location for the Lightroom folder is normally Pictures/My Pictures if you did a standard installation.
Re-launch Lightroom after deleting the Previews folder.
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Can some one please help me with this error message I keep getting. I was told to uninstall LR and reinstall it and I am still getting the same error message. "light room encountered an error when reading from its preview cache and needs to quit"..
Go to the folder containing your catalog, and delete the folder that ends in .lrdata. Then start Lightroom, and it will create a new preview file, and you should be good to go.
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