LSO Peformance Metrics

We struggle to identify the best way to 1) Capture Metrics on LSO Usage, 2) LSO Performance, 3) LSO/Course generated errors and 4) Reserve Capacity or expect max capacity.
We get very basic questions such as:
1) How many concurrent users are a) booking/searching courses and b) taking a course.  
2) What is the max user capacity before degradation.
3) In breaking down a users response time when taking a course, a) how much time is spent in processing, b) waiting for content to be retrieved from the KM and c) Network time.
The bottom line, training leadership wants to know what is our current utilization and what is our max capacity.
Please share how you are answering these type of questions for your leadership.
Thanks, Randy
Edited by: Randy McCormick on Jan 28, 2010 9:35 PM

Hi Randy,
Yes we have been able ...to some extend, this is how it works:
1. We have a Link Generator placed as a separate I-view
2. We take the link properties from the portal, right-click > properties and then CTRL-c
3. Paste the link into the link generator and then generate link
4. The link will then be generated based on a HTML-script residing on the server
5. This link can then be used to bring you directly to the booking page (we have not been able to have the detailed navigation column there though)
We use these links for all sorts of communications, intranet etc...
Hope this gives you some insights
BR
Jakob

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