Lumia turned into a nightmare

I bought a nokia lumia 520 handset on 28th July 2013. My experience with this handset has been terrible. Initially I was not able to use the net connectivity on the handset, so I made a visit to nokia care Lajpat nagar (New Delhi) on 31st july 2013. They updated the software, stating that this would resolve the problem, but it did not. On the top of it, the outgoing and incoming calls were not audible at all, neither was the phone ringtone. I had to again make a visit to nokia care lajpat nagar on 7th august 2013, after which they deposited my phone stating that they would be sending it to nokia care bangalore.
This is really frustrating as I had to take time off from my busy schedule and make calls and visits to fix a brand new handset. I was expecting that nokia would give me a new handset instead of fixing the defective piece, but I was shocked and surprised when I came to know that the defective handset would be fixed. What is the point of spending so much of money on a defective handset?????? I would have rather gone for a second hand handset that would have been more cheaper.
I had heard a lot about Nokia due to which I purchased the handset. But, after whatever happened, I would not like to suggest anyone to go for the handset. I still hope that someone in Nokia would understand my grievance and the value for money.

Sorry to hear that you had a bad experience with your Lumia 520. It does look like there was a problem with your unit, which is precisely why there's a warranty.
The Lumia 520 is a very successful device by all accounts. Yours had a problem, there's no denying that, but it doesn't mean that the model itself is bad and that all of the millions of devices shipped have the same problem.
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