Lync 2013 Outlook Integration Issues

I have a client that is having Exchange Outlook Integration issues when trying to set up Lync 2013.
The email address is [email protected] The sip address is
[email protected] But the Lync server is lync.domain.local. Client is on Exchange 2010.
The address book is not downloading and the outlook integration issue error icon appears on the bottom right.
If the client is set manually to [email protected] the address book downloads.
But can Lync work in the long run set up like this?

Hi,
Did you solve the issue with the help of Andrew provided?
Which sip domain name did you use for default SIP domain ([email protected] or
[email protected])?
Did the issue happen internal or external?
For the issue of cannot download address book, please check the External Base URL on Lync topology with the help of the link below:
http://ucken.blogspot.in/2011/07/configuring-lync-for-external-access.html
For the issue of Lync and Exchange integration you can refer to the link below:
http://blog.schertz.name/2010/11/lync-and-exchange-im-integration/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Similar Messages

Lync 2013 & Skype Integration 3rd Party Cert. Requirement

hi to all
I am a liitle bit confused about the Trusted Certificate (public certificate) need for the Lync 2013 server and Skype integration.
Our problem is trying to Integrate Skype with our Lync 2013. We configured Lync Edge and Lync Backendserver with internal Certification Authority Certifcates ,we finished provisioning Lync 2013 with Skype according to the "http://www.microsoft.ctom/en-us/download/details.aspx?id=39071"
document and we received answer from Microsoft that we ıntegration is finished.
But we could not make any call or add contacts either from Skype no Lync client.
Some forums say that we had to integrate Trusted Certificates to our Lync Edge server (http://social.technet.microsoft.com/Forums/lync/en-US/ec3142cb-179a-427d-909c-135052621043/how-to-deploy-the-federation-with-skype?forum=ocsmobility)
But I could not see in official documents.Can someone lead me the correct way to do this ?
Thanks

You will need to change the external Edge certificate to a public issued UC/SAN certificate. Without a public cert the remote party (in this case the MSN/Skype servers) won't be able to establish trust and will fail.
You can do this by re-running the Lync Deployment Tool & Request/Assign Certificates
Here is a walk through:
http://www.digicert.com/csr-creation-lync-2013.htm
http://www.digicert.com/ssl-certificate-installation-lync-2013.htm
Because you are replacing, you will need to restart your Edge services afterwards for it to take effect (You can use Lync Management Shell and run Stop-CsWindowsService & Start-CsWindowsService)
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer" | Blog
www.lynced.com.au | Twitter
@imlynced

MS Outlook integration issue

Hi experts!!
I have set up One-2-One outlook integration based on Best Practices.
I have one issue though:
Account Details are replicated just fine EXCEPT from email address.
Any ideas???
Thank u in advance!!

Hi.
Try to maintain different e-mail types on Outlook to see if some of them reply to SAP CRM. The system behaves differently for commercial e-mail, private e-mail.
Please verify.
Regards.

Exchange 2013/Lync 2013 IM integration into OWA

I had a quick question on the certificate requirements for Exchange/Lync 2013 integration for IM in OWA.
Can I use the same public certificate I've used to secure OWA or do I need to create an internal cert?
Not sure how that will work with the thumbprint or if I can use the same cert for two different services.
Thanks
Bryan

Hi，
It’s highly recommended that you use the same certificate across Lync and Exchange, as this will simplify troubleshooting.
The simplest approach to configuring a certificate is to use the Lync certificate wizard to request and assign a certificate from your internal Certificate Authority (CA). Lync only has a single global realm, so the Subject Name of the certificate
will be the default SIP domain. Once you have this certificate installed in Lync, export it to the Exchange environment. By default, Exchange will use a self-signed certificate, so you’ll need to replace the existing certificate using the Set-AuthConfig cmdlet
in the Exchange Management Shell (EMS).
More details:
http://technet.microsoft.com/en-us/magazine/jj878110.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 Edge Server Issues

Forgive me if this question sounds rather "entry level", I have never worked with Lync and this project was handed to me by my boss, who hasn't worked with Lync either.
I have been reading various posts and forum messages until I went cross eyed about setting up Lync 2013 Edge server correctly. I am still running into some questions and issues with the Access, Web, and A/V services starting. Here is my main
question, and below is my setup.
Question:
Is there a need for both an external and internal nic card IF all three external IP's for the external services are programmed at the firewall and router to go directly to 1 internal IP address?
Setup:
Currently I have 1 FE-Standard server that also acts as the Mediation Server, and 1 Edge Server both of which are virtual and running Server 2012. Originally I did have 2 network cards setup, as all other documentation suggested, 1 external and 1 internal.
However my boss, who setup the DNS/Firewall entries stated to remove the External Card since the external address that was setup for the 3 services was routed to 1 internal address. The Access Services, Web Services, and A/V services are all running on three
separate ports with their own unique FQDN- 443, 444, and 445. The cert that was deployed is a wild card cert from GoDaddy, this has been used by other servers that point inside and outside without issues.
Issues and Errors Messages:
I have run into a few different issues and error messages from the Event Viewer:
System
Provider
[ Name]
LS Protocol Stack
EventID
14352
[ Qualifiers]
50153
Level
2
Task
1001
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-09-09T15:44:51.000000000Z
EventRecordID
2885
Channel
Lync Server
Computer
edgesvr01
Security
EventData
0xC3E93C0A
SIP_E_STACK_TRANSPORT_FAILED
System
Provider
[ Name]
LS Server
EventID
12303
[ Qualifiers]
50152
Level
2
Task
1000
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-09-09T15:44:51.000000000Z
EventRecordID
2884
Channel
Lync Server
Computer
edgesvr01
Security
EventData
80072741
The requested address is not valid in its context.
System
Provider
[ Name]
LS Protocol Stack
EventID
14336
[ Qualifiers]
50153
Level
2
Task
1001
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-09-09T15:44:51.000000000Z
EventRecordID
2883
Channel
Lync Server
Computer
edgesvr01
Security
EventData
TLS
external IP address that is now used now
5061
Please help, I am at a loss as to where to go from here.

Thanks for the quick responses.
I have re-enabled the external NIC. All services are running now. When I ran the Remote Connectivity tester this was the outcome.
Testing remote connectivity for user: username@domain... to the Microsoft Lync server.
Specified remote connectivity test(s) to Microsoft Lync server failed. See details below for specific failure reasons.
Test Steps
Attempting to resolve the host name lync.metisconnect.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: xxx.xxx.xxx.xxx (external address)
Testing TCP port 443 on host: host fqdn to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server host fqdn on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=*.ourdomain.com, OU=Domain Control Validated, Issuer: SERIALNUMBER=######, CN=Go Daddy Secure Certification Authority, OU=http://certificates.godaddy.com/repository, O="GoDaddy.com, Inc.", L=Scottsdale, S=Arizona,
C=US.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
The host name that was found, lync.metisconnect.com, is a wildcard certificate match for common name *.ourdomain.com.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=*.ourdomain.com, OU=Domain Control Validated.
One or more certificate chains were constructed successfully.
Additional Details
A total of 1 chains were built. The highest quality chain ends in root certificate OU=Go Daddy Class 2 Certification Authority, O="The Go Daddy Group, Inc.", C=US.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 7/31/2013 4:02:03 PM, NotAfter = 7/31/2014 4:02:03 PM
Testing remote connectivity for user username@domain to the Microsoft Lync server.
Specified remote connectivity test(s) to Microsoft Lync server failed. See details below for specific failure reasons.
Tell me more about this issue and how to resolve it
Additional Details
Couldn't sign in. Error: Error Message: Operation failed because the network connection was not available..
Error Type: ConnectionFailureException.
External calls from a 3g/4g data connection are not connecting when using the Lync call feature to an internal users Lync Client. Outcome is: Connecting Call and No Audio. Then call ends.

Lync 2013 conference call issue

Hi there.
Lync user, PC client... If he is logged on company VPN (soo he connects to LAN) or whether he is joining thru Edge server when we establish 1-to-1 video call it all Works fine, but the problem is when we are an Lync Online Meeting thru Outlook, he is able
to connect to it but he gets immediately disconnected after a couple of seconds (5-10 seconds). We are unable to find out the reason.
One more strange thing.
A collegue of mine have created a Lync Online Meeting on calendar on this day. And when this problematic lync user tries to connect to this conference meeting he gets disconnected (and no event errors... just some warnings with error code 0). Even if
we as presenters connected to that meeting thry to invite him thru lync invite people, the situation is the same.
But if I do a test lync online meeting and send it thru calendar, then on this test meeting he is able to connect.
It seems like this user is unable to connect to meeting which were organized "in the past". Very strange and dont know where to take a look for the root of the problem.
Our configuration:
We have 2 front end servers STD in pool pairing.
One edge pool with two edge serevrs.
And TMGproxy server for meet now links and mobile clients.
bostjanc

This will help you to understand to identify where, how call works then start digging the issue. Please refer Lync Server 2013 Architecture diagram
http://www.microsoft.com/en-us/download/details.aspx?id=39968
Madushka Dias : MCITP(Lync Server 2010 Administrator) & MCTS - Active Directory) - http://uctechi.blogspot.com/ | Live - [email protected] | If got your answer don't forget to Rate as an Answer

Exchange Server 2013 Outlook Anywhere issue

I am working on an issue with Outlook Anywhere in Exchange 2013 where external users cannot connect. This is a new server co-existing with an Exchange
2010 server that will soon be decommissioned.
When I run an Outlook Connectivity test on testexchangeconnectivity.com I get the following error. I am not seeing anything in the application or system logs.
I already applied CU 6 (which was released today) and am seeing the same results. Port 443 is exposed directly to the web (no TMG, load balancer, proxy server, or SSL accelerator). Any help would be greatly appreciated!
Attempting to ping RPC proxy <external Exchange URL>.
RPC Proxy can't be pinged.
Additional Details
An unexpected network-level exception was encountered. Exception details:
Message: The remote server returned an error: (500) Internal Server Error.
Type: Microsoft.Exchange.Tools.ExRca.Extensions.MapiTransportException
Stack trace:
at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier)
at Microsoft.Exchange.Tools.ExRca.Tests.MapiPingProxyTest.PerformTestReally()
Exception details:
Message: The remote server returned an error: (500) Internal Server Error.
Type: System.Net.WebException
Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at RpcPingLib.RpcPing.PingProxy(String internalServerFqdn, String endpoint)
at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier)
Elapsed Time: 290 ms.

Hi,
Does the issue only happen to your Exchange 2013 external users? How about Exchange 2010 users?
Please make sure the external host name in your external Exchange URL is pointed to your Exchange 2013 in public DNS. For your coexistence environment, please make sure the Outlook Anywhere configurations are correct in both Exchange 2010 and Exchange 2013.
We can run the following command to check it:
Get-OutlookAnywhere | FL
If the configuration is not correct, we can run the following command to set it(supposing the mail.domain.com is your External host name):
For Exchange 2010:
Set-OutlookAnywhere -Identity “E14-01\Rpc (Default Web Site)” -ClientAuthenticationMethod Basic -SSLOffloading $False -ExternalHostName mail.domain.com -IISAuthenticationMethods NTLM, Basic
For Exchange 2013:
Set-OutlookAnywhere -Identity "E15-01\Rpc (Default Web Site)" -InternalHostname mail.domain.com -ExternalHostname mail.domain.com -InternalClientAuthenticationMethod Ntlm -ExternalClientAuthenticationMethod Basic -ExternalClientsRequireSsl
$True -InternalClientsRequireSsl $true
After all settings, please recycle MS Exchange RPCProxy AppPools and Default AppPools on both Exchange 2013 and Exchange 2010. Then restart IIS service by running IISReset /noforce from a command prompt window.
Regards,
Winnie Liang
TechNet Community Support

Lync 2013 Outlook Contact Search format

I was wondering if Lync can display the Outlook contacts by 'File As' format (defaulted to last name, first name) instead of using the 'Display Name'?
I know that you can change the default format of the Display name to do last name, first name, but that doesn't change all the existing ones to that format.
Is there a way you can tell Lync to display the 'File As' field for your Outlook Contacts?

No, it is not a native feature.
Lync retrieve the address book from AD, the contact information will display the Display name attribute of AD account.
Lisa Zheng
TechNet Community Support

Lync 2013 Sign in issue on iPhone

Hi,
So far I can sign in to the lync server 2013 from PCs . I have only one external ip in my lab environment so after reading about it I decided that the best practice is to assign it to the edge server and change the A/V Web conf ports. It works great from
computers from outside the network. But whenever i sign in from a mobile device i get the "we can't connect to the server check your network connection and server address" Error. I enable mobile devices from the servers.
What do you think the problem is ?
Any help would be appreciated, Thanks :-)

Have you deployed a reverse proxy server for web services to your front-end server? The mobile client uses UCWA exclusively for login/signaling and not the edge server. Mobile only uses the edge server for audio/video call only.
Thanks,
Richard
Richard Brynteson, Lync MVP | http://masteringlync.com | http://lyncvalidator.com

Lync 2013 Clients prompting repeatedly for credentials for calendar data from outlook

Our Exchange server had crashed recently (nothing major) and a reboot of the CAS server resolved the issues. However since then all our domain computers with Lync 2013 clients are prompting for credentials for calendar data from outlook. We would but in
our domain credentials but it still asks. It would sometime ask once a day or sometimes repeatedly throughout the day.
I have look on the forums and tried fixes that included: editing IIS Autodiscover and ESW to use NTLM first , rebuilt lyncs cache in app data etc and none seems to resolve the issue. Any help would be appreciated.
Note: Our Lync 2013 environment is internal only. Only users on domain computers can access the service. We do use a proxy server here for internet but I do not believe Lync is going through the proxy since its internal to our network only. This is NOT happing
to our users with the Lync 2010 client.

Please update your Lync client with the latest version.
You can check the following KB:
http://support.microsoft.com/kb/2825630/en-us
November 7, 2013 update for Lync 2013 fix the issue Proxy authentication dialog box appears when you sign in to Lync 2013.
Lisa Zheng
TechNet Community Support

Lync 2013 not Updating folder with Outlook

Lync error that not update all folder as well as user having "hanging Status: not connected" but on workgroup machine status shows OK.
Connection Status:
DG URL Internal;https://VM106.domain.com.pk:443/groupexpansion/service.svc;--;
DG URL External;https://im.domain.com.pk:443/groupexpansion/service.svc;--;
Quality Metrics URI;sip:VM106.domain.com.pkdomain.com.pk;gruu;opaque=srvr:HomeServer:s34Ggo9qtFKMrBibQIzj0gAA;--;
ABS Server Internal URL;https://VM106.domain.com.pk:443/abs/handler;--;
ABS Server External URL;https://im.domain.com.pk:443/abs/handler;--;
Voice mail URI;;--;
Exum URL;;--;
MRAS Server;sip:VM122.domain.com.pkdomain.com.pk;gruu;opaque=srvr:MRAS:UzOAyE46oVSXugR2hrjPgAAA;Enabled;
GAL Status;https://VM106.domain.com.pk:443/abs/handler;--;
Focus Factory;sip:talha.malikdomain.com.pk;gruu;opaque=app:conf:focusfactory;--;
Line;;--;
Location Profile;DefaultProfile;--;
Call Park Server URI;sip:VM106.domain.com.pkdomain.com.pk;gruu;opaque=srvr:Microsoft.Rtc.Applications.Cps:HYueIR7pGFOx9hNeY2W6kAAA;--;
Server Address Internal;vm106.domain.com.pk;--;
Server Address External;im.domain.com.pk;--;
Server SIP URI;malikdomain.com.pk;--;
Exum Enabled;TRUE;--;
Controlled Phones;TRUE;--;
GAL or Server Based Search;GAL search;--;
PC to PC AV Encryption;AV Encryption Enforced;--;
Telephony Mode;Telephony Mode Disabled;--;
Line Configured From;Auto Line Configuration;--;
Configuration Mode;Auto Configuration;--;
EWS Internal URL;
EWS External URL;
SharePoint Search Center URL;;--;
Skill Search URL;;--;
Connected Lync Server;sip.domain.com.pk;--;
Local Log Folder;D:\Users\Administrator\AppData\Local\Microsoft\Office\15.0\Lync\Tracing;--;
Inside User Status;FALSE;--;
Contact List Provider;Lync Server;--;
Pairing State;Lync cannot connect to your desk phone because the USB cable is not plugged in. Make sure that you connect the cable.;Enabled;
UCS Connectivity State;Exchange connection Down;--;
MAPI Information;UCMAPI is connected to Outlook, but one or more folders are not updating.;MAPI unavailable;
EWS Information;;EWS not deployed;
License State;Lync Basic;--;
Hanging Notification Status;;disconnect;
pChat Room Mgmt Int URL;https://VM106.domain.com.pk:443/PersistentChat/RM;--;
pChat Room Mgmt Ext URL;https://im.domain.com.pk:443/PersistentChat/RM;--;
pChat URIs;sip:GC-1-PersistentChatService-4domain.com.pk;--;
pChat Default URI;sip:GC-1-PersistentChatService-4domain.com.pk;--;
pChat Enabled?;TRUE;--;
and user connected lync and outlook from workgroup machine having subjected status.
DG URL Internal;https://VM106.domain.com.pk:443/groupexpansion/service.svc;--;
DG URL External;https://im.domain.com.pk:443/groupexpansion/service.svc;--;
Quality Metrics URI;sip:VM106.domain.com.pkdomain.com.pk;gruu;opaque=srvr:HomeServer:s34Ggo9qtFKMrBibQIzj0gAA;--;
ABS Server Internal URL;https://VM106.domain.com.pk:443/abs/handler;--;
ABS Server External URL;https://im.domain.com.pk:443/abs/handler;--;
Voice mail URI;;--;
Exum URL;;--;
MRAS Server;sip:VM122.domain.com.pkdomain.com.pk;gruu;opaque=srvr:MRAS:UzOAyE46oVSXugR2hrjPgAAA;Enabled;
GAL Status;https://VM106.domain.com.pk:443/abs/handler;--;
Focus Factory;sip:talha.malikdomain.com.pk;gruu;opaque=app:conf:focusfactory;--;
Line;;--;
Location Profile;DefaultProfile;--;
Call Park Server URI;sip:VM106.domain.com.pkdomain.com.pk;gruu;opaque=srvr:Microsoft.Rtc.Applications.Cps:HYueIR7pGFOx9hNeY2W6kAAA;--;
Server Address Internal;vm106.domain.com.pk;--;
Server Address External;im.domain.com.pk;--;
Server SIP URI;talha.malikdomain.com.pk;--;
Exum Enabled;TRUE;--;
Controlled Phones;TRUE;--;
GAL or Server Based Search;GAL search;--;
PC to PC AV Encryption;AV Encryption Enforced;--;
Telephony Mode;Telephony Mode Disabled;--;
Line Configured From;Auto Line Configuration;--;
Configuration Mode;Auto Configuration;--;
EWS Internal URL;https://email.domain.com.pk/EWS/Exchange.asmx;--;
EWS External URL;https://email.domain.com.pk/ews/exchange.asmx;--;
SharePoint Search Center URL;;--;
Skill Search URL;;--;
Connected Lync Server;sip.domain.com.pk;--;
Local Log Folder;D:\Users\Administrator\AppData\Local\Microsoft\Office\15.0\Lync\Tracing;--;
Inside User Status;FALSE;--;
Contact List Provider;Lync Server;--;
Pairing State;Lync cannot connect to your desk phone because the USB cable is not plugged in. Make sure that you connect the cable.;Enabled;
UCS Connectivity State;Exchange connection Down;--;
MAPI Information;UCMAPI is connected to Outlook, but one or more folders are not updating.;MAPI unavailable;
EWS Information;;EWS Status OK;
License State;Lync Basic;--;
Hanging Notification Status;;Connected;
pChat Room Mgmt Int URL;https://VM106.domain.com.pk:443/PersistentChat/RM;--;
pChat Room Mgmt Ext URL;https://im.domain.com.pk:443/PersistentChat/RM;--;
pChat URIs;sip:GC-1-PersistentChatService-4domain.com.pk;--;
pChat Default URI;sip:GC-1-PersistentChatService-4domain.com.pk;--;
pChat Enabled?;TRUE;--;
Facing error on all users profile as i have two SMTP address @domainX.com.pk and @domainY.com.pk and i have change default smtp but error still same.
Apart from this when i check my outlook conversion folder is up to date and updated.
Talha Faraz Malik

Hi,
If you change the SMTP account same with SIP account, please try to delete Lync user profile and restart Lync, Outlook client to test again.
If you want to use different SMTP account with Lync account, you can also try to change Lync client policy, change the parameter DisableEmailComparisionCheck to True.
More details:
http://www.lync.geek.nz/2014/04/lync-2013-exchange-integration.html
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 IM (OWA) Exchange integration - Only works internally

Hi Everyone
I have followed this tutorial which details how to integrate Lync with Exchange OWA:
http://social.technet.microsoft.com/wiki/contents/articles/13168.integrating-exchange-2013-owa-and-lync-server-2013.aspx#Acessando_o_OWA
Everything works perfectly internally, however when I browse to the external OWA website I cannot sign in with IM(inside OWA). My lync client works correctly over the internet as I can make video calls to other Lync users on my domain(application on an external
PC)
Can anyone point me in the right direction? It must be something simple as it works internally. OWA works correctly externally. I can login, send/receive emails etc. I just can't get the IM to sign in
(Edit):
Current setup:
1x Lync 2013 server which is accessible from the internet via an ARR IIS server
1x Edge server which faces the internet
1x Exchange 2013 server which is accessible from the internet via an ARR IIS server
Any help would be greatly appreciated

Hi,
Did you get any error message when integrating Lync server and OWA?
Please update to the latest version for Lync server and Exchange and test again.
Please make sure that the certificate you use on the MBX server is trusted by the Lync 2013 server and vice versa. Typically this means using certificates from a mutually trusted CA, perhaps the enterprise CA
You can troubleshooting with the help of the link below of “Troubleshooting tips for Exchange 2013 OWA IM Integration to Lync 2013”:
http://blogs.technet.com/b/jenstr/archive/2012/10/31/troubleshooting-tips-for-exchange-2013-owa-im-integration-to-lync-2013.aspx
If issue persists, you can try to use SIPStack tracing to collect reports:
http://www.microsoft.com/en-us/download/details.aspx?id=35453
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Uninstall Lync 2010 client, Install Lync 2013 using Group Policy/VB/MS Customisation Tool

Hi, I am using Group Policy/vb/Lync customization tools to deploy 2013 and remove 2010. The machines have Office 2010. The vb script is as below:
Dim objShell 'As Object
Dim objFSO 'As FileSystemObject
'-- SET OBJECTS
Set objFSO = CreateObject("Scripting.FileSystemObject")
Set objShell = CreateObject("WScript.Shell")
strComputerName = objShell.ExpandEnvironmentStrings("%COMPUTERNAME%")
Dim WshNetwork : Set WshNetwork = WScript.CreateObject("WScript.Network")
objShell.Run """\\xxxxxxxxx - Do not Remove\Lync Install 2013 2010\Lync 2013 Outlook 2010\setup.exe"""
I have amended the OCT with relevant settings, Lync 2013 installs but Lync 2010 does not uninstall. Here is how i have it set:
In the Office Customization Tool - Set-up - Add Installation and Run Programs,
In target - pointing to the Lync2010 exe file (on above share)
In Arguments - /silent /uninstall
Is this correct?
Also, i would have thought that, Remove Previous Installations, it would have an option to remove Lync2010?
Anyway..pulling my hair out here!
Hope you can help.

Hi,
Based on your description, we can refer to the following threads for help.
Slient Unninstall of Lync 2010 on client machines script required
http://social.technet.microsoft.com/Forums/lync/en-US/69e32128-4581-4be5-9a44-b5d133e1f480/slient-unninstall-of-lync-2010-on-client-machines-script-required
Scripting a Lync 2010 client Uninstall
http://social.technet.microsoft.com/Forums/en-US/a65bd0d0-daa1-4616-8725-63f349fdde86/scripting-a-lync-2010-client-uninstall?forum=lyncconferencing
For this issue is more related to Lync, in order to get better help, we can ask the question in the following TechNet dedicated Lync forum.
Lync 2010 and OCS - Lync Clients and Devices
http://social.technet.microsoft.com/Forums/lync/en-US/home?forum=ocsclients&filter=alltypes&sort=lastpostdesc
In addition, for it also involves scripts, we can also ask for help in the following scripting forum.
The Official Scripting Guys Forum
https://social.technet.microsoft.com/Forums/scriptcenter/en-US/home?forum=ITCG&filter=alltypes&sort=lastpostdesc
Hope it helps.
Best regards,
Frank Shen

Lync 2013 Logon Failing (HTTP status code 500) No valid security token

Hello there,
I'm in the process of deploying Lync 2013. I have the pool deployed and everything is at least running. I can access the control panel and provision users. However when I try to logon to the Lync Client I get a DNS error. The DNS
error appears to be misleading and is a result of the earlier auto-detection methods failing.
However using the Lync Connectivity Analyzer I get a "No valid security token." error. This doesnt matter if I use auto-detection or manual pointing the Connectivity Analyzer to the pool servers.
[3/2/2015 9:34:15 AM] [ERROR] Reason: Internal server error (HTTP status code 500)
[3/2/2015 9:34:15 AM] [ERROR] Ms-Diagnostics-Fault ErrorId: 28020, Reason: No valid security token.
[3/2/2015 9:34:15 AM] [CRITICAL] The credentials were not authorized by the server. Please verify your login credentials and try again.
[3/2/2015 9:34:15 AM] [DEBUG] System.Exception: Exception of type 'System.Exception' was thrown.
at Microsoft.LyncServer.WebServices.WebTicketManager.WTExceptions(String exText)
at Microsoft.LyncServer.WebServices.WebTicketManager.<AcquireTicketAsync>d__19.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.LyncServer.WebServices.WebTicketManager.<AcquireOpaqueTicketAsync>d__14.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
at Microsoft.LyncServer.WebServices.AutoDiscoverManager.<AuthenticationRequired>d__2a.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.LyncServer.WebServices.AutoDiscoverManager.<SendRequest>d__d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
at Microsoft.LyncServer.WebServices.AutoDiscoverManager.<TryNextUrl>d__3.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.LyncServer.WebServices.AutoDiscoverManager.<ParseResponse>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.LyncServer.WebServices.AutoDiscoverManager.<TryNextUrl>d__3.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.LyncServer.WebServices.AutoDiscoverManager.<StartDiscoveryJourney>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at LyncConnectivityAnalyzerCore.Utilities.<RetrieveUserLocation>d__3e.MoveNext()
Im a bit stumped where to go next.
Thanks.

Manually entering the server also fails and does not provide much to help "We're having trouble connecting to the server. If this continues, please contact your support team."
I found that each time I try to logon it generates a Schannel Error on the server. "A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 51.
The Windows SChannel error state is 1106."
There seems to be a lot more information on that than the previous "Internal Error" message I was trying to deal with.
https://social.technet.microsoft.com/Forums/office/en-US/41718327-203f-445f-8657-87b0a8545ead/lync-2013-client-signin-issue-with-lync-2013-server?forum=lyncprofile
Actually I just found the Lync Server Front-End is stuck "starting" so that would explain why I cannot login. However I re-issued my certificate to make sure the primary CN matched "lync.domain.tld" and it still wont start.
https://expertslab.wordpress.com/2014/04/23/lync-server-2013-front-end-service-stuck-on-starting/
I think my problem is the certificate. I have been trying to use selfSSL7 to generate the certificate for testing but it does not support creating SAN entries so I have entered all the FQDNs as CN entries.
Im going to get another method to generate the self-signed certificate for testing.

Lync internal clients have issues with external meetings

We have a pretty easy Lync setup in our company, 2 FE servers in a Enterprise pool, one Edge server (in a pool. we will add edge servers later) and a Reverse proxy (Databases on a SQL server of course). Everything seems to be working well internally. We
have not deployed Enterprise voice yet but that is coming later. Our issue is when our internal clients try to join a meeting from another company. They can join the meeting and IM but as soon as they try to start Voice, they get kicked out of the call. Internal
meetings work fine with voice and video. They can join the meeting using Lync Web App but that is not a satisfactory solution for this. The company that hosted the meeting said users from other companies can join with the lync client without issue. I am a
remote employee and I can join using audio and video from my home. I have tried tracing the issue with the lync client logs but they make little sense to me. My question is, how does the information flow from internal clients to an external meeting> Is
it through the AV service in the Edge?
We have opened the firewalls wide open as a test (closed again of course) and it does not seem to be a firewall issue. Can anyone point me in the right direction?

To both of you, thanks but the articles do not help me. We can host meetings in our Lync 2013 organization without issue and it seems that others from outside can join with either Lync client or LWA. Our remote users connect via Lync client without a VPN
and have no issues with IM, Audio, video or sharing. The issue is connecting to another companies Lync meeting from inside our network. You can connect but as soon as you try to enable audio, you get kicked out. I have seen another post that describes the
issue but there is no solution there either. As I said in the original post, we ran a test where we temporarily opened both the internal and external firewalls wide open for the Edge and Reverse Proxy servers and it had no effect whatsoever so I conclude it
probably is not a firewall issue. Since Edwin verified what I believed in that the communication from the internal clients does go through our companies Edge server when joining a meeting with another company, it leads me to believe that this is
a setup issue with the Edge server but I have followed the setup documents and nothing seems out of place. Our edge server is a virtual server. I am wondering if this could be related to it or maybe this is just the way things are. Can anyone
tell me that their internal users can join a meeting hosted by another company? We have open federation setup at this time and since the company that hosted the meeting claims to have had users from other companies in meetings without issue, I assume their
SRV records work.

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