Lync A/V not working via Edge except for Federation

I have an interesting problem.
Internal users can do audio/video/screen sharing just fine from the internal network.
I can do A/V and screen sharing with my federated contacts just fine from my internal network.
When I use Lync on an external network (from home, public wifi, or even 4G), I can see presence, IM back and forth with no issues, but I can not do Audio/Video or screen sharing. I can do the whiteboard/Q&A/etc. It connects the call but I don't see or
hear the other internal participant, and then it disconnects after exactly 10 seconds.
The 2013 Lync Mobile app has the same issue - I can IM, but cant use audio or video.
Does anyone know where I should start? I currently have a mixed topology with Lync 2010 and 2013 front-end servers, and a Single consolidated 2010 Edge server, with 3 external IP's addresses NAT'd to 3 public addresses. I remember that this used to work,
but since it is not a heavily used feature, I don't know when it stopped working. It may have stopped when I installed the 2013 FE servers but i'm not positive.

You can verify my earlier statement by looking at your ICE candidate list when your AV fails...
Look in snooper at the log, and search for 'candidate'... you should see a list of at least 6 entries similar to this:
a=candidate:1 1 UDP 2140706431 192.168.1.101 39052 typ host
a=candidate:1 2 UDP 2140705918 192.168.1.101 39053 typ host
a=candidate:2 1 TCP-PASS 6656159 x.x.x.x 56276 typ relay raddr 192.168.1.101 rport 39041
a=candidate:2 2 TCP-PASS 6656158 x.x.x.x 56276 typ relay raddr 192.168.1.101 rport 39041
a=candidate:3 1 UDP 16648713 x.x.x.x 55824 typ relay raddr 192.168.1.101 rport 39050
a=candidate:3 2 UDP 16648712 x.x.x.x 52421 typ relay raddr 192.168.1.101 rport 39051
a=candidate:4 1 TCP-ACT 7086863 x.x.x.x 56276 typ relay raddr 192.168.1.101 rport 39041
a=candidate:4 2 TCP-ACT 7086350 x.x.x.x 56276 typ relay raddr 192.168.1.101 rport 39041
a=candidate:5 1 TCP-ACT 1664797951 y.y.y.y 39041 typ srflx raddr 192.168.1.101 rport 39041
a=candidate:5 2 TCP-ACT 1664797438 y.y.y.y 39041 typ srflx raddr 192.168.1.101 rport 39041
missing typ relay or typ srflx raddr means you're not successfully talking to your edge, and getting ports allocated, which is my suspicion. The best troubleshooting step from there is a network capture to verify whether you are getting responses
to your TURN requests. I can't comment on the connectivity test website, as I haven't used it, but I have spent a lot of time troubleshooting edge issues in multiple environments...
Jon McClary
Using the lync logging tool, which components should I log to get this output?

Similar Messages

Multi-Row insert/update/delete not working via db-link

App. Version: 2.0.0.00.49
DB: Oracle 9i, not sure about the build
Problem: Multirow Update/Insert/Delete doesn't work via db-link.
Error received: ....ORA-1460: unimplemented or unreasonable conversion requested....
Where: Tabular Form generated via Wizard
Side note: It's working properly when local table(s) is/are used, it's not working via db-link or view.
I've encountered this error with single update/insert/delete operations before, but was able to fix it via using temp-variables (v_xyz := :Px_xyz; as the proposed v('Px_xyz') was really slow with my scripts)...but with the automated DML-action I don't see a way to edit it accordingly.
Workaround found:
1a) Use local* collection on HTML-DB-Server, then write single row updates/deletes/inserts to the remote DB via DB-Link
1b) Use local* table on HTML-DB-Server, then write single row updates/deletes/inserts to the remote DB via DB-Link
* Local = on the same server that HTML-DB is running on...
So,...to my questions:
1. Can someone confirm that this is a "known feature" (aka bug)?
2. Can someone tell me if this "known feature" has been eliminated in the newer version of HTML-DB/APEX (> 2.0.0.00.49)?
Thanks.
Ingo

Hi,
Do you have a small test case program that demonstrates this? A JDeveloper project showing what exactly is the problem when trying to use the BDB SQL JDBC driver to insert data into the BDB SQL database? What do you mean by "not working", do you get any errors, you do not get errors but you do not see the data in the database etc?
What are the versions of Java, JDeveloper, ADF and BDB SQL you are using, and on what OS?
Regards,
Andrei

I am having issues today with my Adobe Lightroom 5.6 today that was working fine yesterday except for te files from one of my cameras showed up on import but wouldn't download, today I'm getting the message "Lightroom cannot start because it cannot create

I am having issues today with my Adobe Lightroom 5.6 today that was working fine yesterday except for te files from one of my cameras showed up on import but wouldn't download, today I'm getting the message "Lightroom cannot start because it cannot create files in the temporary file location /var/folders/jv/2bct456j0yg4ys681fxk9zq00000gn/T " don't know what has happended in 24 hrs except I did check my permissions on my main directory to ensure that I had extended permissions to all the folders contained within my main drive on my IMac running OSX 10.10

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

In Firefox 4.0 with a Server with a self signed certificate using IPv6 I can not add a "Security Exception" for this certificate.

In Firefox 4.0 I have a server ... it contains a self signed certificate. Using IPv6 I can not add a "Security Exception" for this certificate.
1. I log onto the server (using IPv6). I get the "Untrusted connection page" saying "This connection is Untrusted"
2. I click on "Add Exception.." under the "I understand the Risks" section.
3. The "Add Security Exception" dialog comes up. soon after the dialog comes up I get an additional "Alert" dialog saying
An exception occured during connection to xxxxxxxxx.
Peer's certificate issuer has been marked as not trusted by the User.
(Error code sec_error_untrusted_issuer).
Please note that this works in Firefox 3.6.16 (in IPv4 and IPv6). It also works in Firefox 4.0 in IPv4 only IPv6 has an issue. What's wrong?

Exactly the same problem, except I'm using FF v6 for Windows, not FF v4 as for the lead post. This is for a self-cert which IS trusted, although the error message says it isn't.

I am using iphone 4s and just updated ios6 but my apple map is not working please help me for the same

Dear all,
as i am using i phone 4s in INDIA, today itself i updated my phone to operating system ios6, but my map of phone is not working , so please help for same.Its says "direction could not be found ", when i select the starting point and end point, go to start.
With Regards
Anurag

Friend,
refer to following discussion on the same
Apple maps very disappointing

HT201406 my ipad touch screen is not working please give solution for it.

my ipad touch screen is not working please give solution for it.
i have connected ipad to itunes and done it restore seetings then also my touch is not working but
when i connected ipad to i tunes inside functions are working properly but touch screen is not working what can i do

If you have a screen protector on the iPad's screen, try removing it. If you don't or that doesn't help, and restoring the iPad to factory settings has not corrected the problem, then the iPad probably has a hardware problem and will need to be taken or sent to Apple for replacement.
Regards.

Hi, I have iPad 2, when I buy it it has old iOS. Then I update it now it has 5.1.1 iOS and modern firmware 4.12.01. After update my wifi is not working. Only searching for wifi. 3G working well. But wifi olso worked with old iOS. So what can do ? Pls

Hi, I have iPad 2, when I buy it it has old iOS. Then I update it now it has 5.1.1 iOS and modern firmware 4.12.01. After update my wifi is not working. Only searching for wifi. 3G working well. But wifi olso worked with old iOS. So what can do ? Pls

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I updated to Yosemite, now my laptop keyboard does not work in MS Word for Mac. Help!

I updated to Yosemite, now my laptop keyboard does not work in MS Word for Mac. Help! Any suggestions for fixing this?

Did you ever get a solution to your problem? Because I am having the same problem. I was actually in the middle of using Word when the keyboard stopped working. But it works in other apps, including in Excel.
Thing is that my laptop just got back from Apple for repairs and they replaced everything but the display - including the hard drive.
So not only do I have plenty of hard drive space, but it should be virus and error free otherwise.
I have only installed a few programs and redownloaded some of my files from places like Dropbox, but otherwise is essentially a new system.
Oh - and it came with Yosemite, so I did not upgrade to Yosemite and still Word doesn't work.
I've always had trouble getting Word to play nice with my Mac but that was also with the old, full hard drive.
This is a fresh install. And since I lost all my files, I only had like 1 old file I have downloaded from email and accessed and was in the process of
creating a new file when it crashed. I got no error, the keyboard just stopped working (to type). I also cannot even get Word > Preferences to even open,
so it is completely unresponsive.
I did a Google search and under the Microsoft communities two suggestions to that person were that there may be multiple copies installed -
I have only the one - and that one is in the wrong place - again, I only have the one and it installed to the Hard drive (visible in Launchpad / Apps).
Another suggestion was that there was some problem with the updates. I ran updates and they installed fine. That helper suggested that the user
may have had different updates that worked for the other Office apps (Excel, PPT etc.) but not Word and that was at least part, if not all of his problem,
but all my Office apps show the same update version 12.3.6, so that cannot be the issue with me.
I've not yet tried uninstalling and reinstalling, but as I got no errors on the original install or updates, I'm not sure if that would fix it.
I've found that Mac just doesn't play nice with some programs at all.
And even though I have a factory installed version of Yosemite on a new, fresh hard drive, even when I booted up, my iPhoto app (which is empty) crashed. I am not sure if my iPhone or iPad was charging at the time, but I don't think so. iPhoto that I still have not even used has crashed several more times since, most notably when plugging in my iPhone / iPad to charge, namely when I declined to upload photos (by default) to DropBox. That may not be related at all, but thus far seems the only other problem I have encountered until this Word problem.
I'm on a MacBook Pro, Sept. 2009, running OS X Yosemite 10.10.1 factory installed from Apple repairs running Office: 2008 for Mac (Home and Student edition).
Please advise if you found a resolution and what it was.
Thanks

I am using iPad1. Running v4.3 and when connecting to wifi iPad keyboard does not work. Keyboard works for everything else including typing this question out. Why would it not work when typingin password for wifi connection?

I am using iPad1. Running v4.3 and when connecting to wifi iPad keyboard does not work. Keyboard works for everything else including typing this question out. Why would it not work when typingin password for wifi connection?

Kowhai wrote:
Lots of WIFI needs a username and password to get access. I guess you're lucky and yours is set up unsecured.
Normal secured WiFi requires only a password to get access. The password is used to encrypt traffic between your device and the WiFi access point. If whatever you are using requires a username as well then it is not simply normal secured WiFi. It might be a subscription WiFi service like GOGO, ATT, etc., or a service with authentication, i.e., college campus, etc. To help you out we need to know what you are using and what connection dialog you are being presented with. You don't have exactly the same problem as the original poster. He is having a problem entering a password into the password dialog that iOS presents when one tries to connect to a normal secured WiFi network. Could you clarify exactly which WiFi service you are using.

The giant seach bar in the center of the home page does not work, what is this for? also under it is a bar with no title?

there is a search bar in the middle of the home page, I tried using it and it does not work. what is this for?

Battery does not appear to charge
Important: iPod touch cannot be charged with a FireWire-based power source.
Verify that the power source being used is working properly.
If connecting to a computer's USB port, verify it is a high-powered USB 2.0 port. Note: The USB ports on most keyboards don't provide enough power, so if you're connecting iPod touch to a keyboard, make sure it has a high-powered USB 2.0 port.
Verify the computer is turned on and not in sleep or standby mode. If iPod touch is connected to a computer that's not turned on or is in sleep or standby mode, the iPod touch battery may drain.
Try another USB port.
Try charging from a USB charger if available.
If that does not help, try another USB cable if available.
Learn more about charging the battery.
The Home button isn't working
Put the iPod Touch to sleep.
Wait a couple of seconds.
Press the Home button.
iPod Touch should wake up.
If iPod Touch does not wake up, then iPod Touch should be serviced.
Resources for Service
http://support.apple.com/kb/he57
https://selfsolve.apple.com

MySite – My Content Page is not working and giving error for existing customers

We are using SharePoint 2010 and recently moved to SharePoint 2013. Central Admin run under SP 2013 and Content Db Front End run under SP 2010.
After migration the MySite – My Content Page is not working and giving error for existing customers (http://mysite.ss.com/_layouts/MySite.aspx?Error=4705).
New users (after migration) are able access the My Content and adding documents but old users can’t.
Can anyone help me on the above?

I think you might be using non claims web app in 2010, if that is the case, you 'd need to convert your existing users to claims users for which you can refer to http://technet.microsoft.com/en-us/library/gg251985(v=office.15).aspx
to check if your exisiting users are claims or classic users , try
get-spuser -web http://mysite.ss.com -limit all
check in the output if you see the claims GUID in form of user names like i:0#.w|domain\username, if yes, they claims users if you just see Domain\username, you want those users to be converted to calims.
i'd need more details to be specific about my answer but aforementioned scenario is most common of all, hope this helps,
Thanks, Noddy

I have created an apple id but it will not work on my pc for icloud.How do I sign into icloud?

I have an apple id but that id will not work on my pc for icloud..How do I get an icloud id?

To enable iCloud on your Windows PC,
first set up iCloud on your other (Apple) devices,
then install the iCloud Control Panel for Windows...
From Here > http://www.apple.com/icloud/setup/pc.html

Mac Lync 2011 and Lync 2013 - Autodiscovery not working

We're currently setting up a Lync 2013 topology including Front End Pool and Edge Server. I've been told that the Lync 2011 client should work with lyncdiscover and lyncdiscoverinternal as it does for IOS and Windows.
However looking at the logs being generated by the Lync 2011 client this doesn't seem to be the case. I'm seeing
sipinternal, sip, sipexternal when Lync 2011 is set to AutoConfigure. I do not have any of these configured.
If I manually specify lyncdiscover and lyncdiscoverinternal the logs show it's starting to find the Front End Servers, but still errors.
What am I doing wrong?

Hi,
Please add the following SRV records in internal DNS Server:
_sipinternaltls._tcp.sipdomain.com
_sipinternal._tcp.sipdomain.com
_sip._tls.sipdmain.com
Then flush the DNS cache on the local Mac computer, then test the issue again.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Local Printer not working via Remote Link

I have a problem with my remote desktop printing to my local printer. I connect via RD on Windows 7 Home to Windows 7 Pro. I have installed an HP Laserjet Pro CM1415fn printer. All prints fine locally. Also everything printed fine
but have had to have a recent update to my Remote PC that I log into. So the printer had to be reinstalled.
All worked ok for about 6 print jobs then stopped working. Nothing has changed. I have changed the settings on the printer as it seemed to be when the printer went into 'Sleep' mode. I have tried restarting the Printer Spooler in Services
and rebooting the remote PC but no joy.
Any ideas please.

Hi,
You mean after the reinstallation, the local printer worked for a while and then stopped working with nothing changed?
Take a try with the printer troubleshooter:
Open the Printer troubleshooter
Also see if the below thread could help:
Local Printing with
Remote Desktop not working: Windows 7 Pro 32-bit & MS Server 2003
Best regards
Michael Shao
TechNet Community Support

Sony Bravia R56C - PS3 not working via HDMI MHL

Hello All, I have purchased Sony Bravia R56C and PS3 last week. This Sony Bravia television has two HDMI inputs. One at the back called HDMI/ARC and the one at the side called HDMI/MHL. PS3 works with the back one i.e., ARC. But it does not work with the side one i.e., MHL.
I am completely clueless. I went to show room and
1. We have hooked up my PS3 against another Sony Bravia TV of the same model via the HDMI/MHLport. It did not work.
2. We have hooked up my PS3 against Sony Bravia R482B [ a different model ] via the HDMI/MHL port and it worked fine.
The MHL port works with my laptop. But not with PS3. I have no idea what to do currently. If you have any inputs, please do share with me here.
I guess we all could assume that this is a problem/bug with the TV and I also have the TV software up to date. I have to say that I am utterly disappointed. If anyone else is purchasing this TV, please make a note of this problem. This is not funny to end up with.

Hello pawanwalker17,
We have not heard from you for a while. If you are still encountering the issue, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Thanks!

Lync A/V not working via Edge except for Federation

Similar Messages

Maybe you are looking for