M177fw wireless not working for scanner only-have same printer in second location

I have this exact same MFP laserjet in another location that works perfectly over the wifi network.  I just purchased the same printer for a second physical location and installed it.  I gave the new printer a different name when I installed the device.  Printing over wifi works perfectly from two laptops.  The copy function works perfectly.  I cannot get the scanner to work at the new location from either laptop.
When I installed the software on one of the laptops, I got a message that the driver was already present and suggested I use the existing version already installed.   So I used the already installed software.  For this laptop, I have a shortcut from the start menu called HP Scan.  At the original location, this works fine over wifi.  For the new printer at the new location, when I start HP Scan from either the HP folder or the shortcut, I get a box titled "Scanner Unreachable.  Scanner communication cannot be established..."  and suggests updating the IP address.  I looked at the printer configuration and the ip address is correct.  
I reset the printer to the factory settings, rebooted the modem and configured the printer again, hoping that the correct IP address would populate correctly, but I have the same problem.  So my questions are:
-Is it likely that the IP address is the problem for the scanner and how do I fix it?
-If it is the IP address, what can I do to not have to manually change it each time I go to a different location?
-If not, what is the likely problem?  What can I do to fix it?

Hi,
As you mention "When I installed the software on one of the laptops, I got a message that the driver was already present and suggested I use the existing version already installed.", such a message is common for adding a printer from the Windows Add a Printer wizard, may you added it by clicking add printer under Devices and Printers?
If so, that may explain the issue as the printer should be added via the HP Software for the HP Scan to operate.
Be sure to remove the newly added device first by right clicking it and selecting Remove Device, then reboot your PC.
From the Start menu select HP and open the printer folder. then select Reconfigure your HP device.
Follow the steps on screen to add the printer on your current location and check if that may help,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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