M30-304 blue scree shutdown and associted issues

I have a toshiba m30-304 and until recently worked fine it will not stay connected to the wireless network and now blue screens before shutting down. On restart everything is ok even down to being connected to the wireless network .
I have recovered and installed new drivers and bios but the fault is still apparent . error message for microsoft reads
bc code:1000000a bcp1:6883ffd2.bcp2:00000002.bcp3: 00000001.bcp4:805140E4 OSver5_1_2600 SP:2_0 product 768_1
also lists (1)C:\docume~1\alank1~1\locals~1 \temp\wer1773diroo\mini011606~01dmp
(2)c:\docume~1\alank1~1\locals~1\temp\wer1773dir00 \sysdata xm1
Please can anybody decipher??? Or advise no blue screen code it shuts down to quick.
many thanks

Hi
If someone wrote until now it is not easy to say why the problem occurs. Who knows what did you done last time with the unit?
Did you try to roll back the operating system to earlier time?
What you mean with recovered? Did you preinstall the unit using Toshiba recovery media? If you think that this is caused by WLAN card remove it from device manager and restart the unit.
I have found many different forums with similar theme but I have no found any concrete solution.

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Message was edited by: ihans

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Message was edited by: ihans

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I am continuing to investigate a problem where my MDD crashes - (and maybe it's called a hang?). The program I'm working with stops functioning and I end up with a spinning beachball that cannot be force quit - making powering down with the power button the only option. This crash also seems to happen if more than a few windows are open - it just seems arbitrary, and happens often enough that I can't pinpoint a problem. I should say that I have two other MDDs that work fine. This one I bought 2nd hand because all it needed was a PSU, which I replaced. I also added a new startup drive (installing OS 10.4.11) and 2 two-TB SATA drives with a Firmtek/Seritek 1S2 controller card.
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Thanks!
G5 Powermac dual 2.5G 4G ram 160G and 300G hds
BDAqua
Posts: 53,635
Registered: May 14, 2006
Re: defective DNS relay?
Posted: Feb 17, 2009 2:44 PM in response to: estabroo
Hi estabroo,
Quit any Browser or Internet APP like Mail, etc.
Then in Network>TCP/IP>DNS Servers:, for that Interface, paste these 3 numbers in...
208.67.222.222
208.67.220.220
127.0.0.1
Use Terminal & Terminal command to Flush DNS Cache Tiger to 10.5.1...
lookupd -flushcache
ENTER
Reboot.
Anyway, that's an excerpt from what I found. The writer said it seemed to make the sys. profiler msg. go away...but in my case, the computer stops responding.
I have also tried different mice in different USB ports - same problem

I wanted to know if that was something to try...
I'd try it...
Terminal commands to Flush DNS Cache Tiger to 10.5.1...
lookupd -flushcache
Leopard 10.5.2 or greater...
dscacheutil -flushcache
Can it be a hardware issue?
Easily.
or is there anything else I could try?
Did we see if it shuts down when running in Safe Mode? Safe Boot from the HD, (holding Shift key down at bootup).
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http://www.versiontracker.com/dyn/moreinfo/macosx/19596
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applejack AUTO
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Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Trash old Log files.
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Hi Mark05,
Please let me know if you need assistance. You might want to look at this document on reducing heat.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01657439
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Mac Pro crashing on shutdown (and some other things)

The following behavior began about 4 or 5 days ago...
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Disk Utility: Verified Disk, Repaired Disk - this found errors, and suggested reformat/reinstall
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I have Time Machine backups on an external 1 TB FW drive.
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Additional data points...
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When the installer does a system restore, does it do any integrity checking on the target drive, or does it just blindly lay down bits?
Does this "freeze on shutdown" (and related behaviors) sound familiar?
Any tips/suggestions to fix this?
Thanks in advance.

More info and a question...
Did another full restore (from a Time machine backup on an external drive) last night - picked a backup from from 10 days ago, long before things became problematic. Still having the same issues.
So, I'm thinking the next thing to try is a low-level reformat of the internal drive(s) and then restore again. I have a couple questions about the finer points of that...
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The contents of the target drive are going to get wiped and overwritten anyway. Do I have anything to lose/to risk by reformatting FIRST (using Disk Utility), then booting off the install DVD and restoring then?
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Back up the data I want off the secondary partition to an external drive
Boot off the Snow Leopard install DVD
Run Disk Utility and reformat (fully erase) the internall 1 TB drive
Partition that 1 TB internal drive to (more or less) the two previous (about) 750 GB + 250 GB partitions
Restore a recent Time Machine backup (from an external FW drive) to partition #1
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This question was solved.
View Solution.

Same issue here

15" i7 Macbook Pro from early 2011.takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get

Hello All,
I have a 15" i7 Macbook Pro from early 2011. The past few weeks, it has been getting increasingly difficult to get on my computer. It takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get to the dark gray log-in screen. Even when I finally get logged in to start working, thinking it would be okay now, it shuts down randomly.
I've ruled out the possibility of a software problem because I've just done a clean re-install of Mac OS X Mavericks on my computer just yesterday.
I did upgrade the RAM recently, about a month and a half ago, from 4GB to 16GB, I went to the apple store four days after that upgrade to have them do a hardware test, and clean the inside of my laptop, which helped with previous heat issues. When they did the hardware test, the hardware was all registered as fine from their system.
I've tried resetting the SMC, PRAM, and doing the internet recovery hardware test, but to no avail. I thought I could at least find out what parts needed to be replaced from the hardware test but it seems that when the hardware test is almost finished, the computer just shuts down, So I am unable to see the results.
My computer is also having battery issues, under battery condition, it says "replace now," parts have been ordered, waiting for arrival. But if the battery health is low, it should still boot up fine, it would just hold a significantly less charge.
Could this be a hard drive issue?
Has anyone had similar symptoms and how was it resolved?
Does anyone know what I can do to alleviate this issue?
I haven't had time to take it to Apple because I'm currently taking a 21 credit semester academically. I'm an art and design student so my computer is basically the bane of my existence. Help! Any constructive advice is welcomed!
Thank you so much for your input!
-Christina C.

Problem description:
The Hard Disk is failing.
EtreCheck version: 2.0.11 (98)
Report generated November 4, 2014 at 7:59:28 AM EST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:3:43
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
HDV4 (disk0s2) / [Startup]: 749.30 GB (712.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.avast.userinit.plist Support
Launch Daemons: ℹ️
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[invalid?] com.perion.searchprotectd.plist Support
User Launch Agents: ℹ️
[invalid?] com.avast.home.userinit.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.jdibackup.ZipCloud.autostart.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
AdobePDFViewer: Version: 10.1.1 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Default Browser: Version: 537 - SDK 10.9
User Internet Plug-ins: ℹ️
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
Avast Online Security
Trovi Search for Safari
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      16% mds
      7% WindowServer
      1% loginwindow
      1% fontd
      1% com.avast.daemon
Top Processes by Memory: ℹ️
120 MB com.avast.daemon
86 MB Google Chrome
52 MB Finder
52 MB WindowServer
41 MB Google Chrome Helper
Virtual Memory Information: ℹ️
13.45 GB Free RAM
1.34 GB Active RAM
944 MB Inactive RAM
1.43 GB Wired RAM
1.11 GB Page-ins
0 B Page-outs

Failed Hardware Scan and other issues E440

Hi all,
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Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
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After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
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I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
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They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
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Part Description                                           Symptom
IMAGE                                                             Replaced due to engineering change
System board                                                 Network card error
Hard disk drive                                                Network card error
ECA-WIRELESS                                            <no symptom listed>
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Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

Satellite A300D-15B - Switched off and charging issue

Hi
I have a Satellite A300D-15B, running Windows 7 32bit, which bought quite recently used. I have encountered a couple of problems which I hope someone can help me with!
Firstly, the day I got the machine, it switched suddenly, but turned back on immediately and seemed to be ok. Afterwards, 3 weeks later (saturday 2nd July) I was installing some software when I got a virus warning from AGV, within a few moments the machine again turned off suddenly. Unfortuanetly this time it would not turn back on and the charge/AC supply lights would not come on. After doing some research I found that disconnecting the BIOS battery and dissipating the power enabled me to turn the machine on. Is there any known issues which could be causing this?
Secondly, once I had got the laptop to turn on after the sudden shutdown on staurday, I have found the charger still wont register as being plugged in unless i use the folling procedure.
1) diconnect the mains fuse cable from the transformer block
2) remove the battery
3) plug in the DC jack
4) reconnect the mains cable to the transformer which causes the mains light on the laptop to turn on.
5) reconnect the battery
The laptop then charges normally, I am using it to write this post.
I have to use this process everytime the machine is unplugged from the the mains or charger, which is irritating and also a worry that there could be big problems on the horizon.
Any help would be hugely appreciated.
cheers
John

Hi
I upgraded it to 7, the first time it shut down was the first time it was switched on after the recovery disc had been used. Could that be an out of date driver on original settings? Then upgrading to 7 giving similar problems?
I upgraded to 7 not a fresh install, which I never usually do.
The charger is a genuine unit not a 3rd party, I won't use them as I've had issues in the past. I'm just concerned it's a mainboard problem given the shutdown and subsequent strange charging behaviour. Do these have EEPROM's in the chargers and maybe clearing the CMOS has caused a recognition problem?
Cheers
J

IQ826t Restart and Heating Issue

One thing I definitely do not like the HP's support especially when they will not allow us to buy a 7 Upgrade from Vista nor will they support something (even when I find their glitches and they admit after telling me it was just the OS).. On Repair work, I had to ship it out and this will be my 2-3 time to do repair on this PC in the past 3 years (and I have to wait a week for the repair to be done...)
Besides that, IQ826t, Win 7 Ultimate SP1
All Drivers are up to date with HP website (utilizing Win 7 64 bit drivers and Firmware is up to date). AVG update/scan (no issue - confirmed even rootkit).. Malwarebyte - Scan and no issue
Disk Cleanup, Disk Defragmentation done on a monthly and quarterly schedule
Biggest Issue:
I am getting a crash with Win 7 0x124 Stop Error Message (happens periodically and even after a reboot)
Never had this issue until May and the upgrade to Win 7 was done last year with SP1 update done on March (so it is not an issue with the OS as HP support personnel seems to think... I proved them the issue with Windows Update History, The Bluescreen error code on my error code reader).. This machine under warranty and I had issues with it constant (even in Vista)
They state that it is the OS.. Again, if that was the case, I would think it would happen right away like my Toshiba on SP1 upgrade... That was not the case in the matter. I have a firmware reset (default settings) and the issue persist..
The Error Code relates always HAL.dll or ntoskrnl.exe
One if hardware compatiblity and the other is an OS kernel exe file.. And this usually checking knowledge base relates to hardware failing due to 1) Compatibility (which HP website confirms is not the case) 2) OS corruption (which is not the case checking on safe mode and this happening STILL 3) Heat Issue (which I believe is the issue and was been documented on the Internet
What I am noticing is the unit is extremely HOT (vent is almost burning when it has been off and just turned on).. I wonder if the hardware pieces are literally melting to destruction since I can't just open it up (they state it will void my warranty)
The Symptoms before the Crash (happens any time.. Even right after a power up)
If you are playing audio or video, you will start to hear jitters and sound seems to echo itself .. Video would start to lag and become choppy.. Systems start to slow down and things seem to run very slow.. I have seen the power light on the PC start on but the touchscreen just go black (will not restart sometimes)..
Minor Issues (but could be related)
1) When running PC Hardware Diagnostic, they will come up with an error code in the past and that was warranted for a motherboard replacement (of course, they ship the box to the wrong location and I was in the middle of my wedding so I get to it now).. It was pertaining to PCI Express Status ICH9 PCI Express Root Port where it will generate an error code... Now, running the diagnostic... I will not get any error but PCI Express Root Port 3 & 5 do not show up on the diagnostic... Wouldn't that obvious show something that is a problem when there are 6 ports (which on the previous diagnostic that I can't grab past logs shows that). That is not warranted for a warranty work? Just a note, I got the fail test code (which was intermittent but keep happening and the tech support would not look at previous case.. Port 4 failed and a fatal device code)
2) Blu-Ray player will not run and their answer is that it is your Blu-Ray until they realize that I ran it on 3 different Blu-Ray player standalone, different Blu-Ray, and confirm DVD will work.. They still think it is a software issue until they can't deny my point when it will not read the Blu-Ray no matter what (they took control and confirmed it).. They believe the HP SmartDVD software was failing because of Win 7 and not Vista (even when I downgrade and confirm it works, I stated the software is the issue... Lone and behold, 2 months later they had an update that they refuse to admit I was RIGHT on the matter and done 15 hours of troubleshooting that they were wrong about)
3) Wireless Keyboard and Mouse lost connectivity even if the battery is not low... Just stop typing or omit letters.. This is considering the keyboard is literally in front of the touchscreen
4) Touchscreen is sensitive when it wants to be but won't in other... Constant issues there
This is why I have so much issue with support.. They seem to show that they will do anything to deny the issue.. Heck, I am a computer technian calling on the issue.. It ain't like I didn't troubleshoot on the matter... But they think we are all morons and when I prove them wrong, they will use any excuse to honor warranty... That is why it is amazing..

Look in your Settings > App Manager.
Tap Device Monitor.
Tap the Battery tab.
At the upper right, tap "Since Last Charge" to change to "Last 48 Hours".
What apps or processes are consuming the most battery power?
ALSO, in setting up your new Z30, are you syncing many contacts or calendar data from a connected email account?
Social accounts such as Facebook or Twitter?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

System Shutdown and User Logout Freeze

Recently my Powerbook 15" G4 (FW800) compute running 10.5.7 has been having issues with both shutting down and switching to a different user from the Finder Apple menu.
You can select "Shutdown" from the Apple Menu and the system appears to close all programs properly including the Finder but my desktop image still appears on the screen and I have to hold down the Power button for about 5-10 seconds to force the computer to turn off.
In addition, if I try to log out of the current user using the Apple menu to try to switch to my other one the system again appears to "hang" with just the desktop image on the screen.
Initially when either of these attempts are being done you can hear disk drive activity but the desktop image stays on the screen even after leaving the computer alone for 10 minutes or more.
I've tried resetting the Parameter Ram at startup and even went as far as trying to reset the PMU by holding down the Open Apple-Control-Shift & Power Button (Apple says to hold down Shift-Control-Option-Power though) and I thought that had fixed the issue but after another reboot the computer is back to just sitting there with the desktop picture on the screen after shutting down.
I've run the computer in "Verbose Mode" and when the computer properly shuts down you can see the desktop photo go away and the verbose mode come up on the screen for a moment before the computer completely shuts down. But recently, after selecting shutdown on the screen, the computer never makes it to the verbose screen meaning "something" is causing it to hang after it closes all the processes but before it gets a chance to get to the verbose screen and close up shop.
Does anyone know of a preference file I can delete or something else I can try to get this computer happy again? Other than the above listed problem the computer works completely fine.
Any suggestions or other people that have had similar experiences are appreciated, thanks!
Mike

Friend, I feel for you. I have the same problem on two PPC machines. I have watched posts about this problem for about a year now, and I have yet to see anyone come close to a fix.
I'm going to tell you how we keep it from happening 97% of the time (on both our machines). It's really weird, but it works. When we're going to shut down, we open a few folders and let the machine calculate the sizes of the items inside. We use the Applications folder and the Utilities folder for this. Once the machine has shown the sizes of the items in the window, we close the window. Then, from the Apple Menu, we choose Shut Down (or Restart, if that's what we're doing). The dialogue window appears, asking to confirm that is what we want to do. Now, WAIT as it counts down. Click "OK" when the countdown hits 55 seconds remaining. I know it sounds goofy, but believe me, it works. If we do not follow this routine, the shutdown or restart will fail and we have to force quit the machine.
Now, we've been doing this for a long time - probably about a year. Since we started having to follow this silliness, we have installed a second hard drive in the desktop machine and also now use a portable FW HD with my laptop. On the laptop, I always eject the external HD before shutdown or restart. On the desktop machine, we simply open at least one big folder (usually Applications on a clone backup partition, and on the other partition just some big folder), let it calculate the sizes of the enclosed items, then close those folders. Following these actions, we use the previously described procedure.
Try it and let me know here if it works for you.
I know it sounds totally insane, but it works. It's a pain to do it every time, but it beats a forced shutdown and the chance of data corruption. I've given up on a solution; we'll probably replace these machines before there's a fix - judging from the lack of success other have with this problem.

C309g (CD055A) no black and other issues..

Hey all.. Not sure which thing to post about first, so in random order, here goes....
I bought a used printer listed above in the subject.. It needed a new power supply, and ink, but seemed to be great. I purchased the regular size cartridges except the black which they had in XL size. I printed a total of 3 test pages (set up on three computers), I printed one 8x11 photo via bluetooth from my phone, and my wife printed 2 8x11 photo's from her PC. All 3 8x11's were on regular paper. Oh, and we printed one of the dots built-in pages.. So if you're counting (and I KNOW I am), that is a total of 7 pages. Additionally there may have been one demo page (possibly a total of 8 pages, then!), can't remember if I did that demo page on the previous owners ink or if I did one on the new ink I bought (previous ink was old/empty). Oh, and technically there was an alignment page, so final total 9 pages. After those nine pages, my magenta and yellow ink were both down to around 65-75 percent. It sat a week without use (literally, 7 days). Today I went to print some regular text (black only) and it shot out at me blank pages. I tried a few more times, and nothing but blank pages. Tired of running back and forth, I printed a built-in "school paper" page or wide ruled paper (heh, how cool in a pinch is THAT feature!). It printed perfectly - Course it's blue and magenta, no black..
So it's been awhile since I used inkjet, but I quickly rememberd the handy utility to clear/clean printheads. Ran that. It failed, assumedly for missing black (it had the gray'ish photo black, but not 'black' anywhere on the sheet. After the cleaning failed, I removed the black, and all the colors. Seems to be black in there (as should be!) I dabbed the bottom with a paper towel gently, it turned black... So I put it in, and it whirred away doing it's thing to re-align, and then it told me the shocking news that my printer was low on ink, and showed all levels to be well, I suppose about 10-15 percent remaining (think SMALL skinny lines). Now I know this is an estimate, but I'm concerned from the get-go that after only 9 pages it was down to 65%!!
Before I found the forums, I found a site that recommended removing the ink cartridges, and removing the print head itself and soaking the bottom portion (up to the wire meshes, slightly covering them, but not the entire thing) for awhile in IPA (isopropal alcohol) and then dipping them in fresh a fresh batch to 'rinse' then gently hitting them with compressed air via air compressor (or canned air, I suppose, have an air compressor) to remove any debris and get the remaining alcohol off/out. I then let it sit several hours to 'dry', which - it was probably ready immediately given the properties of IPA, but didn't want to chance it.. Re-inserted it and the ink, and..... SAME THING.
All the ink is official HP ink (since I'm sure that q is coming), was purchased from a big box retailer who ya all know and love or hate (no need to name drop).. I'm wondering if...
1. My ink, though coming out onto the paper towels could be bad/defective. Given the really fast drop in the levels of ink, and the issue with black not seeming to print, seems possible?
2. Should I try the boiling the print head - err not boiling it, but sticking it in recentyl boiled water, and give that a try? The guide that was posted here somewhere showed doing that, with IPA added to the water as an option. Is it possible the IPA didn't break up whatever gunk might be blocking the black, that boiled water might break up? Does that make sense, or would the IPA have broken it down?
How do these print heads work exactly, or is that the big company secret? I mean, is there a tube that goes for the inlet of black to the gold area underneath, cuz it's not directly under the gold like old fashioned cartridges used to be.. Is there any way to open up or access that area like, under the metal screens to get in there with a pipecleaner or something maybe, or something?
And, for bonus points (lol) Why does HP assign two names to their printers?? IE C309g (CD055A), If my printer is the C309g, why is it ALSO the CD055A?? SO confusing and un-necessary..
Thanks for your time and patience

I've had a similar problem with black not printing, though my printer is a B8550. I bought new and have used it fairly lightly I'd say, but after only a couple of years it suddenly stopped printing the photo black (it has separate cartridges for black for photos and black for text, etc.).
It prints on regular printer paper just fine using the other black--but not a drop prints of the Photo Black (yes, it's full). Since I've cleaned the print head, and even bought a new one, and a diagnostic print shows absolutely no trace of the photo black, I'm fairly sure the printer itself is at fault. It's sold as a 'Photosmart' printer, meaning it's intended to use to print photos--large format too--so without photo black it is a huge brick as far as I'm concerned.
I've begun to notice from these forum posts that there is an issue with HP and black ink, or at least whatever controls black for photo papers in their inkjet printers. If I'm not mistaken both yours and mine use the 564 cartridges, so maybe that suggests a common factor in such printers that is the culprit. I suspect HP knows there is a problem, either with the hardware or firmware, and I wish they would do right by us.

M30-304 blue scree shutdown and associted issues

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