Mac book will not load past spinning circle

Hi Jacqui buker,
Thanks for visiting Apple Support Communities.
It sounds like your MacBook Air is only starting up to a blank screen with a spinning circle (also called a spinning gear).
The best steps to start troubleshooting this behavior can be found in this link:
Mac OS X: Gray screen appears during startup
I recommend going through these first three sections first:
Disconnect, test peripheral devices and network cables
Perform a Safe Boot
Reset the NVRAM / PRAM
Best Regards,
Jeremy

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Mac book will not load past spinning circle

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