Mac book won't go past blue screen.

My MacBook pro froze so I turned it off.
Now when I turn it on it goes to the grey apple screen then stops at a plain blue screen with the mouse up but nothing else. Help please

Hi Jake ...
Helps to tell us which Mac OS X you have installed when you request help.
Mac OS X: Gray screen appears during startup < for Mac OS X 10.4, Mac OS X 10.5, Mac OS 10.6:
If you have v10.7.x (Lion) installed, you need to use Lion Recovery to repair the startup disk if necessary or reinstall the Mac OS X.

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MAC DUO won't go past BLUE SCREEN on start-up.

Please help!
My mac duo has crashed after a mac software update. Now it won't logon past the blue screen!
I've tried everything online like DISK UTILITY on Mac os x disc and SAFE MODE but no joy whatsoever.
SAFE MODE won't work now after doing it three times. Is this typical?
Should I re-install the MAC OS X using the option to copy existing files and applications?
Any help would be greatly appreciated.

There are two major problems out there right now. That is also part of the problem. We are not used to two problems in our domain.
I own 20 Mac's in my office, and I only did the latest updates on my MacBook Pro 17-inch portable and my G5 Dual 2.3 GHz desktop that has two 30-inch Cinema Displays. Both machines had the Adobe CS 2 Professional Suite with Acrobat Professional.
I had both of the prevailing update problems on my MacBook Pro—1) unable to restart and 2) Acrobat crashing the system.
On the G5, I only had the 1) unable to restart problem.
I won't update the other machines until these problems are resolved by the OEMs.
1) Unable to Restart. Of the two major hiccups out there, the link below indicates Quicktime's update is the source of the 1) unable to restart problem, fixed by deleting startup items, I believe. Again, I had this 1) unable to restart problem on both operating systems (PPC and Intel versions). Recovery of the 1) unable to restart problem is done in in Safe Mode by holding down the Shift key when restarting. This may take a long time to reboot, so keep holding down the shift key until the grey screen and startup wheel is seen. Then delete all startup items and Adobe Version Cue if you have it. (Use Version Cue Uninstaller.)
http://www.macworld.com/news/2006/05/24/cs2quicktime/index.php
2) Acrobat Crashing the System. Acrobat's freezing the entire OS 10.4.6 system is a result of the Security Update 2006-003, fixed by rolling back to a pre-Security Update state using Archive & Install for re-installation of the OS. Archive & Install does not erase your files or network settings. Printers may need to be re-added.
Apple has released two products (QT 7.1 and SU 2006-003) that fouled these systems. Bad Quality Assurance, I think. I am not sure if the Security Update problem is an Apple or an Adobe software problem, i.e., Adobe may have not followed some software guidance from Apple in Acrobat 7.07 or earlier versions. I am certain both companies are aware of the problem, but I am uncertain of the fix for Acrobat. We probably do need to update for security, but I can't live without Acrobat. So I will wait it out sans Security Update 2006-003.

MAC DUO won't go past BLUE SCREEN!

Please help!
My mac duo has crashed after a mac software update. Now it won't logon past the blue screen!
I've tried everything online like DISK UTILITY on Mac os x disc and SAFE MODE but no joy whatsoever.
SAFE MODE won't work now after doing it three times. Is this typical?
Should I re-install the MAC OS X using the option to copy existing files and applications?
Any help would be greatly appreciated.

Please don't post the same question to multiple forums. Answered in your other post.

TS3824 2011 mac mini won't go past white screen with apple logo

My Mac mini won't move past a white screen with apple logo in the center. What should I do?

Hi ..
If you have v10.7 Lion installed, use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
If you are running a prior Mac OS X, boot from your install disc, run Disk Utility. The startup disk may need repairing > Using Disk Utility to verify or repair disks
And try Resetting your Mac's PRAM and NVRAM

Mac book won't go past the start up screen.

So my mac book pro will not go past the loading screen where you see the apple symbol and the rotating gear thing. is there anything i can do to fix this or restart my OS?

http://support.apple.com/kb/TS2570 For the part that it says to startup by your disc and run disk utility, if you're running 10.7 or 10.8 you'll actually bootup holding down Command and R on startup. Hope this helps

Mac won't start past blue screen, tried booting in single user mode said HD was ok, tried changing start up permission still no desktop

Followed this:
http://macs.about.com/od/MacTroubleshootingTips/qt/Troubleshooting-Mac-Startup-P roblems-Stuck-At-The-Blue-Screen.htm
And this:
http://macs.about.com/od/faq1/f/emergencystart.htm
Still no luck, I have an external ready to transfer to free up disk space, can I use command prompt to transfer to external or is there easier way ?
Thanks

Since not one else is jumping in, I’ll give some suggestions.
Try
Mac OS X 10.6: If you see a blue screen at startup - Support - Apple
http://support.apple.com/kb/PH7212
OS X Mountain Lion: If you see a blue screen at startup
http://support.apple.com/kb/PH11043
Troubleshooting Startup and Login Items
http://www.thexlab.com/faqs/startupitems.html
You can always seek free help at an Apple store of for a fee at an Apple Authorized Service Provider.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country

Mid 2010 MacBook Pro won't boot past blue screen

I've been having problems booting up my MacBook. I can't get past the blue screen. It went from booting slow at the grey apple logo screen to not booting up at all. Is it a problem with my hard drive? I also have boot camp running as well, but I can still see the boot camp drive for windows and my OS X drive, as well as my installation disk when I have it inserted when I hold the option key at start up.
I'm still able to run windows on it without any problems when I pick the windows drive. I tried different methods from different forums but I'm just not getting through. I tried holding 'c' to boot up from cd and I let it run over night but it never got past the grey apple screen with the gradient wheel (still spinning). I had already used time machine to back everything up before this happened since I was able to boot up properly (but slowly). Can anyone help? It's driving me nuts, and I can't remember what os/firmware version I'm running.

n your signature you said you are running 10.6.3. So let’s assume you are running Snow Leopard.
It sounds like your diagnosis of disk problems is correct. The OS X partition may be corrupt.
Try booting in Safe Mode.
http://support.apple.com/kb/HT1564
Try again to boot in normal mode.
If it will boot in Safe Mode but not in normal mode then you could have some 3rd-party software preventing the boot or you could have a corrupt disk or OS.
Boot as from the startup manager (Boot - option) and then select the installation disk.
Hopefully that will work better than starting with the Boot-C option.
Then try to repair the system disk.
Start the Disk Utility.
Perform the steps in http://support.apple.com/kb/PH5836.
If it repairs OK but still won’t boot reinstall OS X.
Installing Mac OS X 10.6 SnowLeopard
http://kb.iu.edu/data/akav.html

PowerBook G4 won't boot past blue screen

I've read a couple of posts with similar problems. The jist is, I did a security update/restart earlier and now my laptop won't boot past the blue screen after the white screen with the gray apple. I think I'm on Mac OS 10.4.11 but I had it on auto-update so that could be incorrect.
I've booted from the install disk and run a diagnostic from the First Aid bit in the Disk Utility. It says that there are no errors found and the S.M.A.R.T. status says "verified" as well. It won't let me boot into Safe Mode (although, I could be doing that wrong as I'm not exactly clear on how to do it - pressing S doesn't seem to do anything, but if I press Command + S it takes me to a text listy thing and I've run the "fsck -f" system check (which seems like the same as the disk utility check?) from there and also gotten the "volume is ok" message. There was also a suggestion to run some kind of diagnostic after booting with the D key from the install disk, but I was never able to get the disk to boot from the D key, only the C key.
I'm sure that this is kind of the "same song, different verse," kind of post, but I've not read about volumes registering as okay. I'm a little wary of a archive-and-reinstall as I've not ever done that before (so, if that's the suggestion you have, I would really appreciate loads of specifics on how that works so I don't mess up!)
I've read in several instances suspicion of a hard drive problem but I've not had any slow downs or any crashing. I did travel to the UK for about 10 days, but I didn't even change the time zone on my laptop while there, so I don't think that's it (but I suppose it could be.)
Lastly, I did recently replace my keyboard. A few keys had become non-responsive so I replaced it and have had the new keyboard for a bit over a month.
Suggestions? Ideas? Sorry if it's a repeat post -- just felt like the circumstance was a teensy bit different. And also, thanks very much for any info you can give.

Linsey:
If you can boot your computer into Firewire Target Disk Mode and you have access to a second Mac that supports firewire, you may be able to back up items that have not been backed up previously.
If you are able to back everything up successfully, and you have tested your backup to be sure it is sound, then we can proceed with re-installation of the OS. The best option is to completely reformat and erase the HDD and then install the OS from disk. (I will post complete step by step directions). This will enable you to start with a clean slate/HDD. Your other option would be to use the Archive and Install option. Think it over and let me know how you want to proceed.
cornelius

I just powered on my mac book pro and have a blue screen with a flashing folder with a question mark in the middle, how do I get out of this?

I just booted my mac book pro and it is at a blue screen with a flashing folder with a question mark in the middle of it. How do I get out of it?

Click here and follow the instructions. If the computer was running Mac OS X 10.6.8 or earlier and you reach the third set of steps, insert a Mac OS X install disk.
(126818)

Old iMac was sluggish and now won't go past blue screen.

We have a pretty old iMac, it will be 7 years old next month. I totally expect for it to slow down and have issues being that old, but was hoping I could maybe get a few more years out of it for my in-laws. We gave it to them 2 years ago and now it's going downhill. It has been sluggish for quite awhile and now will not turn on past the blue screen. No spinning wheel, just a blue screen and an arrow.
Is there anything we can do? Could we perhaps completely wipe the computer as there is nothing important saved on there? Would that even help? We are probably at the end of it's life here, but just thought I'd come for suggestions first.

I suspec the machine has had a hardware failure. If you can run Apple's Hardware Test, you will need the original install discs that shipped with the computer to do this. Run the test in Extended Mode at least 2-3 times back to back. The reason to run it multiple times is AHT is not 100% reliable however if it detects an error the error is correct. If you get an error that means a trip to the local Apple Store or AASP for repair, based on the vintage of the machine I woudl recommend an AASP. If you are aware of AHT then please click Apple's instructions located at:
Using Apple Hardware Test
Good luck!

Hp dv6t won't go past blue screen blinking cursor

Hello,
Please help me figure this out! I have looked at the boards for days and weeks but cannot solve my problem. No matter what i have tried so far, I cannot get past the blue screen with blinking cursor. A couple months ago I was out of town and blue screen came up i was able to hit F4 rapidly and eventually get it to work several different times that trip. Now however, I cannot get anything but blue screen and blinking cursor. Thanks in advance for any help! Heidi

Hi @heididmn1800000,
Welcome to the HP Support Forums!
I am sorry to hear that you cannot get passed a blue screen on your HP dv6t PC. I will try my best to help you with this. To better guide you, could you please tell me the full model or product number of your computer and the operating system that is running on it. Here are some guides for How Do I Find My Model Number or Product Number? and Which Windows operating system am I running?.
In the meantime, here is a document for Troubleshooting Error Messages on a Blue Screen that may Occur During Startup or Boot, that may have a solution for you.
I hope this helps, please let me know how it goes.
Thank you and have a great day!
I worked on behalf of HP.

14" iBook won't boot past Blue Screen?

Hi,
I have in my possession my Sisters 14" iBook G4. It boots with the grey Apple logo but then freezes at the blue screen. I'm guessing it's either the hard drive or logic board, does anyone have a procedure to follow to diagnose the fault? I don't have the original discs but do have a 10.5 retail box.
Thanks in advance.

Spudnuty - I think you might want to hear this...
I just bought an ibook G4 1.2Ghz "Late 2004" model off of ebay, had the blue screen problem. I bought it because I thought it might have been the OS (freeze at login) and the previous owner didn't know, but it was an actual freeze... actually froze a few times while at the spinning wheel at startup, and would randomly display a dark blue screen sometimes at startup.
I am an ACMT, I decided to disassemble the machine as per the service manual and get it down to basically the logic board, even pulled off the top display entirely. Ran an external monitor via mini-VGA, external HD via Firewire... still froze at blue screen. So I decided something similar to your suggestion - I pulled off the heat sink, only to discover that the conventional way of cooling a cpu/gpu (heating compound directly under heat sink) had been abandoned on this model for some crappy adhesive pads. The pads had a bit of thickness to them, so I decided to cut of a small section of the top shield, fold it into a nice square and flatten it. I then put some heat sink compound on both the cpu and gpu, put the metal "shim" on the gpu and tightened down the heat sink. Guess what? Started up in a jiffy. I put a fresh install of Tiger on it, have been playing multiple Quicktime vids looped for a while now... machine is going strong.
All that to say, shimming works on these later ibook G4 models that get the blue screen, I've confirmed it. Just remove the adhesive pads, shim with something heat conductive (maybe even aluminum foil!), add heat compound and run it for a while.

My mac book pro opens to a blue screen

My macbook pro opens to a blue screen

Start in Safe Mode.
Below find HowTo from Apple. Click the links.
I know you are using 10.6. But it is same.
Best.
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mchlp2887.html

Mac pro won't boot past grey screen because of bonehead move?

Hey everyone,
So today I wanted to free up Macintosh hd space to have room to install new software I purchased. During trashing certain files, I noticed there seemed to be a duplicate folder of library so I decided to trash that duplicate library folder. When I went to go empty the trash consisting of library and other various files, the trash button would not work. It would press in but nothing would happen. So I decided to reboot the Mac pro and when it turned on, I got the gray screen with the apple logo, folder with question mark flashing. Did I delete something I wasn't supposed to? What should be my next step in solving this issue?
Thanks

Before you do some heavy maintenance, clone your drive, maybe just get a larger drive and clone, then use the old original as backup.
Restore everything from the trash of course for starters. But a new drive or two would also be a good idea. Then buy Disk Warrior and SuperDuper to handle maintenance and backups.
If you had TimeMachine running you might also recover files.
But you need to boot from another drive or DVD. Maybe install OS X to another drive (shrink volume so you have 30GB).
Installing software in today's age of disk storage shouldn't require trashing files, unless you are working on old Raptor or small SSD.
And instead of trash, move files to another drive, and always keep media files and libraries (not system libraries) off your system drive and onto a data drive.
When in doubt, unsure what something is... don't!

Help please. Mac Intel won't go past this screen

It was acting funny while using Photoshop - then it went to this screen. Also random flashes of color. What to do?????????

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.

Mac book won't go past blue screen.

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