[Mac] Could not complete your request because of a program error.

Hello, I've got the problem with opening the file. It was saved in Photoshop CS 6, everything was ok, but after opening the file in few seconds here the message "Could not complete your request because of a program error." What should I do?? It was making all day long!
[Title Edited to reflect OS for clarity - Hunt]

Olga Chu,
Thank you for that information.
Yours is not a common error, though I have read of it before. In about 2 decades of using Ps (for most daily), I have never encountered it. However, there are some great folk here, who have seen about everything, and will probably have some solutions - though there might be a few additional questions. You have given them something to work with, so all is not lost yet.
There is likely something specific to your installation (maybe something as simple as a Permissions issue?), or to your system. Since I am a PC-only person, I will not muck about trying to guess what might translate from my PC's to your Mac. Since the Ps Forums were combined, we have a bunch of Mac experts, who are also experts in Ps. Give them a bit of time, to see your post. I am also going to Edit your title, to reflect the OS, and that should trigger those Mac-users to rush in to help.
Unless you have a deadline, give them a bit of time, to sort this issue out - I hate to have to redo my Images, if not totally necessary.
Good luck,
Hunt

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