Mac doesn't recognize seagate go flex

GoFlex hard drive is not appearing on desktop and not working.

I had this problem with a goflex drive, for some reason if I pushed the USB all the way into the mac the lights would come on but the drive would not mount.
If you only push the USB in just over 3/4 of the way in the lights would come on, then go out and then the drive would mount.

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