Mac Mail Freezes when attaching files

Ever since my upgrade to snow leopard, my mac mail does 2 things. 1, it keeps asking for my name and password, and I have already cleared out my keychain, re input all my information, and it keeps doing that. does it about once a day.
but my more detrimental problem is that my mail will freeze the entire freaking system if I try to attach a file! Used to, I didn't have this issue, and it's only doing it on my imac. I have snow leopard on my macbook and it works just fine when I attach a file. On top of that, it's doing it when I attach a mp3.
I am not sure what to try here. But it doesn't just freeze up mail, but the entire mac. I mean, I can't even do a Command Option Esc to close mail, because it locks up the entire freaking system. I don't know what to try here.

I would start by setting up another user account, set up mail.app with your info on that account and see what happens there. If everything works fine there, I would (in the normal account) export all messages etc in mail.app (and make sure you have backup), delete (or rather rename) all mail prefs etc and set the mail.app up again and then (when everything hopefully works) import all old messages.
Btw, I assume that you have repaired permissions on the disk and that "cleared out the keychain" also included doing a first aid repair for the keychain.

Similar Messages

Mail freezes when attaching file

I suddenly can't attach files to mail that I'm sending. The mail program freezes and I have to force quit (it says "mail not responding" in force quit box). I can still send mail if there are no attachments. Anyone know what to do?

Hi Lessa,
Could be many things, we should start with this for safety...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
If you still have the same problem...
Quit Mail.
Then in your Home folder. open Library folder, open Caches folder in that, look for the Mail, and drag it to the Desktop.Move Envelope Index to the Desktop in...
/Users/YourUserName/Library/Mail/Envelope Index
Move this folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail

Mac Mail Freezes When I try to Delete Trash

Mac Mail Freezes when I try to delete trash. Spinning wheel of death goes for 10 - 15 minutes and freezes the entire computer. Please Help!

BDAqua -& Thoma_r - I did a safe boot, did repair permissions. 2 of the "Permission Differs" messages:
Permissions differ on "private/var/log/secure.log", should be -rw------- , they are -rw-r----- .
Permissions differ on "Library/Application Support/ProApps/Internal Plug-Ins/BrowserKit/iLife.bkplugin/Contents/CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x . and around 30 more... Nothing about MacMail that I could tell.
There are 8 messages:
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/CodeResources", should be 80, group is 0.
Went into Console and was very confused as the dates start 2000 and ends at 2010 and nothing I could decipher as MacMail.
Is this MacMail?
2/17/10 9:03:08 AM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
2/17/10 9:03:08 AM com.apple.launchd[1] (com.apple.RemoteDesktop.PrivilegeProxy) Unknown key for boolean: EnableTransactions
2/17/10 9:03:08 AM com.apple.launchd[1] (com.apple.usbmuxd) Unknown key for boolean: EnableTransactions
2/17/10 9:03:08 AM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
2/17/10 9:03:08 AM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
2/17/10 9:03:08 AM com.apple.launchd[1] (org.x.privileged_startx) Unknown key for boolean: EnableTransactions
2/17/10 9:03:35 AM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[77]) Exited: Terminated
2/17/10 9:03:35 AM com.apple.launchd[63] (com.apple.AirPortBaseStationAgent) Unknown key for boolean: EnableTransactions
2/17/10 9:03:35 AM com.apple.launchd[63] (org.x.startx) Unknown key for boolean: EnableTransactions
2/17/10 9:03:39 AM com.apple.launchd[63] ([email protected][83]) Exited with exit code: 1
2/17/10 9:05:19 AM [0x0-0x11011].com.apple.Safari[109] Debugger() was called!
Thank you for your help

My browsers on Mac keep crashing when attaching files

My browsers on MBP keep crashing when attaching files to my emails. I had the same problem with Safari, Firefox browsers and also with Gmail, Yahoo accounts. I emptied the cache, reset safari. It says its due to flash player..Uninstalled flash player, re-downloaded it, made safari work at 32 bit, made gmail attachments work at basic settings.. I repaired permissions using utilities ..also I have no internet plugins, no yahoo browser plus but nothing seems to work.. Any help? Many thanks

This forum is for the MacBook Pro hardware. You might get a better answer in the Safari forum, but you will have to provide more information there.
https://discussions.apple.com/community/mac_os/safari

Safari Freezes when attaching files

Hello Someone/Everyone,
My Safari browser freezes when I attach files using yahoo. I've updated to the newest flash. still nothing. I've read the majority of the discussions here and no luck. Most involve viewing a crash report. I don't have a crash report since it technically doesn't crash. It simple doesn't allow me to do anything else so I have to force quit the application using the activity monitor. Any ideas on what to do... thanks in advance for your help.

HI,
Uninstall the BrowserPlus which isn't compatible with Safari 5. That's why Safari is freezing why you attache files in Yahoo mail.
Go here for instructions.
http://help.yahoo.com/l/us/yahoo/browserplus/uninstall.html
Carolyn

Mail freezes when attach using icon and dialog box, but OK with drag attach

Everthing else on my mail is working fine, but when I try to use the "Attach" icon on a new or reply message, the finder dialog box comes up, and then mail freezes with the spinning ball. Alternatively, if I drag and drop a file to the new mail window, it works fine. Also, if I right click (CTRL-click) on a file, and select "Open With -> Mail" That also works fine.
My suspicion of the problem is that the attach file dialog box keeps defaulting to open files in a folder that was in a link that's no longer available (deleted link), and it freezes things up. Because it always opens up to the same folder, and that's where it freezes, without showing any files in that folder.
Thank you for your help!

Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same). Uncheck (disable) the rest. Parallels in particular, if you have that installed, is known to cause this problem in Mail.

Mail freezes while attaching file in Maverick

Problem: When I attempt to attach a file in Mail it freezes and is not reponsive. It requires me to force quit the program.
Background: I just upgraded to OS X Maverick yesterday (10-24). Prior to this upgrade I did not have this problem. Mail ran great! The specific file I was attempting to attach was a 3.5MB video (Apple Quicktime MP4) file. I also attempted to attached a 3k txt file and it also froze the program. This happens each and every time I try no matter which e-mail account I am on.
Specs: Mac Pro Workstation, 2 x 3.2 GHz Quad-Core Intel Xeon, 6GB 800 MHz DDR2 FB-DIMM
Can anyone suggest a fix? Thank you.

jde, I found some advice on other threads. I am posting this here in case it can help you or anyone else.
I disabled (unclicked) saving mail to the servers in the Mail Account preferences for all of my different accounts. I went into internet preferences (in system preferences) and made sure all account were enabled (you may have to approve the passwords being sent despite the security warning... the window said I would have to re-enter the passwords, but I did not have to do so). And then in Terminal I typed the following:
defaults delete com.apple.mail ColorQuoterColorList
In my case it said not found, but I deleted the "ColorQuoterColorList" part and it seemed to work. I hope this helps. Mail seems to be working for now, and even seems a bit snappier.
Regarding Safari, I found advice to go through and clear out various PlugIns from the User Library Internet PlugIns folder and the System Library Plugins folder. I cleared out the old plugins that seem barely to be used, and updated some of the others, and this has seemed to help. Safari is now responsive. I saved all Plugins to folders on my desktop just to be sure I was not dumping something I might want to use. (I assume you know how to get into your user Library... hold down the option key while you click on the "Go" menu in the finder to see it).

Why does Powerbook freeze when attaching files?

I am working an a friends Powerbook G4 1.5 GHz 15", running Leopard 10.5.8.
Whenever I attempt to attach a file, located in applications, downloads, desktop, and when composing an email (any mail application, Yahoo!, etc), the Powerbook will begin with the spinning beach ball and will hang there. The only way to proceed is to power it off. Force quit doesn't work.
I have run diagnostics with DiskWarrior (succesfully rebuilt the directory), TechTool, and even performed an Archive and Install with the Leopard install DVD.
One possible clue. There was a Kernel Panic when I tried to start from the Disk Warrior DVD. I was only able to use it through Target Disk Mode from my iBook.
I also tried re-seating the Airport Extreme card and both RAM cards. System profiler looks good. All hardware is recognized and OK.
I may try to disconnect the DVD drive next but wondered if this problem might ring a bell for someone out there.
Thanks in advance!
Randy

Thanks for the reply. I'm sorry, my question wasn't clear. I was actually speakiing of web based email, like Yahoo.
Even though my friend said his hard drive is new, I decided to download a trial version of Smart Utility to his machine and had an Ah-Ha! moment. The drive is failing. I shouldn't ber so fooled when disk Utility and Disk Warrior say that the disk is OK. Directories and mechanics are two different animals.
Thanks for the permissions repair suggestion. I did try that.
The help is much appreciated!
Randy

Apple Mail Crashes when attaching file

Hi,
I have a strange issue with one of our new Macbook Air machines.
We're running 10.6.7 and we've got an imap email account congifured.
What we are find is that when we arre trying to attach a file (going the normal way via the paperclip icon) when we nagigate to our afp server via the finder, whilst navigating through our folder structure mail deicdes to spinning wheel on us and doesn't recover.
I have repaired permissions and changed the setting within mail to no longer store drafts on the server. Just incase there was an issue with the draft.
Has anyone had this issue or know how to get around it?
Thanks all

figured out my issue finally....and it was also the reason that my computer was running hot....i didnt have a certain folder permissions set to me with read and write....which ultimately messed with my keychain....this is a 2 min fix.... check out on this thread the post by james hunkins....
https://discussions.apple.com/thread/3396579?start=30&tstart=0
happy i found this as has put multiple issues to rest for me hope it helps you out too

Mail freezes when attaching PDF from Acrobate

I have a new issue with mail, when I am in Acrobat and attempt to Attach to email, Mail sometimes gives me an error (don't have it exactly, sorry) and then I get the spinning wheel and have to force quit. Does this mean corrupt preferences?

Mail sometimes gives me an error (don't have it exactly, sorry)
The exact text of the error message could very well be the key to unraveling this mystery.
Does this mean corrupt preferences?
No, we can't assume anything at this point without more information. How big are these PDF files; what version of Mail are you running? Have you checked Software Update to see if you need the Mail Update released yesterday? If not, do that first.
You should also replicate this problem and write down the exact text of the error message and include it in your reply along with the other information. In addition, see if you can replicate this problem in a new user account; if you can, then the issue is system-wide.
Mulder

I used to have a indicator of time when attaching file in Yahoo Mail...I no longer have that in Safari 5.1.5...How can I get that indicator back???

I used to have a indicator of time when attaching file in Yahoo Mail...I no longer have that in Safari 5.1.5...How can I get that indicator back???

I tried to find help with the support by web chat for 2 days already, but every time it says that chat is un available (even if it's suppose to be 24/7)... I dont know what else to do.... please help!

Mail freezes when I want to add an attachment with my mail.

Since I installed OS 10.9 mail freezes when I want to add an attachment with my mail. How can this be resolved?
My iMac is from mid 2007 with 4 GB internal memory and 1 TB of diskspace of which 45% is used.

Go to Settings>Store, tap the ID shown, sign out, sign back in with the ID you want to use.

Mac Mail freezes every time we receive an EPS file

Our Mac Mail freezes every time we receive an EPS file. We are running 10.7.3.

I wonder if your Mac is attempting to open the file directly.
I usuall zip my attachments before emailing them. This prevents any odd behavior on any computer and also precludes corruption during the email routing. Yes, this is only a workaround, but you might wait to see if others have a similar issue.
You can also run Console and read the log to see if there is any information about what is stalling the process.

Safari 5.0 freezes after attaching files in Yahoo Mail

Since upgrading to Safari 5, I cannot use Yahoo mail after attaching a file to a message. The program acts like there is a dialog box open and it is waiting for a choice to be made, but there is no dialog box.

HI,
BrowserPlus is causing problems when attaching files to Yahoo mail. It's not compatible with Safari 5.
Read here for help to uninstall BrowserPlus:
http://help.yahoo.com/l/us/yahoo/browserplus/uninstall.html
Carolyn

Mail Freezes When Opening

Mail freezes when I even open it. I have read for hours the various reports of this problem but none of the solutions or descriptions seems to fit me or help.
The problem began just yesterday, but it would freeze when I would begin deleting messages, even though I could get past the opening. I was able to delete one or two, then it would freeze and I would have to do a force quit. Now, after quitting and opening a half dozen times, it freezes even when I try to open.
I have downloaded the latest Mail updates/software
I have allowed mail to rebuild the Envelope Index file
I have repaired permissions on the HD
I have rebuilt each of the In Box mailboxes
I have rebooted the computer without power attached, waited, attached power and rebooted.
I have seven POP accounts plus the .mac account
I can't figure out what else to do and this just started yesterday after a fairly flawless experience with Mail of late. Please help! I am paralyzed in keeping up with e-mails.

I went to the Apple Store and the Genius Bar expert downloaded a recent "fix" for Mail that is not part of the software upgrades. You can get it by searching Mail for Mail Update downloads. He had to also import my mail boxes and preference list files after installing the update. It mostly seems okay now but I am not sure as I have just begun to use it again and it does not feel as stable as before. Just last night I notice a very strange thing. Any mail from amazon.com that I try to open or delete instantly freezes the program again and I have to force quit. I found one other reference to this on the discussion boards, but no explanation. I was able to manually drag the amazon.com e-mail to the trash and get rid of it but this morning another appeared, and also caused freezing. The amazon.com mail was not my initial problem, though it might have been part of it, since deleting anything would freeze things before, and finally I could not even launch mail without it freezing. That is now fixed, but there are still strange things going on here.

Mac Mail Freezes when attaching files

Similar Messages

Maybe you are looking for