Mac Mail Unexpectedly Quits for no reason

Hi - yesterday my mac mail started to play up and I am not sure why? I have not done anythin differently - but totally randomly, not when I am doing anything or if I am just browsing folders in Mac Mail the application quits. It has just done it again this morning which is the 4th time since yesterday afternoon.
Any help would be greatly appreciated. I did a search on the forums for this and found people had this problem when starting up - I have no problem starting up. Another thing I have noticed recently is that when I do switch between folders it takes a while to load the preview (longer than it used to) so not sure if that has anything to do with it.
Also - because of this any advice on how to back up my messages in mac mail quickly and easily would be great!
Mac Mail Version 2.1 - MacBook Pro

Hi Tarquin.
Verify/repair your disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
When an application crashes (i.e. quits unexpectedly), the system writes information about the state of the application at the moment of the crash into a log file. That information is called a crash report and it makes troubleshooting much easier. In order to find and paste the relevant part of the crash report here, proceed as follows:
1. Open ~/Library/Logs/CrashReporter/Mail.crash.log. The whole Mail crash log appears on a Console window (you can also open that file with any text editor). It may contain many crash reports. We only want the latest, which is located at the bottom of the file.
2. Look for a line that begins with "Date/Time:" as close to the bottom as possible, and another that says "Thread N Crashed:", where N is a number. Select everything from the "Date/Time:" line to the lines immediately following "Thread N Crashed:". Copy that text and paste it here. Do not post the whole crash log, and do not include anything beyond the lines immediately following "Thread N Crashed:" either, just the relevant part.
Take a look at the following thread for examples of what a crash report looks like:
http://discussions.apple.com/thread.jspa?threadID=466701
any advice on how to back up my messages
Mail stores most preferences and all account settings in ~/Library/Preferences/com.apple.mail.plist. Everything else, including all your messages and mailboxes, is stored within the ~/Library/Mail/ folder.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder, i.e. ~/Library is the Library folder within the user's home folder.

Similar Messages

Mail unexpectedly quitting for no reason

Wonder is anyone can help, I have been running Mail under 10.5.1 for some time now with no problems.
This morning I logged in, launched Mail and everything was fine until it tried to connect and download mail and then it unexpectedly quit. This is repeatable every time and I have no idea why it is doing it.
Anyone got any suggestions as to how to tackle it?
Thanks
PS no new software or plug ins have been added in between the time it was working and not.

Dear bneely
I wonder if you can help me?
I am having problems with Mail quitting for no reason almost as soon as I open it. It is clearly trying to bring mail in, but I have left it for hours and it either quits or just keeps trying ...
I have Entourage which, in desperation, I have been using, but I would much prefer to get mac Mail operational again. Here is the information that you say will help you to see what might be happening:
Thread 0 Crashed:
0 com.apple.AppKit 0x964ba6b5 loadItemEntryLazyInfoIfNecessary + 37
1 com.apple.AppKit 0x965b216f findAndLoadRowEntryForUnloadedLazyItem + 69
2 com.apple.AppKit 0x965b20bb -[NSOutlineView rowForItem:] + 147
3 com.apple.mail 0x0020291f 0x1000 + 2103583
4 com.apple.mail 0x00018b97 0x1000 + 97175
5 com.apple.mail 0x0005a754 0x1000 + 366420
6 com.apple.AppKit 0x965a75c5 -[NSMenu _enableItem:] + 436
7 com.apple.AppKit 0x965b2b41 -[NSMenu _enableItems] + 175
8 com.apple.AppKit 0x96584d50 AppKitMenuEventHandler + 670
9 com.apple.HIToolbox 0x93b9a863 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
10 com.apple.HIToolbox 0x93b99c9d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
11 com.apple.HIToolbox 0x93bb608e SendEventToEventTarget + 52
12 com.apple.HIToolbox 0x93bf3b77 SendMenuOpening(MenuSelectData*, MenuData*, double, unsigned long, __CFDictionary*, unsigned char, unsigned char*) + 797
13 com.apple.HIToolbox 0x93bf3555 DrawTheMenu(MenuSelectData*, __CFArray**, unsigned char, unsigned char*) + 231
14 com.apple.HIToolbox 0x93c62df4 OpenSubmenu(MenuSelectData*, MenuData*, unsigned char, unsigned char*) + 234
15 com.apple.HIToolbox 0x93bf238f TrackMenuCommon(MenuSelectData&, unsigned char*) + 1915
16 com.apple.HIToolbox 0x93beddc9 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 279
17 com.apple.HIToolbox 0x93bed91d _HandleMenuSelection2 + 383
18 com.apple.HIToolbox 0x93bed791 _HandleMenuSelection + 53
19 com.apple.AppKit 0x964c339b _NSHandleCarbonMenuEvent + 244
20 com.apple.AppKit 0x9642a1f4 _DPSNextEvent + 1834
21 com.apple.AppKit 0x964296a0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
22 com.apple.AppKit 0x964226d1 -[NSApplication run] + 795
23 com.apple.AppKit 0x963ef9ba NSApplicationMain + 574
24 com.apple.mail 0x000fa08e 0x1000 + 1020046
Many thanks for looking at this for me, hoping you can help.

Mail unexpectedly quits following electrical outage/improper shutdown

Following a brief electrical outage in which my iMac improperly shutdown, Mail has repeatedly crashed. The crash seems to happen immediately following MobileMe synchronization.
After the initial crash, I ran Disk Utility to repair permissions and re-started the computer. The crashes -- described by error message as "Mail unexpectedly Quit"--continue to occur.
I appreciate any suggestions to solve this problem.
_System Configuration (copied from "Report Problem"):_
Model: iMac6,1, BootROM IM61.0093.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 3 GB
Graphics: NVIDIA GeForce 7600 GT, NVIDIA GeForce 7600 GT, spdisplayspciedevice, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.1.8f2, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500641AS Q, 465.76 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J
USB Device: Built-in iSight, (null) mA
USB Device: Bluetooth USB Host Controller, (null) mA
USB Device: IR Receiver, (null) mA
USB Device: Hub in Apple Extended USB Keyboard, (null) mA
USB Device: Apple Optical USB Mouse, (null) mA
USB Device: Apple Extended USB Keyboard, (null) mA
_Problem Details:_
Process: Mail [1005]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 3.6 (936)
Build Info: Mail-9360000~1
Code Type: X86 (Native)
Parent Process: launchd [141]
Interval Since Last Report: 15469 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 3268 sec
Per-App Crashes Since Last Report: 3
Date/Time: 2009-08-26 10:44:36.345 -0500
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: 1ADE736D-9921-4A46-A600-BC81D0D2A9CC
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000004
Crashed Thread: 10
Thread 0:
0 libSystem.B.dylib 0x94e71286 machmsgtrap + 10
1 libSystem.B.dylib 0x94e78a7c mach_msg + 72
2 com.apple.CoreFoundation 0x9504ae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9504baa8 CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x92ef42ac RunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x92ef40c5 ReceiveNextEventCommon + 374
6 com.apple.HIToolbox 0x92ef3f39 BlockUntilNextEventMatchingListInMode + 106
7 com.apple.AppKit 0x925226d5 _DPSNextEvent + 657
8 com.apple.AppKit 0x92521f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 com.apple.AppKit 0x9251af9f -[NSApplication run] + 795
10 com.apple.AppKit 0x924e81d8 NSApplicationMain + 574
11 com.apple.mail 0x000fc0b2 0x1000 + 1028274
Thread 1:
0 libSystem.B.dylib 0x94e7846e _semwaitsignal + 10
1 libSystem.B.dylib 0x94ea2dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.QuartzCore 0x9337aa09 fefragmentthread + 54
3 libSystem.B.dylib 0x94ea2155 pthreadstart + 321
4 libSystem.B.dylib 0x94ea2012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x94eda292 _workqops + 10
1 libSystem.B.dylib 0x94eda2c2 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x94eda292 _workqops + 10
1 libSystem.B.dylib 0x94eda2c2 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x94e71286 machmsgtrap + 10
1 libSystem.B.dylib 0x94e78a7c mach_msg + 72
2 com.apple.CoreFoundation 0x9504ae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9504baa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x9118a3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x911964f4 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x003d8dc5 -[RSSInterchange _runManager] + 2140
7 com.apple.Foundation 0x91155dfd -[NSThread main] + 45
8 com.apple.Foundation 0x911559a4 _NSThread__main_ + 308
9 libSystem.B.dylib 0x94ea2155 pthreadstart + 321
10 libSystem.B.dylib 0x94ea2012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x94e71286 machmsgtrap + 10
1 libSystem.B.dylib 0x94e78a7c mach_msg + 72
2 com.apple.CoreFoundation 0x9504ae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9504baa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x9118a3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x911964f4 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x002fc9fd +[_NSSocket _runIOThread] + 98
7 com.apple.Foundation 0x91155dfd -[NSThread main] + 45
8 com.apple.Foundation 0x911559a4 _NSThread__main_ + 308
9 libSystem.B.dylib 0x94ea2155 pthreadstart + 321
10 libSystem.B.dylib 0x94ea2012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x94ec06fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x94ea2155 pthreadstart + 321
2 libSystem.B.dylib 0x94ea2012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x94e712e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x94ea32af pthread_condwait + 1244
2 libSystem.B.dylib 0x94ea4b33 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9119bdbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x9119bbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x9119bb35 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.AppKit 0x925886e8 -[NSUIHeartBeat _heartBeatThread:] + 753
7 com.apple.Foundation 0x91155dfd -[NSThread main] + 45
8 com.apple.Foundation 0x911559a4 _NSThread__main_ + 308
9 libSystem.B.dylib 0x94ea2155 pthreadstart + 321
10 libSystem.B.dylib 0x94ea2012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x94e71286 machmsgtrap + 10
1 libSystem.B.dylib 0x94e78a7c mach_msg + 72
2 com.apple.CoreFoundation 0x9504ae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9504baa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x91fc5264 CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x94ea2155 pthreadstart + 321
6 libSystem.B.dylib 0x94ea2012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x94e71286 machmsgtrap + 10
1 libSystem.B.dylib 0x94e78a7c mach_msg + 72
2 com.apple.CoreFoundation 0x9504ae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9504baa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x92cfe5f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x92cfe480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x94ea2155 pthreadstart + 321
7 libSystem.B.dylib 0x94ea2012 thread_start + 34
Thread 10 Crashed:
0 com.apple.CoreFoundation 0x94fdb7a5 CFArrayCreate + 37
1 com.apple.CoreFoundation 0x950b7d18 -[__NSPlaceholderArray initWithObjects:count:] + 424
2 com.apple.CoreFoundation 0x950baad4 +[NSArray array] + 68
3 com.apple.CoreData 0x97006103 -[NSManagedObject(_NSInternalMethods) _validateValue:forProperty:andKey:withIndex:error:] + 307
4 com.apple.CoreData 0x97005dbd -[NSManagedObject(_NSInternalMethods) _validatePropertiesWithError:] + 365
5 com.apple.CoreData 0x97005beb -[NSManagedObject(_NSInternalMethods) _validateForSave:] + 75
6 com.apple.CoreData 0x970059e0 -[NSManagedObjectContext(_NSInternalAdditions) _validateObjects:forOperation:error:exhaustive:forSave:] + 1328
7 com.apple.CoreData 0x9700542f -[NSManagedObjectContext(_NSInternalAdditions) _validateChangesForSave:] + 447
8 com.apple.CoreData 0x97005132 -[NSManagedObjectContext(_NSInternalChangeProcessing) _prepareForPushChanges:] + 370
9 com.apple.CoreData 0x97004cd9 -[NSManagedObjectContext save:] + 1193
10 com.apple.MessageFramework 0x00388c75 -[BookmarksManager saveTransientFeedChanges] + 367
11 com.apple.Mail.Syncer 0x173d2f3a 0x173bf000 + 81722
12 com.apple.syncservices 0x91f0a1f9 -[ISyncConcreteSessionDriver _finishSession] + 258
13 com.apple.syncservices 0x91ee525b -[ISyncConcreteSessionDriver _sync:] + 253
14 com.apple.syncservices 0x91f7f2cb -[ISyncConcreteSessionDriver _startAsynchronousSyncWorker] + 454
15 com.apple.Foundation 0x91155dfd -[NSThread main] + 45
16 com.apple.Foundation 0x911559a4 _NSThread__main_ + 308
17 libSystem.B.dylib 0x94ea2155 pthreadstart + 321
18 libSystem.B.dylib 0x94ea2012 thread_start + 34
Thread 10 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x94fdb793 ecx: 0xb034e2dc edx: 0x006d4000
edi: 0xb034e708 esi: 0x00000000 ebp: 0xb034e618 esp: 0xb034e5e0
ss: 0x0000001f efl: 0x00010286 eip: 0x94fdb7a5 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000004
Binary Images:
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0x2e1000 - 0x53affb com.apple.MessageFramework 3.6 (936) <d7a6e5f6721cbab99ed3e83137dba11a> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x691000 - 0x693fff com.apple.ExceptionHandling 1.5 (10) /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x69a000 - 0x6befe7 com.apple.speech.LatentSemanticMappingFramework 2.6.4 (2.6.4) <1591e65449707141112554274c637e5a> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
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0x15b22000 - 0x15d29fef com.apple.RawCamera.bundle 2.1.0 (474) <48a574d3b3269c8dbdc38d6f67879317> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x15df2000 - 0x15df3ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x17329000 - 0x1732eff3 libCGXCoreImage.A.dylib ??? (???) <3a78abc535c80f9819931b670da804a2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x173bf000 - 0x173dffff com.apple.Mail.Syncer 3.6 (936) <3e6943e7ab57e8b89e4ae4f540223433> /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x175e2000 - 0x175e2ffd liblangid.dylib ??? (???) <4310e568d617f1ce7178266630e1b71a> /usr/lib/liblangid.dylib
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0x17eb3000 - 0x17ec6fff com.apple.syncservices.syncservicesui 4.3 (389.20) <6356d458bbafd6d6901f38a4c43e00ff> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x185d7000 - 0x1863cfde com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
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0x90065000 - 0x90065ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x90066000 - 0x90098ff7 com.apple.DotMacSyncManager 1.2.4 (308) <99bb01aa2cdb0d860a11a1097ffe421d> /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x90099000 - 0x900e8fff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x900e9000 - 0x90108ffa libJPEG.dylib ??? (???) <dad0ee08a8b850d679f024e090984480> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x90109000 - 0x901b0feb com.apple.QD 3.11.56 (???) <a94d0f5438b730e88e5efdb233295c52> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x901b1000 - 0x901d9ff7 com.apple.shortcut 1.0.1 (1.0) <131202e7766e327d02d55c0f5fc44ad7> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
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0x905de000 - 0x9099cfea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9099d000 - 0x909eeff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x91090000 - 0x9114afe3 com.apple.CoreServices.OSServices 228 (228) <bc83e97f6888673c33f86652677c09cb> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
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0x96c81000 - 0x96e01fff com.apple.AddressBook.framework 4.1.2 (702) <f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x96e02000 - 0x96e12ffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x96e13000 - 0x96e13ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96e14000 - 0x96fd0ff3 com.apple.QuartzComposer 2.1 (106.13) <40f034e8c8fd31c9081f5283dcf22b78> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x96fd1000 - 0x970b9ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x97323000 - 0x97404ff7 libxml2.2.dylib ??? (???) <9a5d410de57c87f71e2d530a1859b897> /usr/lib/libxml2.2.dylib
0x97405000 - 0x97407fff com.apple.securityhi 3.0 (30817) <2b2854123fed609d1820d2779e2e0963> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x97408000 - 0x97408ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x97413000 - 0x975e4ffb com.apple.security 5.0.5 (36371) <1f7f48b36bc90d114220cc81e4e4694f> /System/Library/Frameworks/Security.framework/Versions/A/Security
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <b9aea83b1cd97f3230999ebfcbf63e7c> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Did you use Disk Utility to repair the drive or just permissions? The latter is of no use but the former may be especially after an abnormal shutdown.
You may find other problems as well when something like this happens. Abnormal shutdowns can cause disk corruption. At the extreme if can cause a hard drive to fail. To start see the following:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Now it's not likely the above will solve the problem. The most likely solution is to reinstall OS X since you don't know what else may have been corrupted by the abnormal shutdown. If you have a backup clone then erase your main drive and restore the clone. If you have a TM backup from before the outage, then erase the drive, reinstall OS X, then restore your files from the TM backup.
If you don't have a backup then at least backup your personal data before reinstalling.
If only Mail is affected and all else appears normal, then you can try replacing Mail with a fresh copy from the OS X Installer Disc One. Use the Optional Installs installer which will let you reinstall certain applications like Mail without having to reinstall OS X. You might also try removing the /Home/Library/Preferences/com.apple.mail.plist file and the /Home/Library/Caches/com.apple.mail/ folder (drag to Trash or Desktop) to see if that fixes the problem before replacing the Mail application itself. If it's simply a corrupted preference or cache file, then you won't need to worry about doing something more extreme.

Mail unexpectedly quitting

hi there
i was just moving messages from the Inbox to a subfolder when Mail unexpectedly quit. Security Update 2007-005 was installed several weeks ago and have been using Mail without problem since that install.
i have - as per the very patient David Gimeno Gost's oft-repeated posts - done the following:
- run Disk Utility (both from the HD and then from the Install disk) with no error messages;
- copied (and subsequently moved) the Mail folder from ~/Library/Mail to the Desktop;
- moved the com.apple.mail.plist from ~/Preferences to the Desktop;
... a number of times but with no success.
i have also restored a backup of Mail's folders (backed up only earlier this week), but to no avail.
below is the Crash Report:
Date/Time: 2007-06-10 15:44:56 +1200
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Version: 1.3.11 (622)
PID: 299
Thread: 4
Exception: EXCBADINSTRUCTION (0x0002)
Code[0]: 0x00000002
Code[1]: 0x946eb024
<snip>
Thread 4 Crashed:
0 com.apple.SearchKit 0x946eb024 StoreStreamFlush + 0x30
1 com.apple.SearchKit 0x946e3998 StorageCommit + 0x1a8
2 com.apple.SearchKit 0x946eaafc StorageInitialize + 0xc8
3 com.apple.SearchKit 0x946ea3b0 IAStorageOpenFromStream + 0x90
4 com.apple.SearchKit 0x946e9f50 IAStorageOpenFromFilePath + 0xe0
5 com.apple.SearchKit 0x946e9bb4 Z17SKIndexInitializePKvPK10_CFStringmPP23OpaqueIATextAnalysisRefm + 0x1b8
6 com.apple.SearchKit 0x946e9520 SKIndexCreateWithURL + 0x74
7 com.apple.MessageFramework 0x868f2724 -[MboxIndex initWithStore:writeAccess:] + 0x348
8 com.apple.MessageFramework 0x868e657c -[MessageStore(Indexing) openIndexWithWriteAccess:] + 0x84
9 com.apple.MessageFramework 0x868e64c8 -[MessageStore(Indexing) _prepareIndexForUpdate] + 0x84
10 com.apple.MessageFramework 0x868da2a0 -[MessageStore(Indexing) _fullUpdateOfIndex] + 0x7c
11 libobjc.A.dylib 0x90836734 objc_msgSendv + 0xb4
12 com.apple.Foundation 0x90a2b408 -[NSInvocation invoke] + 0x374
13 com.apple.MessageFramework 0x868ca9d4 -[MonitoredInvocation invoke] + 0x90
14 com.apple.MessageFramework 0x868c7130 -[InvocationQueue _drainQueue] + 0x198
15 com.apple.Foundation 0x90a6a3c8 forkThreadForFunction + 0x6c
16 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
please please can someone advise.
Powerbook G4 1.5GHz PPC Mac OS X (10.3.9)

hi David
thanks for responding.
what i forgot to mention in my first post - and i apologise sincerely for it - is that i have four email addresses.
i did do your suggested steps 1-4 for the individual INBOX.mboxs (in a vain attempt at isolating the troublemaker), then for all four of the email addresses' INBOX.mbox's, but with still no luck.
at step 4 Mail would show "Loading address book" or "Updating full index" before crashing. below is the crash report excerpt:
Date/Time: 2007-06-11 06:23:45 +1200
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Version: 1.3.11 (622)
PID: 829
Thread: 4
Exception: EXCBADINSTRUCTION (0x0002)
Code[0]: 0x00000002
Code[1]: 0x946eb024
<snip>
Thread 4 Crashed:
0 com.apple.SearchKit 0x946eb024 StoreStreamFlush + 0x30
1 com.apple.SearchKit 0x946e3998 StorageCommit + 0x1a8
2 com.apple.SearchKit 0x946eaafc StorageInitialize + 0xc8
3 com.apple.SearchKit 0x946ea3b0 IAStorageOpenFromStream + 0x90
4 com.apple.SearchKit 0x946e9f50 IAStorageOpenFromFilePath + 0xe0
5 com.apple.SearchKit 0x946e9bb4 Z17SKIndexInitializePKvPK10_CFStringmPP23OpaqueIATextAnalysisRefm + 0x1b8
6 com.apple.SearchKit 0x946e9520 SKIndexCreateWithURL + 0x74
7 com.apple.MessageFramework 0x868f2724 -[MboxIndex initWithStore:writeAccess:] + 0x348
8 com.apple.MessageFramework 0x868e657c -[MessageStore(Indexing) openIndexWithWriteAccess:] + 0x84
9 com.apple.MessageFramework 0x868e64c8 -[MessageStore(Indexing) _prepareIndexForUpdate] + 0x84
10 com.apple.MessageFramework 0x868da2a0 -[MessageStore(Indexing) _fullUpdateOfIndex] + 0x7c
11 libobjc.A.dylib 0x90836734 objc_msgSendv + 0xb4
12 com.apple.Foundation 0x90a2b408 -[NSInvocation invoke] + 0x374
13 com.apple.MessageFramework 0x868ca9d4 -[MonitoredInvocation invoke] + 0x90
14 com.apple.MessageFramework 0x868c7130 -[InvocationQueue _drainQueue] + 0x198
15 com.apple.Foundation 0x90a6a3c8 forkThreadForFunction + 0x6c
16 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
after some frustration, i went off and tried the following because i was already working off the backups.
i pulled the mbox file out of the INBOX.mbox package, and had it replace the INBOX.mbox in the ~/Library/Mail/POP-[emailaddress] folder with no success.
i've also emptied the ~/Library/Mail folder of all contents, deleted the ~/Preferences/com.apple.mail.plist, emptied the Trash, and tried to set Mail up from scratch. it got as far as "Updating full index" before crashing. it's a different thread in the crash report, excerpted below:
Date/Time: 2007-06-11 06:51:07 +1200
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Version: 1.3.11 (622)
PID: 856
Thread: 5
Exception: EXCBADINSTRUCTION (0x0002)
Code[0]: 0x00000002
Code[1]: 0x946eb024
<snip>
Thread 5 Crashed:
0 com.apple.SearchKit 0x946eb024 StoreStreamFlush + 0x30
1 com.apple.SearchKit 0x946e3998 StorageCommit + 0x1a8
2 com.apple.SearchKit 0x946eaafc StorageInitialize + 0xc8
3 com.apple.SearchKit 0x946ea3b0 IAStorageOpenFromStream + 0x90
4 com.apple.SearchKit 0x946e9f50 IAStorageOpenFromFilePath + 0xe0
5 com.apple.SearchKit 0x946e9bb4 Z17SKIndexInitializePKvPK10_CFStringmPP23OpaqueIATextAnalysisRefm + 0x1b8
6 com.apple.SearchKit 0x946e9520 SKIndexCreateWithURL + 0x74
7 com.apple.MessageFramework 0x868f2724 -[MboxIndex initWithStore:writeAccess:] + 0x348
8 com.apple.MessageFramework 0x868e657c -[MessageStore(Indexing) openIndexWithWriteAccess:] + 0x84
9 com.apple.MessageFramework 0x868e64c8 -[MessageStore(Indexing) _prepareIndexForUpdate] + 0x84
10 com.apple.MessageFramework 0x868da2a0 -[MessageStore(Indexing) _fullUpdateOfIndex] + 0x7c
11 libobjc.A.dylib 0x90836734 objc_msgSendv + 0xb4
12 com.apple.Foundation 0x90a2b408 -[NSInvocation invoke] + 0x374
13 com.apple.MessageFramework 0x868ca9d4 -[MonitoredInvocation invoke] + 0x90
14 com.apple.MessageFramework 0x868c7130 -[InvocationQueue _drainQueue] + 0x198
15 com.apple.Foundation 0x90a6a3c8 forkThreadForFunction + 0x6c
16 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
help. please.

Mail Unexpectedly Quits after Upgrading to 10.4.10

I recently moved from Panther to Tiger (10.4.6) and today decided to upgrade through the steps to 10.4.10 for the PPC. That went smoothly, but ever since then whenever I try to open an eMail msg. (read or unread), Mail unexpectedly quits. It seems I can compose, get mail, search mailboxes and other activities, but I cannot open mail. I was having no problems whatsoever while I was running 10.3.9 or even after I moved to 10.4.6. The problems all began after I ran through the upgrade steps.
I am somewhat concerned with the number of Mail problems that seem to be posted in the Tiger forum. I use mail quite heavily and rely upon it for my business.
I am pasting in my problem report in the hopes that this may shed light on the problem. Thanks to anyone who might have any suggestions. I need to resolve this quickly.
Date/Time: 2007-08-06 15:40:51.573 -0400
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [63]
Version: 2.1 (752)
Build Version: 1
Project Name: MailViewer
Source Version: 7520000
PID: 231
Thread: 2
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xaf3f7eb0
Thread 0:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x93296b20 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x932961b4 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x93296020 BlockUntilNextEventMatchingListInMode + 96
7 com.apple.AppKit 0x9377bae4 _DPSNextEvent + 384
8 com.apple.AppKit 0x9377b7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
9 com.apple.AppKit 0x93777cec -[NSApplication run] + 472
10 com.apple.AppKit 0x9386887c NSApplicationMain + 452
11 com.apple.mail 0x000871d8 0x1000 + 549336
12 com.apple.mail 0x00087080 0x1000 + 548992
Thread 1:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.Foundation 0x92be630c -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x93818708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x92bdf1a0 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2 Crashed:
0 <<00000000>> 0xfffeff10 objcmsgSendrtp + 16
1 com.apple.MessageFramework 0x9a43524c _isStructuredHeaderKey + 196
2 com.apple.MessageFramework 0x9a434874 -[MessageHeaders headersDictionaryWithHeaderDetailLevel:] + 292
3 com.apple.mail 0x00037208 0x1000 + 221704
4 com.apple.mail 0x00036cb4 0x1000 + 220340
5 libobjc.A.dylib 0x90a451f4 objc_msgSendv + 180
6 com.apple.Foundation 0x92bdac94 -[NSInvocation invoke] + 944
7 com.apple.MessageFramework 0x9a404800 -[MonitoredInvocation invoke] + 144
8 com.apple.MessageFramework 0x9a40de80 -[InvocationQueue _drainQueue] + 416
9 com.apple.Foundation 0x92bdf1a0 forkThreadForFunction + 108
10 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2 crashed with PPC Thread State 64:
srr0: 0x00000000fffeff10 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44000228 xer: 0x0000000000000007 lr: 0x000000009a43524c ctr: 0x0000000000000000
r0: 0x000000009a435230 r1: 0x00000000f007fe40 r2: 0x00000000ffffffff r3: 0x00000000af3f7eb0
r4: 0x0000000090a89448 r5: 0x00000000aa3f7e60 r6: 0x00000000f007fbc0 r7: 0x0000000000000010
r8: 0x0000000000000009 r9: 0x0000000000000009 r10: 0x00000000907c1fd0 r11: 0x000000006f569448
r12: 0x0000000000000009 r13: 0x00000000051deef0 r14: 0x0000000000000009 r15: 0x00000000054c4460
r16: 0x0000000000000002 r17: 0x00000000054c9e40 r18: 0x00000000aa404750 r19: 0x00000000aa404750
r20: 0x00000000051df080 r21: 0x00000000051f2c30 r22: 0x00000000aa404750 r23: 0x00000000054c02d0
r24: 0x0000000000000001 r25: 0x00000000aa3f7eb0 r26: 0x00000000aa406840 r27: 0x00000000054c4310
r28: 0x0000000000000000 r29: 0x00000000aa3f7eb0 r30: 0x00000000aa407174 r31: 0x000000009a435190
Binary Images Description:
0x1000 - 0x199fff com.apple.mail 2.1 (752) /Applications/Mail.app/Contents/MacOS/Mail
0x5620000 - 0x5633fff com.apple.Mail.Syncer 1.0.8 (749.3) /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae9000 - 0x90b59fff IOKit /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b6f000 - 0x90b81fff libauto.dylib /usr/lib/libauto.dylib
0x90b88000 - 0x90e5ffff com.apple.CoreServices.CarbonCore 681.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec5000 - 0x90f45fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f8f000 - 0x90fd1fff com.apple.CFNetwork 129.21 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fefff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9110f000 - 0x9111dfff libz.1.dylib /usr/lib/libz.1.dylib
0x91120000 - 0x912dbfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913da000 - 0x913e3fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ea000 - 0x913f2fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f6000 - 0x9141efff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91431000 - 0x9143cfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91441000 - 0x914bcfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f9000 - 0x914f9fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fb000 - 0x91533fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154e000 - 0x91620fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91673000 - 0x91704fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174b000 - 0x91802fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183f000 - 0x9189dfff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cc000 - 0x918edfff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91901000 - 0x91926fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91939000 - 0x9197bfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91997000 - 0x919abfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b9000 - 0x919fffff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a16000 - 0x91addfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2b000 - 0x91b40fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b45000 - 0x91b63fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b69000 - 0x91c20fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c6f000 - 0x91c73fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c75000 - 0x91cddfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce2000 - 0x91d1ffff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d26000 - 0x91d3ffff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d44000 - 0x91d47fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d49000 - 0x91e27fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e47000 - 0x91e47fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e49000 - 0x91f2efff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f36000 - 0x91f55fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc1000 - 0x9202ffff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203a000 - 0x920cffff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920e9000 - 0x92671fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a4000 - 0x929cffff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x929ff000 - 0x92aedfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af0000 - 0x92b78fff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bb9000 - 0x92de4fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f11000 - 0x92f2ffff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3a000 - 0x92f94fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb2000 - 0x92fb2fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb4000 - 0x92fc8fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe0000 - 0x92ff0fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92ffc000 - 0x93011fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93023000 - 0x930aafff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930be000 - 0x930c9fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d3000 - 0x93100fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311a000 - 0x93129fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93135000 - 0x9319bfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931cc000 - 0x9321bfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x93249000 - 0x93266fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x93278000 - 0x93285fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9328e000 - 0x9359cfff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936ec000 - 0x936f8fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936fd000 - 0x9371dfff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93771000 - 0x93771fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93773000 - 0x93da6fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94133000 - 0x941a5fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941de000 - 0x942a2fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f4000 - 0x942f4fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942f6000 - 0x944b6fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94500000 - 0x9453dfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94545000 - 0x94595fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9459e000 - 0x945b8fff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945c8000 - 0x945eafff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94627000 - 0x9466cfff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x946f3000 - 0x9470ffff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94723000 - 0x94767fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478b000 - 0x9479afff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a2000 - 0x947affff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f5000 - 0x9480efff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94dfe000 - 0x94f2efff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fc0000 - 0x94fcffff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fd7000 - 0x95004fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9500b000 - 0x9501bfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9501f000 - 0x9504efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9505e000 - 0x9507bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95794000 - 0x95822fff com.apple.WebKit 419.3 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9587e000 - 0x95913fff com.apple.JavaScriptCore 418.6.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95950000 - 0x95c5dfff com.apple.WebCore 418.23 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95de6000 - 0x95e0ffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95e17000 - 0x95e93fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x9609b000 - 0x960cdfff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9704e000 - 0x9706dfff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x976de000 - 0x97703fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x98187000 - 0x98195fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x983a6000 - 0x98477fff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x984f4000 - 0x984f4fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9866d000 - 0x98685fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x98a42000 - 0x98a85fff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x98aab000 - 0x98ad2fff com.apple.DotMacSyncManager 1.0.5 (156) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98bfc000 - 0x98c3ffff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a3de000 - 0x9a3e9fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a3f4000 - 0x9a54dfff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: PowerMac3,6, BootROM 4.4.8f2, 1 processors, PowerPC G4 (3.3), 1.25 GHz, 1.25 GB
Graphics: ATI Radeon 9000 Pro, ATY,RV250, AGP, 64 MB
Memory Module: DIMM0/J21, 256 MB, DDR SDRAM, PC2600U-25330
Memory Module: DIMM1/J22, 512 MB, DDR SDRAM, PC2600U-25330
Memory Module: DIMM2/J23, 512 MB, DDR SDRAM, PC2600U-25330
Modem: Dash2, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: pci9004,7850, sppciscsibus, SLOT-2
PCI Card: usb, usb, SLOT-3
PCI Card: usb, usb, SLOT-3
PCI Card: pci1799,2, SLOT-3
Parallel ATA Device: HL-DT-ST RW/DVD GCC-4480B
Parallel ATA Device: ST380011A, 74.53 GB
USB Device: BUFFALO INC. USB-SATA Bridge, BUFFALO INC., Up to 480 Mb/sec, 500 mA
USB Device: USB Hub, Up to 12 Mb/sec, 500 mA
USB Device: deskjet 5550, hp, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Fujitsu Component, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
Thanks.
Doug

First off, if you installed any Mail plugins or widgets that do anything with your Mail, uninstall them, restart and test again. If the same thing happens (or you didn't install any plugins or widgets) then follow through with the rest of this post.
If it is happening in the test user account as well then we know it's affecting the whole system. That means the problem lies somewhere outside your user folder.
First thing we're going to do is back up your email and your Mail settings.
1. Make sure all applications are closed and that only Finder and Dashboard have black triangles next to or under them in the Dock. This is especially important for the Mail program.
2. Make sure it says Finder next to the Apple in the top left corner. Click File and underneath click New Folder. On your Desktop you'll see a folder called Untitled Folder. Rename it to Mail Backup, and then close any open windows.
3. Click the Go menu and under it select Go to Folder. Copy and paste this into the box and then click Go (or Ok):
~/Library/Preferences/
4. Look for a file called com.apple.mail.plist and, while holding down the Option key on your keyboard, drag it on to Mail Backup. This file contains all your email account settings and we now have a copy in the Mail Backup folder. Close any open windows.
5. Click the Go menu and under it select Go to Folder. Copy and paste this into the box and then click Go (or Ok):
~/Library/
6. Look for the Mail folder and, while holding down the Option key on your keyboard, drag it on to Mail Backup. This folder contains all the emails you've saved, and it too should be in the Mail Backup folder now. Close any open windows.
7. Click the Go menu and under it select Go to Folder. Copy and paste this into the box and then click Go (or Ok):
/Library
8. In the Window that opens drag the Mail folder to your Desktop. (You may be asked for your Administrator password.)
9. Click the Apple menu and select Restart. When you're asked if you are sure, click Restart again. Restarting the computer makes OS X "forget" the Mail folder we put on your Desktop and recreate a brand new one the next time Mail is opened.
10. Log into your user account (not the test account that we created earlier).
11. Once you are at your Desktop open Mail. It should work normally now.
If not repeat steps 7-11 but instead of moving the Mail folder, move the Fonts folder.
Let me know how that goes.

Mail "unexpectedly quits" after migration from snow leopard to new iMac running Mountain Lion

Mail "unexpectedly quits" after migration from snow leopard time machine files to new iMac running Mountain Lion. I can run connection doctor OK. But the activity window is blank. If you try to open message viewer window then mail program crashes. Would really like to get my old emails back as the old imac is totally dead. Thanks for any help.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter the name of the crashed application or process in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Mac OSX unexpectedly quits

My computer started acting wonky after I downloaded Onyx and used it to clear out some space on my hard drive. Anything I try to find in spotlight yields "no results found." I have to use the shortcut "Shift""Apple""N" to create a new folder on the desk top. And worst of all, my computer freezes every once in a while and a transparent black box pops up on the screen saying "you must restart your computer because Mac OSX unexpectedly quit. Hold down the power button to restart." I don't want to have to reinstall my OS. Is there any other way around this issue?

First we need to fix the HD I think, work on Spotlight later.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If all the above fails, then it appears to be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

IMovie quits for no reasons and its options get reset

Just a bit ago, i was using imovie and then it quit for no reason, and it has beend oing that reciently, but I can get up fine. This time, it quit and it reset its options and I didn't tell it to do that. What is going on an d how can I fix this?
the project seems to be uneffected.

Perhaps you answered your own question. Garbage
Collection.
You need to save a reference of your implementation
class or it will be eaten by the GC. You can do this
by having a private Object within your Class.
You need to keep the Server alive. Once the RMI
Runtime had a "keep alive" thread for this but in
newer (SDK1.4+) versions it's now up to you.
We use this in our main() method that starts the
server:
Object forever = new Object();
... in a sync block
wait(forever);This sounds like it is right on the money, but could you please spell out in a little more detail what I need to do? As I mentioned, I start the server like this:
java -classpath dermpathApplet.jar:mail.jar:activation.jar:mysql-connector-java-3.0.11-stable-bin.jar com.edermpath.dermpath_client.DPAppletServer &
DPAppletServer is very simple, looks like this:
public class DPAppletServer {
public DPAppletServer() {
public static void main(String args[]) {
try {
new DPAppletServer();
DataAccessImpl da=new DataAccessImpl();
java.rmi.Naming.rebind("rmi://www.dp.mcw.edu/com.edermpath.dermpath_client.DataAccess",da);
etc
Do you mean that I need to modify DPAppletServer? Or DataAccessImpl? How would a private object prevent the server from being garbage collected? Where does the sync block go? Is it just for a separate thread that waits forever??
Thank you very much for your help!
dermite

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

The battery is fully charged so it is not the problem.
What happens when you use the MagSafe?

Mail unexpectedly quits when I try to open the Mail Application 4.5 and system is 10.6.8

Mail unexpectedly quits when I try to open the Mail Application 4.5.
Any ideas how to resolve this?
I have tried the suggestions already given on Lists, and nothing has yet worked...

10.6.8 is not Mountain Lion.
How big is your hard drive, and how full is it?
Did you happen to download any system cache cleaners? Those can damage its ability to function.
Have you tried repairing permissions?
Is your data backed up?
Is Spotlight indexed?
Is the Mail trying to load an IMAP, POP or Exchange account?
I've requested this thread be moved, no need to repost.

Mail unexpectedly quits when trying to get mail

Please help me, the person at the genius bar was useless. My mail unexpectedly quits only when trying to get mail. I have repaired permissions, and I did an archive reinstall (at the recommendation of the genius). Nothing I seem to do works, even when I removed the envelop index and started mail after getting re setup it just crashed again.

Hi CurtRK, and a warm welcome to the forums!
You mention the envelope, but how about the Cache, and doing it like this...
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move the following folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.

Mail unexpectedly quits every time so how can I reset it?

When I opened my iMac today I was unexpectedly invited (with no other option) to set up Mail from scratch. I set up my primary email account and started to set up the next account but then Mail "unexpectedly quit." I can now open Mail and see all of the previously established mailboxes on my primary account but it "unexpectedly quits" after about 30 seconds. How on earth can I get around this?
There are some posts about Mail unexpectedly quitting in a similar manner but I couldn't find any response that helped me.

There's 3 great articles on Apple's Support site that can help you with Mail unexpectedly quitting (along with other Mail problems as well):
http://docs.info.apple.com/article.html?path=Mail/3.0/en/14019.html
http://docs.info.apple.com/article.html?artnum=301315
http://docs.info.apple.com/article.html?path=Mail/2.0/en/ml1002.html
Hope this helps!
-Scott
Message was edited by: Scott Rose

Mail unexpectedly quits when launched with Leopard

I just installed leopard, but I tried to launch Mail, i keep getting this message saying that mail unexpectedly quit. Does anyone have any suggestions. Thanks.

10.6.8 is not Mountain Lion.
How big is your hard drive, and how full is it?
Did you happen to download any system cache cleaners? Those can damage its ability to function.
Have you tried repairing permissions?
Is your data backed up?
Is Spotlight indexed?
Is the Mail trying to load an IMAP, POP or Exchange account?
I've requested this thread be moved, no need to repost.

HT3275 Hi, I have backed up 2 IMACs and one Mac Book Pro but for some reason, the 3rd IMAC come up with this problem: The backup disk image "/Volumes/Data/Anthony's iMac.sparsebundle" could not be accessed (error -1). Why? They computer system is up to da

Hi, I have backed up 2 IMACs and one Mac Book Pro but for some reason, the 3rd IMAC come up with this problem: The backup disk image “/Volumes/Data/Anthony’s iMac.sparsebundle” could not be accessed (error -1). Why? The computer system is up to date and I have had no issue with the other computers, just this one.
Many thanks
Anthony

Try this Discussion...
https://discussions.apple.com/message/18783684#18783684

TS1702 iBooks keeps quitting for no reason

iBooks keeps quitting for no reason. So tedious, so fed up with the app.

You might have a corrupt PDF file in iBooks, a corrupted book download, the app itself might be corrupt.....have you tried deleting the app and reinstall it? You can download your books again from the purchased tab of the iBooks app. If you sync with iTunes, you can sync all of your books back to the iPad after you delete the app and reinstall it.
In the meantime, you might want to just try quitting the app, reboot the iPad and then see how the app behaves.
Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the iBooks app and then swipe "up" on the app preview thumbnail to close it.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Mac Mail Unexpectedly Quits for no reason

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