Mac Mini shuts down without warning, doesn't want to re-boot again

My mini is only 3 months old. I upgraded to 2 gigs of Ram when I got it (saved about a hundred bucks). It seems to be overheating and shutting down, problem is it happens all the time. When I try to restart it, I must wait until it is cold to the touch otherwise it will lock-up and I have to manually shut it down again. I have tried raising the mini up a little to try and get some extra air underneath but no luck. Should I take it back/get it serviced?

Welcome to Apple Discussions!
Is it just coincidence that several people are finding this issue arise at this point in time or has an update affected it (not that I've updated anything on it recently other than installing the new version of Inquisitor for Safari).
It's just coincidental I think - and given you've not updated anything, it is therefore not an update-related issue. However, the way the G4 mini's cooling system is designed, it's entirely possible for many things to potentially contribute to escalating heat issues in the system. In the first instance, the systems tend to collect dust and debris inside and around the vents as a result of the way the airflow is directed, so cleaning can be helpful. A strong vacuum cleaner used around the vents at the base and on the back can remove a lot of material and help system cooling. There's also potential for the CPU heatsink to become dislodged if the system has been opened or subject to movement or vibration, or for the thermal paste between it and processor to degrade, reducing efficiency of the heatsink. In addition, there's a thermal pad squeezed between the underside of the logic board and the base of the casing, designed to help draw heat from the CPU and dissipate it that way. The pad can deteriorate - it's a service part so can be replaced. Add to that the possibility for the fan to fail, and for any combination of the above to occur, and you have a number of scenarios in which an otherwise healthy Mac mini can begin to show thermal problems.
In your situation, I'd start by cleaning the system out. If you've previously opened it, I'd say do so again and take some time to ensure that all dust and debris is removed - blowing through the system can be sufficient for that. Also check the heatsink is secure and that when running, the fan is actually spinning. If you haven't previously opened it and don't want to try, try the vacuum cleaner method on the vents to see if that helps.
If those steps don't help, then it becomes increasingly likely the system needs some service attention, and the thermal pad and paste become likely culprits.

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        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [loaded]    com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Click for support]
        [loaded]    com.anchorfree.ajaxserver.plist [Click for support]
        [running]    com.bjango.istatmenusdaemon.plist [Click for support]
        [loaded]    com.bombich.ccc.plist [Click for support]
        [unknown]    com.bombich.ccc.scheduledtask.6E58EB2F-4F27-4745-8448-57AF949CED8F.plist [Click for support]
        [loaded]    com.embraceware.awaken.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [not loaded]    com.gopro.stereomodestatus.plist [Click for support]
        [running]    com.intego.BackupAssistant.daemon.plist [Click for support]
        [running]    com.intego.BackupManagerPro.daemon.plist [Click for support]
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        [running]    com.intego.commonservices.daemon.taskmanager.plist [Click for support]
        [loaded]    com.intego.commonservices.icalserver.plist [Click for support]
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        [running]    com.intego.netbarrier.daemon.plist [Click for support]
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        [running]    com.spotify.webhelper.plist [Click for support]
        [not loaded]    com.synology.CloudStation.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
        [running]    ws.agile.1PasswordAgent.plist [Click for support]
    User Login Items: ℹ️
        Macs Fan Control    Application  (/Users/[redacted]/Downloads/Macs Fan Control.app)
        iTunesHelper    UNKNOWN  (missing value)
        GrowlMenu    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlMenu.app)
        AwakenHelper    Application  (/Users/[redacted]/Library/Application Support/Awaken/AwakenHelper.app)
        GetBackupAgent    Application  (/Users/[redacted]/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)
        MainMenu    Application  (/Users/[redacted]/Desktop/Small Apps/MainMenu.app)
        Dropbox    Application  (/Users/[redacted]/Desktop/Dropbox.app)
        WFTPairing    Application  (/Applications/Canon Utilities/EOS Utility/WFTPairing.app)
        ClustersHelper    Application  (/Library/PreferencePanes/Clusters.prefPane/Contents/Resources/ClustersHelper.a pp)
        PowerMate    Application  (/Applications/PowerMate.app)
        Launch Nikon Message Center 2    Application  (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
        ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
        HPEventHandler    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 9.5.5 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.1.5f1 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SpeedDownload Browser Plugin: Version: 1.7.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
        RealPlayer Plugin: Version: Unknown [Click for support]
        QuickTime Plugin: Version: 7.7.3
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        Yahoo! Installer 3: Version: 1.0.128 [Click for support]
        CANONiMAGEGATEWAYDL: Version: 2.1.0.1 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        CANONiMAGEGATEWAYLI: Version: 2.1.0.1 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
        OfficeLiveBrowserPlugin: Version: 12.3.5 [Click for support]
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
        WebEx: Version: 1.0 [Click for support]
        Picasa: Version: 1.0 - SDK 10.6 [Click for support]
        nprevweb: Version: 4.0.0.950 [Click for support]
    Safari Extensions: ℹ️
        Open in Internet Explorer
        Awesome Screenshot
        Slick Savings  [Adware! - Remove]
        Twitter for Safari
        FastestTube
        Video Converter
        Ebay Shopping Assistant  [Adware! - Remove]
        1Password
        Amazon Shopping Assistant  [Adware! - Remove]
        Searchme  [Adware! - Remove]
    Audio Plug-ins: ℹ️
        de.access-music.virus_ti: Version: Unknown - SDK 10.7 [Click for support]
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS4  [Click for support]
        AppTrap  [Click for support]
        Cameras  [Click for support]
        Clusters  [Click for support]
        Déjà Vu  [Click for support]
        Disctop  [Click for support]
        Fan Control  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        GoPro  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Perian  [Click for support]
        SwitchResX  [Click for support]
        YAMAHA-USBMIDIPatch  [Click for support]
    Time Machine: ℹ️
        Skip System Files: YES - System files not being backed up
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            HD3: Disk size: 3.00 TB Disk used: 1.43 TB
        Destinations:
            UltraMax [Network]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 1.43 TB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             0%    SystemUIServer
             0%    AppleSpell
             0%    ocspd
             0%    devolonetsvc
    Top Processes by Memory: ℹ️
        275 MB    firefox
        129 MB    Dock
        112 MB    loginwindow
        112 MB    mds_stores
        94 MB    Finder
    Virtual Memory Information: ℹ️
        4.78 GB    Free RAM
        2.45 GB    Active RAM
        420 MB    Inactive RAM
        943 MB    Wired RAM
        1.88 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 2, 2015, 01:02:57 PM    Self test - passed
    Any suggestions as to what might be wrong? I cannot seem to run AHT (no reaction when booting with D-key pressed)    
    Thanks!

    EtreCheck version: 2.1.8 (121)
    Report generated 3 Feb 2015 10:03:09 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (24-inch, Early 2009) (Verified)
        iMac - model: iMac9,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce GT 130 - VRAM: 512 MB
            iMac 1920 x 1200
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 18:7:23
    Disk Information: ℹ️
        ST3000DM001-1CH166 disk0 : (3 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            HD3 (disk0s2) / : 3.00 TB (1.57 TB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple, Inc. Keyboard Hub
            Mitsumi Electric Apple Optical USB Mouse
            Apple, Inc Apple Keyboard
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/EyeTV.app
        [not loaded]    com.elgato.driver.Pluto2 (1.1) [Click for support]
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hidhook (8.0 18608.898384) [Click for support]
        [not loaded]    com.parallels.kext.hypervisor (8.0 18608.898384) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (8.0 18608.898384) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (8.0 18608.898384) [Click for support]
        [not loaded]    com.parallels.kext.vnic (8.0 18608.898384) [Click for support]
            /Applications/spotflux.app
        [not loaded]    com.spotflux.Spotflux.tap (1.0) [Click for support]
        [loaded]    com.spotflux.Spotflux.tun (1.0) [Click for support]
            /Library/Application Support/Hotspot Shield
        [not loaded]    com.anchorfree.tun (1.0.1) [Click for support]
            /Library/Application Support/VirtualBox
        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.16) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) [Click for support]
        [not loaded]    com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
        [not loaded]    com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
        [not loaded]    com.HarmonyRemote.iokit.HarmonyKext (1.0.0) [Click for support]
        [not loaded]    com.LaCie.ScsiType00 (1.2.2) [Click for support]
        [not loaded]    com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
        [not loaded]    com.elgato.driver.DontMatchAfaTech (1.1) [Click for support]
        [not loaded]    com.elgato.driver.DontMatchCinergy450 (1.1) [Click for support]
        [not loaded]    com.elgato.driver.DontMatchCinergyXS (1.1) [Click for support]
        [not loaded]    com.elgato.driver.DontMatchEmpia (1.1) [Click for support]
        [not loaded]    com.elgato.eyetv.ClassicNotSeizeDriver (1.1.2) [Click for support]
        [not loaded]    com.griffintechnology.iokit.PowerMate (1.5.1) [Click for support]
        [not loaded]    com.jmicron.driver.jmPeripheralDevice (1.0.6) [Click for support]
        [not loaded]    com.lacie.driver.LaCie_RemoteComms (1.0.1) [Click for support]
        [not loaded]    com.oxsemi.driver.OxsemiDeviceType00 (1.06.4) [Click for support]
        [not loaded]    de.access-music.virus_ti.driver.audio (2.2.0 - SDK 10.7) [Click for support]
            /System/Library/Extensions/AccessVirusTI.kext/Contents/PlugIns
        [not loaded]    de.access-music.virus_ti.driver.audio_TIGER (2.2.0 - SDK 10.4) [Click for support]
            /System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
        [not loaded]    com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
            /System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
        [not loaded]    com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
            /System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
        [not loaded]    com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
            /Users/[redacted]/Desktop/TuneClone.app
        [not loaded]    com.tuneclone.driver.TuneClone_Virtual_CDWriter (1.0.0d1) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [running]    com.bjango.istatmenusagent.plist [Click for support]
        [running]    com.canon.MFManager.plist [Click for support]
        [loaded]    com.divx.dms.agent.plist [Click for support]
        [loaded]    com.divx.update.agent.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.hp.help.tocgenerator.plist [Click for support]
        [loaded]    com.intego.backupassistant.agent.plist [Click for support]
        [loaded]    com.intego.backupmanagerpro.agent.plist [Click for support]
        [running]    com.intego.commonservices.integomenu.plist [Click for support]
        [loaded]    com.intego.commonservices.taskmanager.plist [Click for support]
        [loaded]    com.intego.commonservices.uninstaller.plist [Click for support]
        [running]    com.intego.netbarrier.alert.plist [Click for support]
        [running]    com.intego.netupdate.agent.plist [Click for support]
        [loaded]    com.intego.virusbarrier.alert.plist [Click for support]
        [loaded]    com.lacie.eventsactions.launcher.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    com.realvnc.vncserver.peruser.plist [Click for support]
        [not loaded]    com.realvnc.vncserver.prelogin.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]
        [loaded]    de.devolo.networkservice.notify.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [loaded]    com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Click for support]
        [loaded]    com.anchorfree.ajaxserver.plist [Click for support]
        [running]    com.bjango.istatmenusdaemon.plist [Click for support]
        [loaded]    com.bombich.ccc.plist [Click for support]
        [unknown]    com.bombich.ccc.scheduledtask.6E58EB2F-4F27-4745-8448-57AF949CED8F.plist [Click for support]
        [loaded]    com.embraceware.awaken.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [not loaded]    com.gopro.stereomodestatus.plist [Click for support]
        [failed]    com.intego.BackupAssistant.daemon.plist [Click for support]
        [failed]    com.intego.BackupManagerPro.daemon.plist [Click for support]
        [running]    com.intego.commonservices.daemon.integod.plist [Click for support]
        [running]    com.intego.commonservices.daemon.taskmanager.plist [Click for support]
        [loaded]    com.intego.commonservices.icalserver.plist [Click for support]
        [loaded]    com.intego.commonservices.metrics.kschecker.plist [Click for support]
        [running]    com.intego.netbarrier.daemon.logger.plist [Click for support]
        [running]    com.intego.netbarrier.daemon.monitor.plist [Click for support]
        [running]    com.intego.netbarrier.daemon.plist [Click for support]
        [running]    com.intego.netupdate.daemon.plist [Click for support]
        [loaded]    com.intego.virusbarrier.daemon.emlparser.plist [Click for support]
        [loaded]    com.intego.virusbarrier.daemon.logger.plist [Click for support]
        [running]    com.intego.virusbarrier.daemon.plist [Click for support]
        [loaded]    com.intego.virusbarrier.daemon.scanner.plist [Click for support]
        [running]    com.lacie.desktopmanager.service.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.realvnc.vncserver.plist [Click for support]
        [loaded]    com.spotflux.Spotflux.tun.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]
        [failed]    com.torch.update.agent.plist [Click for support]
        [running]    de.devolo.networkservice.plist [Click for support]
        [failed]    org.opensc.pcscd.autostart.plist [Click for support]
        [not loaded]    org.virtualbox.startup.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.koingosw.MacCleanse4Helper.Reminder.plist [Click for support]
        [loaded]    com.koingosw.MacCleanse4Helper.TrashWatcher.plist [Click for support]
        [loaded]    com.macupdate.desktop5.scanner.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [not loaded]    com.synology.CloudStation.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
        [running]    ws.agile.1PasswordAgent.plist [Click for support]
    User Login Items: ℹ️
        Macs Fan Control    Application  (/Users/[redacted]/Downloads/Macs Fan Control.app)
        iTunesHelper    UNKNOWN  (missing value)
        GrowlMenu    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlMenu.app)
        AwakenHelper    Application  (/Users/[redacted]/Library/Application Support/Awaken/AwakenHelper.app)
        GetBackupAgent    Application  (/Users/[redacted]/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)
        MainMenu    Application  (/Users/[redacted]/Desktop/Small Apps/MainMenu.app)
        Dropbox    Application  (/Users/[redacted]/Desktop/Dropbox.app)
        WFTPairing    Application  (/Applications/Canon Utilities/EOS Utility/WFTPairing.app)
        ClustersHelper    Application  (/Library/PreferencePanes/Clusters.prefPane/Contents/Resources/ClustersHelper.a pp)
        PowerMate    Application  (/Applications/PowerMate.app)
        Launch Nikon Message Center 2    Application  (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
        ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
        HPEventHandler    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 9.5.5 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.1.5f1 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SpeedDownload Browser Plugin: Version: 1.7.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
        RealPlayer Plugin: Version: Unknown [Click for support]
        QuickTime Plugin: Version: 7.7.3
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        Yahoo! Installer 3: Version: 1.0.128 [Click for support]
        CANONiMAGEGATEWAYDL: Version: 2.1.0.1 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        CANONiMAGEGATEWAYLI: Version: 2.1.0.1 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
        OfficeLiveBrowserPlugin: Version: 12.3.5 [Click for support]
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
        WebEx: Version: 1.0 [Click for support]
        Picasa: Version: 1.0 - SDK 10.6 [Click for support]
        nprevweb: Version: 4.0.0.950 [Click for support]
    Safari Extensions: ℹ️
        1Password
        Video Converter
        FastestTube
        Twitter for Safari
        Open in Internet Explorer
    Audio Plug-ins: ℹ️
        de.access-music.virus_ti: Version: Unknown - SDK 10.7 [Click for support]
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS4  [Click for support]
        AppTrap  [Click for support]
        Cameras  [Click for support]
        Clusters  [Click for support]
        Déjà Vu  [Click for support]
        Disctop  [Click for support]
        Fan Control  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        GoPro  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Perian  [Click for support]
        SwitchResX  [Click for support]
        YAMAHA-USBMIDIPatch  [Click for support]
    Time Machine: ℹ️
        Skip System Files: YES - System files not being backed up
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            HD3: Disk size: 3.00 TB Disk used: 1.43 TB
        Destinations:
            UltraMax [Network]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 1.43 TB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             0%    devolonetsvc
             0%    MacsFanControl
             0%    mds
             0%    fontd
    Top Processes by Memory: ℹ️
        301 MB    firefox
        172 MB    loginwindow
        120 MB    mds_stores
        112 MB    Finder
        103 MB    WindowServer
    Virtual Memory Information: ℹ️
        4.75 GB    Free RAM
        2.48 GB    Active RAM
        516 MB    Inactive RAM
        835 MB    Wired RAM
        1.82 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 2, 2015, 03:52:38 PM    Self test - passed
        Feb 2, 2015, 03:36:38 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/nb_alert_2015-02-02-153638_[re dacted].crash

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    My MacBook shuts down without warning.  I recently installed Snow Leopard and increased my RAM/Memory.  My battery is fine.  When I took it to the Genius Bar and they ran a diagnostic, nothing showed up.  It appeared fine and did not shut down during the time I was in the Apple Store.  Of course, once I made the two-hour drive home, my computer shut down within two minutes of using it.  Any ideas?  Do I need a new computer?  This one is about 5 years old.

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  • Shut down without warning @ 30% , firewire not working , sleep mode problem

    Hello!
    I seem to have a combination of problems in which I believe that somehow they must be related altogether. I would appreciate any advice you may have on the cause of these problems and/or any solutions. Here's a detailed list of the problems:
    1. The computer shuts down without warning at about 30% battery.
    2. The Firewire doesn't seem to work when I try to connect my external HD.
    3. The firewire Bus data is not shown on the System Profiler.
    4. The sleep mode doesn't work; if I press the "sleep" icon, it doesn't respond to it.
    5. When I close the lid and open it again, the screen remains turned off which requires me to force shut down the computer every time. Yet, it seems that its only the screen that does not want to come back up, the unit seems operational.
    6. The sleep light indicator does not pulse when lid is closed, it stays on.
    Actions taken:I have tried resetting the Power Management Unit (PMU) to no avail. Have the battery update. Have reset the PRAM.
    Thanks in advance for any help!

    Temp: (on start-up in regualr mode, about 2 minutes from boot up)
    AMBIE: 25ºC
    CPU A Heatsink: 31ºC
    CPU A Proximity: 35ºC
    CPU A Temperature Diode: 32ºC
    Display Screen Proximity: 29ºC
    Graphics Processor Heatsink 1: 34ºC
    Graphics Processor Temperature Diode: 44ºC
    Hard Drive Bay 1: 31ºC
    Main Logic Board: 32ºC
    Northbridge Chip: 55ºC
    Northbridge Heat Sink: 50ºC
    Northbridge Position 1: 39ºC
    Optical Drive: 26ºC
    Power Supply Position 1: 42ºC
    SMAR Disk WDC: 33ºC
    CPU Core 1: 33ºC
    CPU Core 2: 32ºC
    less then 5 minutes in the computer shut itself off...
    went to safe mode, temp was as follows:
    20 minutes running safe mode:
    28ºC
    50ºC
    55ºC
    56ºC
    50ºC
    54ºC - Graphics Processor Heatsink 1
    64ºC - Graphics Processor Temperature Diode
    47ºC
    52ºC
    86ºC
    81ºC
    62ºC
    41ºC
    74ºC - Power Supply Position 1
    49ºC
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    26ºC
    49ºC
    56ºC
    56ºC
    52ºC
    54ºC - Graphics Processor Heatsink 1
    64ºC - Graphics Processor Temperature Diode
    50ºC
    54ºC
    89ºC
    84ºC
    64ºC
    45ºC
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  • Mac Mini shutting down while asleep.

    I have frequent problems with my Mac Mini shutting down while asleep. Resetting the SMC doesn't seem to help. SMC firmware is the latest version. Hardware details are:
    Model Name:          Mac mini
      Model Identifier:          Macmini6,2
      Processor Name:          Intel Core i7
      Processor Speed:          2.3 GHz
      Number of Processors:          1
      Total Number of Cores:          4
      L2 Cache (per Core):          256 KB
      L3 Cache:          6 MB
      Memory:          8 GB
      Boot ROM Version:          MM61.0106.B03
      SMC Version (system):          2.8f1
    OS X 10.9.1

    If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
    This procedure is a diagnostic test. It makes no changes to your data.
    Please triple-click anywhere in the line below on this page to select it:
    syslog -k Sender kernel -k Message CSeq 'n Cause: -' | tail | awk '/:/{$4=""; print}' | pbcopy
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
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  • My MacBook Keeps shutting down without warning

    Every since downloading Mavericks I have been having problems with my MacBook Pro. The worst thing is that the computer randomly shuts down without warning. Today this has happended about a dozen or more times. Every time it generates a report that is sent to Apple. I have coppied the first few lines of the report and I have pasted it below, I can post up the full report if need be: if anyone can help that would be great!
    Anonymous UUID: 4F286140-3E8B-EF8D-E423-43178335AC4F
    Wed Feb 26 16:22:55 2014
    panic(cpu 2 caller 0xffffff7f8d6befac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80aaa07000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 2), Frame : Return Address
    0xffffff8087dc2ea0 : 0xffffff800b222f69
    0xffffff8087dc2f20 : 0xffffff7f8d6befac
    0xffffff8087dc2ff0 : 0xffffff7f8bcba53d
    0xffffff8087dc30b0 : 0xffffff7f8bd86d9e
    0xffffff8087dc30f0 : 0xffffff7f8bd86dfc
    0xffffff8087dc3160 : 0xffffff7f8c00b5be
    0xffffff8087dc3290 : 0xffffff7f8bdaad41
    0xffffff8087dc32b0 : 0xffffff7f8bcc108d
    0xffffff8087dc3360 : 0xffffff7f8bcbebae
    0xffffff8087dc3560 : 0xffffff7f8bcc04d7
    0xffffff8087dc3630 : 0xffffff7f8cceb5bf
    0xffffff8087dc3700 : 0xffffff7f8cd15993
    0xffffff8087dc3780 : 0xffffff7f8ccfdcc0
    0xffffff8087dc37e0 : 0xffffff7f8ccfe5ba
    0xffffff8087dc3830 : 0xffffff7f8ccfe934
    0xffffff8087dc38a0 : 0xffffff7f8ccff1a8
    0xffffff8087dc38e0 : 0xffffff7f8cccc1ca
    0xffffff8087dc3a60 : 0xffffff7f8ccfbb20
    0xffffff8087dc3b20 : 0xffffff7f8cccacb9
    0xffffff8087dc3b70 : 0xffffff800b6cc226
    0xffffff8087dc3b90 : 0xffffff800b6cd821
    0xffffff8087dc3bf0 : 0xffffff800b6cb28f
    0xffffff8087dc3d40 : 0xffffff800b2b6008
    0xffffff8087dc3e50 : 0xffffff800b226bb1
    0xffffff8087dc3e80 : 0xffffff800b2139b5
    0xffffff8087dc3ef0 : 0xffffff800b21e003
    0xffffff8087dc3f70 : 0xffffff800b2c921d
    0xffffff8087dc3fb0 : 0xffffff800b2f3e26
          Kernel Extensions in backtrace:
    com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8d6b1000->0xffffff7f8d6c3fff
    dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8d6a9000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8bb24000
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b8ba000
      dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8bc16000

    Hi Mende1,
    thanks very much for the help; the problem only started after I upgraded to Mavericks and started immediately after that. I have seen that there are other problems with my GPU particularly the icons on my desktop decaying. My computer is a mid 2010 CPU, it backs up automatically to our AirPort
    In any case here is the full error message:
    Anonymous UUID: 4F286140-3E8B-EF8D-E423-43178335AC4F
    Wed Feb 26 16:22:55 2014
    panic(cpu 2 caller 0xffffff7f8d6befac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80aaa07000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 2), Frame : Return Address
    0xffffff8087dc2ea0 : 0xffffff800b222f69
    0xffffff8087dc2f20 : 0xffffff7f8d6befac
    0xffffff8087dc2ff0 : 0xffffff7f8bcba53d
    0xffffff8087dc30b0 : 0xffffff7f8bd86d9e
    0xffffff8087dc30f0 : 0xffffff7f8bd86dfc
    0xffffff8087dc3160 : 0xffffff7f8c00b5be
    0xffffff8087dc3290 : 0xffffff7f8bdaad41
    0xffffff8087dc32b0 : 0xffffff7f8bcc108d
    0xffffff8087dc3360 : 0xffffff7f8bcbebae
    0xffffff8087dc3560 : 0xffffff7f8bcc04d7
    0xffffff8087dc3630 : 0xffffff7f8cceb5bf
    0xffffff8087dc3700 : 0xffffff7f8cd15993
    0xffffff8087dc3780 : 0xffffff7f8ccfdcc0
    0xffffff8087dc37e0 : 0xffffff7f8ccfe5ba
    0xffffff8087dc3830 : 0xffffff7f8ccfe934
    0xffffff8087dc38a0 : 0xffffff7f8ccff1a8
    0xffffff8087dc38e0 : 0xffffff7f8cccc1ca
    0xffffff8087dc3a60 : 0xffffff7f8ccfbb20
    0xffffff8087dc3b20 : 0xffffff7f8cccacb9
    0xffffff8087dc3b70 : 0xffffff800b6cc226
    0xffffff8087dc3b90 : 0xffffff800b6cd821
    0xffffff8087dc3bf0 : 0xffffff800b6cb28f
    0xffffff8087dc3d40 : 0xffffff800b2b6008
    0xffffff8087dc3e50 : 0xffffff800b226bb1
    0xffffff8087dc3e80 : 0xffffff800b2139b5
    0xffffff8087dc3ef0 : 0xffffff800b21e003
    0xffffff8087dc3f70 : 0xffffff800b2c921d
    0xffffff8087dc3fb0 : 0xffffff800b2f3e26
          Kernel Extensions in backtrace:
    com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8d6b1000->0xffffff7f8d6c3fff
    dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8d6a9000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8bb24000
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b8ba000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8bc16000
    dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8d6ac000
    com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8bc69000->0xffffff7f8bed8fff
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b8ba000
    dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8bc59000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8bc16000
    com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f8bee3000->0xffffff7f8c18ffff
    dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8bc69000
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b8ba000
    com.apple.GeForceTesla(8.1.8)[7DAF283F-6FD3-3783-B3CC-D23964F1B9B8]@0xffffff7f8 ccb9000->0xffffff7f8cd83fff
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b8ba000
    dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8bc59000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8bc16000
    dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8bc69000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x000000000b000000
    Kernel text base: 0xffffff800b200000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 5409208322931
    last loaded kext at 1260272477635: com.apple.filesystems.afpfs            11.0 (addr 0xffffff7f8d82b000, size 348160)
    last unloaded kext at 341345478490: com.apple.filesystems.msdosfs            1.9 (addr 0xffffff7f8d7c1000, size 57344)
    loaded kexts:
    com.apple.filesystems.afpfs            11.0
    com.apple.nke.asp-tcp            8.0.0
    com.apple.filesystems.smbfs            2.0.0
    com.apple.driver.AudioAUUC            1.60
    com.apple.driver.AppleHWSensor            1.9.5d0
    com.apple.driver.AGPM            100.14.11
    com.apple.filesystems.autofs            3.0
    com.apple.iokit.IOBluetoothSerialManager            4.2.0f6
    com.apple.driver.AppleMikeyHIDDriver            124
    com.apple.driver.AppleHDA            2.5.3fc1
    com.apple.driver.AppleSMCLMU            2.0.4d1
    com.apple.driver.AppleMikeyDriver            2.5.3fc1
    com.apple.GeForceTesla            8.1.8
    com.apple.driver.AppleUpstreamUserClient            3.5.13
    com.apple.driver.AppleMuxControl            3.4.12
    com.apple.driver.AppleMCCSControl            1.1.12
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport            4.2.0f6
    com.apple.driver.AppleSMCPDRC            1.0.0
    com.apple.driver.AppleLPC            1.7.0
    com.apple.driver.AppleIntelHDGraphics            8.1.8
    com.apple.driver.AppleIntelHDGraphicsFB            8.1.8
    com.apple.iokit.IOUserEthernet            1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X            7.0.0
    com.apple.driver.AppleHWAccess            1
    com.apple.driver.ACPI_SMC_PlatformPlugin            1.0.0
    com.apple.driver.SMCMotionSensor            3.0.4d1
    com.apple.driver.AppleUSBTCButtons            240.2
    com.apple.driver.AppleUSBTCKeyboard            240.2
    com.apple.driver.AppleUSBCardReader            3.3.5
    com.apple.driver.AppleIRController            325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless            1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib            1.0.0d1
    com.apple.BootCache            35
    com.apple.iokit.SCSITaskUserClient            3.6.0
    com.apple.driver.XsanFilter            404
    com.apple.iokit.IOAHCIBlockStorage            2.4.0
    com.apple.driver.AppleUSBHub            650.4.4
    com.apple.driver.AppleFWOHCI            4.9.9
    com.apple.driver.AirPort.Brcm4331            700.20.22
    com.apple.driver.AppleAHCIPort            2.9.5
    com.apple.iokit.AppleBCM5701Ethernet            3.6.9b9
    com.apple.driver.AppleUSBEHCI            650.4.1
    com.apple.driver.AppleSmartBatteryManager            161.0.0
    com.apple.driver.AppleACPIButtons            2.0
    com.apple.driver.AppleRTC            2.0
    com.apple.driver.AppleHPET            1.8
    com.apple.driver.AppleSMBIOS            2.0
    com.apple.driver.AppleACPIEC            2.0
    com.apple.driver.AppleAPIC            1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient            216.0.0
    com.apple.nke.applicationfirewall            153
    com.apple.security.quarantine            3
    com.apple.driver.AppleIntelCPUPowerManagement            216.0.0
    com.apple.security.SecureRemotePassword            1.0
    com.apple.AppleGraphicsDeviceControl            3.4.12
    com.apple.kext.triggers            1.0
    com.apple.iokit.IOSerialFamily            10.0.7
    com.apple.driver.DspFuncLib            2.5.3fc1
    com.apple.vecLib.kext            1.0.0
    com.apple.iokit.IOAudioFamily            1.9.4fc11
    com.apple.kext.OSvKernDSPLib            1.14
    com.apple.iokit.IOFireWireIP            2.2.5
    com.apple.driver.AppleHDAController            2.5.3fc1
    com.apple.iokit.IOHDAFamily            2.5.3fc1
    com.apple.driver.AppleSMBusPCI            1.0.12d1
    com.apple.nvidia.classic.NVDANV50HalTesla            8.1.8
    com.apple.nvidia.classic.NVDAResmanTesla            8.1.8
    com.apple.driver.AppleGraphicsControl            3.4.12
    com.apple.driver.AppleBacklightExpert            1.0.4
    com.apple.driver.AppleSMBusController            1.0.11d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.2.0f6
    com.apple.iokit.IONDRVSupport            2.3.6
    com.apple.iokit.IOSurface            91
    com.apple.iokit.IOGraphicsFamily            2.3.6
    com.apple.iokit.IOBluetoothFamily            4.2.0f6
    com.apple.driver.IOPlatformPluginLegacy            1.0.0
    com.apple.driver.IOPlatformPluginFamily            5.5.1d27
    com.apple.driver.AppleSMC            3.1.6d1
    com.apple.driver.AppleUSBMultitouch            240.6
    com.apple.iokit.IOSCSIBlockCommandsDevice            3.6.0
    com.apple.iokit.IOUSBMassStorageClass            3.6.0
    com.apple.iokit.IOUSBHIDDriver            650.4.4
    com.apple.driver.AppleUSBMergeNub            650.4.0
    com.apple.driver.AppleUSBComposite            650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice            3.6.0
    com.apple.iokit.IOBDStorageFamily            1.7
    com.apple.iokit.IODVDStorageFamily            1.7.1
    com.apple.iokit.IOCDStorageFamily            1.7.1
    com.apple.iokit.IOAHCISerialATAPI            2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily            3.6.0
    com.apple.iokit.IOFireWireFamily            4.5.5
    com.apple.iokit.IOUSBUserClient            650.4.4
    com.apple.iokit.IO80211Family            600.34
    com.apple.iokit.IOAHCIFamily            2.6.0
    com.apple.iokit.IOEthernetAVBController            1.0.3b3
    com.apple.driver.mDNSOffloadUserClient            1.0.1b4
    com.apple.iokit.IONetworkingFamily            3.2
    com.apple.iokit.IOUSBFamily            650.4.4
    com.apple.driver.AppleEFINVRAM            2.0
    com.apple.driver.AppleEFIRuntime            2.0
    com.apple.iokit.IOHIDFamily            2.0.0
    com.apple.iokit.IOSMBusFamily            1.1
    com.apple.security.sandbox            278.10
    com.apple.kext.AppleMatch            1.0.0d1
    com.apple.security.TMSafetyNet            7
    com.apple.driver.AppleKeyStore            2
    com.apple.driver.DiskImages            371.1
    com.apple.iokit.IOStorageFamily            1.9
    com.apple.iokit.IOReportFamily            21
    com.apple.driver.AppleFDEKeyStore            28.30
    com.apple.driver.AppleACPIPlatform            2.0
    com.apple.iokit.IOPCIFamily            2.8
    com.apple.iokit.IOACPIFamily            1.4
    com.apple.kec.pthread            1
    com.apple.kec.corecrypto            1.0

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