Mac platform. I have the Creative Suite. I need to reinstall the app. How can I get rid of the app and it's extensions to reinstall it?

Mac platform. I have the Creative Suite. I need to reinstall the app. How can I get rid of the app and it's extensions to reinstall it?

Are you SURE you need to reinstall? Often people believe this but it rarely solves anything. Does a message say you must?

Similar Messages

  • I have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it

    i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
    Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard (command-C).
    In the Finder, press the key combination command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select  Other...
    A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
    Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
    The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
    Log out and log back in. Test.

  • If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

    If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • I have a Australian iTunes account and want to switch to using the u.s store as I now live there, I cannot do this because I have $1.41 still in the oz account an image to have a zero balance to change stores, how can I get rid of the $1.41?

    I want to switch to the u.s store as I now live in the us, I cannot switch stores because my balance is $1.41 in the oz store and needs to be zero, how can I get rid of the $1.41 when everything costs more or less than that? I do not have a credit card on the oz iTunes account an I cannot use my us one to top it up.
    HELP

    Click here and request assistance.
    (60992)

  • I am running OS10.6.8 and have a mail box duplication. I use gmail and when I open my mail I have both the Apple Mail and another set of boxes for Gmail. Both get all mail and when I delete from one, it deletes from the other. How can I get rid of the dup

    I am running OS10.6.8 and have a mail box duplication. I use gmail and when I open my mail I have both the Apple Mail and another set of boxes for Gmail. Both get all mail and when I delete from one, it deletes from the other. How can I get rid of the dup

    Hi,
    According to your descriptioin, I don't think this is system problem, it should be Intel driver problem. It would be contact Intel to confirm this issue whether this is their driver problem.
    Roger Lu
    TechNet Community Support

  • I have an iPhone 6 with IOS 8.1.3 and when I use the landscape view in Safari, the bookmark page appears and takes up one half of the screen. How can I get rid of the bookmark page so I can have the whole screen to what I am browsing?

    I have an iPhone 6 with IOS 8.1.3. When I go to the landscape view in Safari, the bookmark page appears and takes up one half of the screen. How can I get rid of the bookmark page so I can use the whole screen to what I am browsing?

    OOPS! Too quick on the trigger to ask that question without trying anything. Sorry. Solved it by touching the bookmark icon.

  • I have a new iPad. I am using Comcast as my email provider but when I send a message, it pulls up the facebook email addresses for my  contacts  instead of the addresses stored in my comcast account.  How can I get rid of the Facebook email addresses? The

    I have a new iPad. I am using Comcast as my email provider but when I send a message, it pulls up the facebook email addresses for my  contacts  instead of the addresses stored in my comcast account.  How can I get rid of the Facebook email addresses? The comcast addresses are stored in the comcast (xfinity) app.  I do not use the "mail" or "contacts" apps ....I go straight to comcast (xfinity).  I wish I could start over!!!  thanks.
    iPad

    I could be wrong, but it sounds like Facebook imported to your contacts.  I have the Xfinity app on my new ipad, too, but none of my stored contacts from the online version are showing, only what I manually entered into the iPads contacts are there.  When I did add the FB app, I did not grant it permission to push and pull from my ipad (not a fan of FB knowing every detail about me), so that may be where our difference lies.  You could try to open the app and change your privacy settings, or delete it and then reinstall without granting permissions to integrate.
    I'm sure someone here with a lot more knowledge then me can probably diagnose your issue better, though.  Good luck!

  • Since I synced my ipad to my iMac I have duplicate photos appearing in the Photo section on my iPad and one can be trashed but the other one can't. How can I get rid of the ones without the trashcan?

    Since I synced my ipad to my iMac I have duplicate photos appearing in the Photo section on my iPad and one can be trashed but the other one can't. How can I get rid of the ones without the trashcan?

    Thanks so much. I was afraid to mess with that.  But when I unsynced them, it worked.

  • Hi everyone,,i bought a used iphone 5 with iOs 7.0.3. i want to delete the icloud account and add mine. I have sent an e-mail to the current account being used in my iphone. How can i get rid of this account plzzz help me out

    Hi everyone,,i bought a used iphone 5 with iOs 7.0.3. i want to delete the icloud account and add mine. I have sent an e-mail to the current account being used in my iphone. How can i get rid of this account plzzz help me ou

    no i called the store owner from whom i bought it. he was like i will check in records and if there is something i will let u know...he was like send an e-mail its better so if it was stolen so the shopkeeper wouldnt let me to e-mail to the owner

  • LG Lucid 3: How can I get rid of the text message indicator? It says I have a text message, but I do not.

    I have a new LG Lucid 3 and the text message indicator says I have a new message, but I do not. Messaging is empty when I click on it. How can I get rid of the "1" indicator? I tried turning the phone on and off and that did not work.

    Thanks for trying, Anzivina! You've done some strong troubleshooting. Although I do wish it had resolved this matter, I believe we still have options. You've indicated that  you've done a factory reset. Can you walk me through the steps you took to get there? Also, after the factory reset, how long before this message indicator appeared again? Was it before or after you restored all your personal data?
    DionM_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • I have an iCloud backup notice on my screen.  If I hit the OK button nothing happens.  How can I get rid of the notice so I can continue using my iPad?

    I have an iCloud backup notice on my screen.  If I hit the OK button nothing happens.  How can I get rid of the notice so I can continue using my iPad?

    I found answer in right column.  Thanks.

  • How can i get rid of the small box in the middle of my screen

    How do i go about getting rid of the box in the middle of my screen that offers stuff like webify and to sign up to you guys. i really hate that box being there.
    one more question " how do i go about getting the rid of the restore session box everytime i close my home page, i dont want to restore at times i just want to close my home page and when i open it up be at my home page.

    Ok, I fixed it, thank you but I still have another question I set google to be my main screen but now I have about 3 search bars one in the middle of the screen and to on top. My question to you is how can I get rid of the middle search bar on the google screen and just have the two on top?

  • How can I get rid of the Flash Drive password?

    I have recently purchased a 16Gb USB stick. When I plugged it in (Win 7 Ultimate) it came up as enhanced storage and I created passwords.
    Now I cannot use it on Vista or Xp computers. On vista I right clik and select unlock but nothing happens. On XP the it shows up as removable disk and when I click on it it ask to insert disk.
    How can I get rid of the password - in win 7 icant have a blank password for it

    Hey,
    In your case i would contact Toshiba memory support. You can give them a call or write an e-mail, have a look on Toshiba memory page:
    http://www.toshiba-memory.com/en/service_support.html
    Have you created the password using U3T software? On the same Toshiba page there is a FAQ article how to remove U3T Launchpad software.

  • I have an ipod nano 4th generation.  I let my grandson, who has a shuffle, connect his shuffle to my computer and now my itunes recognizes his shuffle and not my nano.  How can I get rid of his shuffle and re-add my nano

    have an ipod nano 4th generation.  I let my grandson, who has a shuffle, connect his shuffle to my computer and now my itunes recognizes his shuffle and not my nano.  How can I get rid of his shuffle and re-add my nano?

    Hi lundjj,
    Thanks for visiting Apple Support Communities.
    You may find the troubleshooting steps in this article helpful if your iPod nano does not appear in iTunes:
    iPod not appearing in iTunes
    http://support.apple.com/kb/ts3716
    This information can also help if you are using multiple devices with a computer:
    iPod for Windows: Connecting multiple iPod devices to iTunes
    http://support.apple.com/kb/ht3622
    Although FireWire and USB connections will allow multiple iPod devices to be connected to the computer at the same time, iTunes for Windows works best with only one iPod connected at a time. If you plan to connect multiple iPod devices to the same computer, eject any iPod devices that you are not using from iTunes.
    All the best,
    Jeremy

  • My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?

    My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

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