Mac pro does not recognize ipad device when connected via usb port, suggestions?

mac pro running os 10.6.8 does not recognize ipad device when connected via usb port, suggestions?  itunes 10.7

Here's a troubleshooting assistant: http://www.apple.com/support/ipad/assistant/itunes/
The most likely issue:  Have you plugged your iPad into a USB port that is not directly part of your MacBook Pro?

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