Mac Pro will not shut down

As the subject line says, my "early 2008" Mac Pro will not shut down. I have let it set overnight and it will not shut down or restart. I also installed an update which required a restart, selected to restart and the computer would not. Also, whenever I boot up, the computer hangs and will not load the finder. I have to do a "hard" restart and after a couple tries it eventually works...should I just call Apple?

Forced shutdowns tend to cause more directory errors.
How many drives?
Any green version?
Did you disable "allow disks to spindown"?
Possible it is an external USB printer or device, or cable?
I'd boot from another hard drive and do system repair and maintenance.
Create another boot volume if need be.
Startup with using Disk utility but also Disk Warrior.
And when it is working, make backups with CCC or SuperDuper.
Lacking that, boot from OS X DVD and go to Utility menu and access Disk Utility.

Similar Messages

Mac Pro Will not Shut Down or Reboot

Just received a new Mac Pro 3 ghz yesterday. Whenever I choose shutdown or restart the computer will not shut down. Everything goes away except for the desktop pattern. The mouse can still be moved but it never finishes the shutdown process or restart. I have to hold down the power button on the front of the computer to get it to shut off. Does anyone have any ideas on this one? Thanks in advance!

Call Apple.
Make sure that you don't have any USB device that didn't come with the system, that you are using the power cord that it came with.
I have yet to run Apple Hardware Test, but you might want to do that now while on hold. I think it uses "D" startup key, or try Option key.
And if you installed any software, or was it like this the very first time? Importing any PPC applications, startup items, tasks, etc., anything other than just prefs and data files?

Mac Pro will not shut down, wakes from sleep and will not start up in safe mode (restarts).

Wakes from sleep about every 4.5 mins, here is the log from wake from sleep:
7/30/12 8:43:24.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:43.000 AM kernel[0]: Previous Sleep Cause: 5
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:43.429 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:47:46.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
7/30/12 8:47:46.000 AM kernel[0]: Intel82574L::setLinkStatus - active 1face000, b
7/30/12 8:47:50.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0d2a8340 {NSUnderlyingError=0x7f8b0c4c1b50 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
7/30/12 8:47:52.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once 1face001, 0
7/30/12 8:47:52.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:53.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:53.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:53.000 AM kernel[0]: Graphics suppressed 10291 ms
7/30/12 8:47:53.293 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:47:53.305 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:47:53.308 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f8dd800][BNBTrackpadDevice::init][75.15] init is complete
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f8dd800][BNBTrackpadDevice::handleStart][75.15] returning 1
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f93da00][AppleMultitouchHIDEventDriver::start] entered
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::start] entered
7/30/12 8:47:54.304 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:47:54.308 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
7/30/12 8:48:28.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:48:28.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:48:29.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::willTerminate] entered
7/30/12 8:48:29.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::stop] entered
7/30/12 8:48:29.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 8:52:47.000 AM kernel[0]: Previous Sleep Cause: 5
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:47.497 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:52:50.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
7/30/12 8:52:50.000 AM kernel[0]: Intel82574L::setLinkStatus - active 1face000, b
7/30/12 8:52:54.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0c084f70 {NSUnderlyingError=0x7f8b10a128d0 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
7/30/12 8:52:56.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Graphics suppressed 10340 ms
7/30/12 8:52:57.341 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:52:57.354 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:52:57.355 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::init][75.15] init is complete
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::handleStart][75.15] returning 1
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f91b800][AppleMultitouchHIDEventDriver::start] entered
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::start] entered
7/30/12 8:52:58.354 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:52:58.358 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::willTerminate] entered
7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::stop] entered
7/30/12 8:53:33.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 8:57:51.000 AM kernel[0]: Previous Sleep Cause: 5
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:57:51.435 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:57:54.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
7/30/12 8:57:54.000 AM kernel[0]: Intel82574L::setLinkStatus - active 1face000, b
7/30/12 8:57:58.228 AM fseventsd[76]: SLOWDOWN: client 0x7f8a4e007c00 (pid 2824) sleeping due to too many errors (num usleeps 299)
7/30/12 8:57:58.462 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0d295160 {NSUnderlyingError=0x7f8b0b4bd590 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once 1face001, 0
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:01.213 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:01.000 AM kernel[0]: Graphics suppressed 10334 ms
7/30/12 8:58:01.341 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:58:01.349 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f930400][BNBTrackpadDevice::init][75.15] init is complete
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f930400][BNBTrackpadDevice::handleStart][75.15] returning 1
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f941400][AppleMultitouchHIDEventDriver::start] entered
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::start] entered
7/30/12 8:58:02.225 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:58:02.229 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
7/30/12 8:58:37.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:37.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:58:37.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::willTerminate] entered
7/30/12 8:58:37.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::stop] entered
7/30/12 8:58:37.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 9:02:55.000 AM kernel[0]: Previous Sleep Cause: 5
Will not shut down, restarts at end of shut down. Log:
7/30/12 8:43:24.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:43.000 AM kernel[0]: Previous Sleep Cause: 5
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:43.429 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:47:46.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
7/30/12 8:47:46.000 AM kernel[0]: Intel82574L::setLinkStatus - active 1face000, b
7/30/12 8:47:50.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0d2a8340 {NSUnderlyingError=0x7f8b0c4c1b50 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
7/30/12 8:47:52.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once 1face001, 0
7/30/12 8:47:52.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:53.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:53.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:53.000 AM kernel[0]: Graphics suppressed 10291 ms
7/30/12 8:47:53.293 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:47:53.305 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:47:53.308 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f8dd800][BNBTrackpadDevice::init][75.15] init is complete
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f8dd800][BNBTrackpadDevice::handleStart][75.15] returning 1
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f93da00][AppleMultitouchHIDEventDriver::start] entered
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::start] entered
7/30/12 8:47:54.304 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:47:54.308 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
7/30/12 8:48:28.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:48:28.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:48:29.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::willTerminate] entered
7/30/12 8:48:29.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::stop] entered
7/30/12 8:48:29.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 8:52:47.000 AM kernel[0]: Previous Sleep Cause: 5
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:47.497 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:52:50.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
7/30/12 8:52:50.000 AM kernel[0]: Intel82574L::setLinkStatus - active 1face000, b
7/30/12 8:52:54.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0c084f70 {NSUnderlyingError=0x7f8b10a128d0 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
7/30/12 8:52:56.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Graphics suppressed 10340 ms
7/30/12 8:52:57.341 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:52:57.354 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:52:57.355 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::init][75.15] init is complete
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::handleStart][75.15] returning 1
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f91b800][AppleMultitouchHIDEventDriver::start] entered
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::start] entered
7/30/12 8:52:58.354 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:52:58.358 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::willTerminate] entered
7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::stop] entered
7/30/12 8:53:33.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 8:57:51.000 AM kernel[0]: Previous Sleep Cause: 5
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:57:51.435 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:57:54.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
7/30/12 8:57:54.000 AM kernel[0]: Intel82574L::setLinkStatus - active 1face000, b
7/30/12 8:57:58.228 AM fseventsd[76]: SLOWDOWN: client 0x7f8a4e007c00 (pid 2824) sleeping due to too many errors (num usleeps 299)
7/30/12 8:57:58.462 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0d295160 {NSUnderlyingError=0x7f8b0b4bd590 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once 1face001, 0
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:01.213 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:01.000 AM kernel[0]: Graphics suppressed 10334 ms
7/30/12 8:58:01.341 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:58:01.349 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f930400][BNBTrackpadDevice::init][75.15] init is complete
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f930400][BNBTrackpadDevice::handleStart][75.15] returning 1
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f941400][AppleMultitouchHIDEventDriver::start] entered
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::start] entered
7/30/12 8:58:02.225 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:58:02.229 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
7/30/12 8:58:37.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:37.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:58:37.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::willTerminate] entered
7/30/12 8:58:37.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::stop] entered
7/30/12 8:58:37.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 9:02:55.000 AM kernel[0]: Previous Sleep Cause: 5
And will not start up in safe mode. I have reset PRAM and SMC. Also restarted with no startup items, no luck. Had the problem of waking from sleep and not shutting down in 10.7, updated to 10.8 hoping for fix, no luck. Any help would be appreciated.
Thanks

Hi, this log has some similarities to my ipod touch which seems to be not sleeping properly due to wireless issues. Can I check - are you using a wifi connection - if so have you tried ethernet?
log entries below ...
Sep 5 00:28:58 Peters-iPod mDNSResponder[34] <Error>: mDNS_RegisterInterface: Frequent transitions for interface en0 (FE80:0000:0000:0000:5AB0:35FF:FE35:C9B7)
Sep 5 00:28:58 Peters-iPod mDNSResponder[34] <Error>: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.0.95)
Sep 5 00:28:58 Peters-iPod configd[44] <Notice>: network configuration changed.
Sep 5 00:28:58 Peters-iPod UserEventAgent[12] <Warning>: DEBUG: Changing WiFi state: 1
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 1
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::enableHTClock(): Failed to read HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::retainClocks() Failed to enable HT Clock, SDIO Cmd Timeout
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::txPacket() Unable to wake bus; error SDIO Cmd Timeout
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 2
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::disableHTClock(): Failed to write HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::releaseClocks(): Failed to disable HT clock: SDIO Cmd Timeout
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCmdManager::processPendingList(): Failed to send sync command WLC_GET_BSS_INFO (136) to device, SDIO Cmd Timeout. transID 48928, respLen 1152.
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANNetManager::updateBSSInfo(): WLC_GET_BSS_INFO Failed SDIO Cmd Timeout
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 3
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::enableHTClock(): Failed to read HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::retainClocks() Failed to enable HT Clock, SDIO Cmd Timeout
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::txPacket() Unable to wake bus; error SDIO Cmd Timeout
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 4
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::disableHTClock(): Failed to write HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::releaseClocks(): Failed to disable HT clock: SDIO Cmd Timeout
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCmdManager::processPendingList(): Failed to send sync command WLC_GET_BSS_INFO (136) to device, SDIO Cmd Timeout. transID 48929, respLen 1152.
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANNetManager::updateBSSInfo(): WLC_GET_BSS_INFO Failed SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 5
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::dumpDebugInfo(): CRITICAL ERROR: handleTransferError
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::logState(): Tx: seq 185, credit 191, flow 0x0; Rx: seq 167
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::logState(): state 0x23, sd-clk +1, sd-rate 20250000 Hz
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::logClockState(): Failed to read HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): Triggered Watchdog after 6 errors (last was SDIO Cmd Timeout)
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::enableHTClock(): Failed to read HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::retainClocks() Failed to enable HT Clock, SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::txPacketChain() Unable to wake bus; error SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 0
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::disableHTClock(): Failed to write HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::releaseClocks(): Failed to disable HT clock: SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::doOutputPacketChain(): Packet transmission failure: SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleWatchdogTimeout(): Watchdog timer fired
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::watchDogReset(): fStateFlags(0x140E3), thread(00040532)
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::halt()
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLAN Left BSS:       @ 0xc11a7a00, BSSID = 00:18:4d:67:54:12, rssi = -45, rate = 54 (100%), channel = 7, encryption = 0x8, ap = 1, failures =   0, age = 39, ssid[ 9] = "polarbear"
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AirPort: Link Down on en0. Reason 1 (Unspecified).
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::powerOn()
Sep 5 00:29:36 Peters-iPod kernel[0] <Debug>: AppleBCMWLANChipManagerSdio4329::downloadFirmware(): start
Sep 5 00:29:36 Peters-iPod kernel[0] <Debug>: AppleBCMWLANChipManagerSdio4329::downloadFirmware(): finish
Sep 5 00:29:36 Peters-iPod kernel[0] <Debug>: BCMWLAN Firmware Version: wl0: Aug 26 2011 02:34:35 version 4.221.54.22
Sep 5 00:29:36 Peters-iPod kernel[0] <Debug>: nvram file version 4.221.54.22
Sep 5 00:29:36 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::initFirmware(): country code set to XX2
Sep 5 00:29:36 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::initFirmware(): Packet glomming ON (mode=7)
Sep 5 00:29:36 Peters-iPod wifid[13] <Error>: WiFi:[368494176.616677]: Processing link event DOWN
Sep 5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::initFirmware(): There was an existing PNO config, reprogramming
Sep 5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore:initFirmware(): 2469 RoamScan feature is not enabled for this platform
Sep 5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::initFirmware(): successful initialization
Sep 5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore:initFirmware(): 2496 PropTxStatus feature is not enabled for this platform
Sep 5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::powerOn(): stateFlags(40e3)
Sep 5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::powerOn()
Sep 5 00:29:37 Peters-iPod UserEventAgent[12] <Warning>: DEBUG: Changing WiFi state: 0
Sep 5 00:29:37 Peters-iPod configd[44] <Notice>: network configuration changed.
Sep 5 00:29:37 Peters-iPod mDNSResponder[34] <Error>: DeregisterInterface: Frequent transitions for interface en0 (192.168.0.95)
Sep 5 00:29:37 Peters-iPod apsd[49] <Warning>: <APSCourier: 0x17a190>: Stream error occurred for <APSTCPStream: 0xfe95de0>: Error Domain=NSPOSIXErrorDomain Code=57 "The operation couldn’-t -b-e -c-o-m-p-l-e-t-e-d-. -S-o-c-k-e-t -i-s -n-o-t -c-o-n-n-e-c-t-e-d-" -U-s-e-r-I-n-f-o-=-0-x-1-8-2-5-e-0 -{-}
Sep 5 00:29:37 Peters-iPod apsd[49] <Warning>: <APSCourier: 0x17a190>: Stream error occurred for <APSTCPStream: 0xfe95e40>: Error Domain=kCFErrorDomainCFNetwork Code=2 "The operation couldn’-t -b-e -c-o-m-p-l-e-t-e-d-. -(-k-C-F-E-r-r-o-r-D-o-m-a-i-n-C-F-N-e-t-w-o-r-k -e-r-r-o-r -2-.-)-" -U-s-e-r-I-n-f-o-=-0-x-f-e-8-e-2-4-0 -{-k-C-F-G-e-t-A-d-d-r-I-n-f-o-F-a-i-l-u-r-e-K-e-y-=-8-}
Sep 5 00:29:39 Peters-iPod wifid[13] <Error>: WiFi:[368494179.091333]: Processing link event UP
Sep 5 00:29:39 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::setASSOCIATE() [wifid]: lowerAuth = AUTHTYPE_OPEN, upperAuth = AUTHTYPE_WPA2_PSK, key = CIPHER_PMK , don't disassociate    .
Sep 5 00:29:39 Peters-iPod kernel[0] <Debug>: [139978.345418625]: AppleBCMWLANNetManager::prepareToBringUpLink(): Delaying powersave entry in order to get an IP address
Sep 5 00:29:39 Peters-iPod kernel[0] <Debug>: AppleBCMWLAN Joined BSS:     @ 0xc067f800, BSSID = 00:18:4d:67:54:12, rssi = -49, rate = 54 (100%), channel = 7, encryption = 0x8, ap = 1, failures =   0, age = 1, ssid[ 9] = "polarbear"
Sep 5 00:29:39 Peters-iPod kernel[0] <Debug>: AirPort: Link Up on en0
Sep 5 00:29:39 Peters-iPod kernel[0] <Debug>: en0: BSSID changed to 00:18:4d:67:54:12
Sep 5 00:29:39 Peters-iPod kernel[0] <Debug>: AppleBCMWLANJoinManager::handleSupplicantEvent(): status = 6, reason = 0, flags = 0x0, authtype = 0, addr = 00:00:00:00:00:00
Sep 5 00:29:40 Peters-iPod kernel[0] <Debug>: [139980.075593458]: AppleBCMWLANNetManager::receivedIPv4Address(): Received address 192.168.0.95, entering powersave mode 2
Sep 5 00:29:40 Peters-iPod configd[44] <Notice>: network configuration changed.
Sep 5 00:29:40 Peters-iPod configd[44] <Notice>: Captive: en0: Not probing 'polarbear' (protected network)
Sep 5 00:29:40 Peters-iPod mDNSResponder[34] <Error>: mDNS_RegisterInterface: Frequent transitions for interface en0 (FE80:0000:0000:0000:5AB0:35FF:FE35:C9B7)
Sep 5 00:29:40 Peters-iPod mDNSResponder[34] <Error>: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.0.95)
Sep 5 00:29:40 Peters-iPod configd[44] <Notice>: network configuration changed.
Sep 5 00:29:41 Peters-iPod UserEventAgent[12] <Warning>: DEBUG: Changing WiFi state: 1

My mac pro will not shut down

I'm using the lates OS X 10.6.8
Everytime i try to shut down my screen goes blue and wheel turns but nothing happens. I need to press the power button to get the Mac Pro to completely shut down, which can't be healthy for my mac?

Boot in safe mode and see whether the same thing happens.
Mac OS X: Starting up in Safe Mode

Windows on Mac Pro will not shut down

Hi I recently had the MAC Pro the one with 4G RAM, I installed Windows XP on it as well, seems everything is running Ok except that every time when I shut down Windows, it just hang there and I have to press the power button to force it to shut down. Does anyone have any idea why this happen? Anything I need to check? Do I need to reinstall it? Thanks!

Hi, sorry I should have been more specific. The version of the Windows installed is fairly new. If the windows just boot up and then I shut it down, it will shut down right away. But if I run some program like MSN or browse internet for a while then when I try to shut it down, after I click Start->Turn Off computer then I click any of the 3 options (Stand By, Turn off,Restart) it just do not respond, but at the sametime the windows is not frozen, I can still run other program which seems really odd. So I have to manually press the power button to shut it down. I might need to reinstall Windows.

MacBook Pro will not shut down properly

MacBook Pro will not shut down properly. Gray screen appears with spinning gear but will not shut down completely.

If you have more than one user account, these instructions must be carried out as an administrator.
If you have an optical drive, make sure there is no disc in it.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged during the time something abnormal was happening. That time might be before or after the boot.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. If the problem is a system crash or shutdown failure, post the messages from before the boot time, when the system was about to crash or was failing to shut down. In either case, please include the BOOT_TIME message at the beginning or the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful.

MacBook Pro will not shut down

A principal at my district has a MacBook Pro 15-inch Early 2008 (2.4/2X1GB/200-5400/256VRAM/AG) running OS 10.5.8 that will not shut down. When shut down is chosen, the computer restarts instead of shutting down. It does not matter how shut down is chosen, whether it is from pull down menu, keyboard command, click on shutdown in the login menu, etc. I have tried resetting PRAM, SMC, starting up from a known good system, and run diagnostics applications (which turn up no problems). The only way to get the machine to tunr off is hold the power button down until it shuts off.
The user complains it also gets very hot when he leaves it sitting open in sleep mode. I have not observed that particular symptom. It also tend to run down the battery faster than it should (battery check shows it to have 80+% of it's original capacity.) But Activity Monitor does not show any unusual activity.
Any suggestions what I can try next to figure this thing out?
Thanks.

On occassion (like tonight) my MacBook Pro will not
shut down - even when I attempt to force quit. Any
suggestions?
Happens here too, but very rarely. In my case it mostly happens late at night when OS X is supposed to run some internal maintenance jobs, maybe some of them do not allow a shutdown?
Does holding the power button down for approx. 10 seconds work? If yes, then I would not worry about it. If no, there is something seriously odd and I would report it to AppleCare.
Cheers,
Uwe

My mac mini will not shut down. I need to manually shut it off with the power button.

My mac mini will not shut down or restart. I need to manually shut it off with the power button.

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful.

My macbook pro will not shut down. It tells me that safari has cancelled shut down and to quit safari and try again, but every time I try to quit safari it won't let me. I need help...I don't know what to do.

My macbook pro will not shut down. It tells me that safari has cancelled shut down and to quit safari and try again, but every time I try to quit safari it won't let me. I need help...I don't know what to do.

Have you tried holding the power button down for several seconds? I would try the force quit as mentioned earlier first, or go to the Activity Monitor in Applications>Utilities and try force quit there.

Macbook pro will not shut down. Will someone help me?

My husband's macbook pro will not shut down. Tried everything. This occurred right after installing photoshop cs5.

Have you attempted holding down the physical power for 10 seconds.

Macbook Pro will not shut down AND other issues...

Macbook Pro will not shut down. Not using the POWER button, not using control/alt/command/esc, not using force quit, and obviously not by selecting Sleep or Shut down from the Apple menu.
Force quit will not even pop up when selected.
Top row keys do not work either, have gone into settings and switched them to F keys and back again, no luck.
iPhoto will not import photos and will not shut down, gives me a message stating it is importing photos (nothing is connected to computer though). Baffling.
HELP! Computer is only a month old
Thank you everyone xx

Please make a Genius Appointment and take it in for service.

New Macbook Pro will not shut down.

Hi,
So I just got a new Macbook Pro four days ago from the Apple store and I'm already running into a little bit of trouble, that being my macbook will not shut down. Once I open the shut down window, the normal countdown that comes with it usually will not appear and I am incapable of clicking the shut down button. I have not downloaded anything onto my mac besides Microsoft Silverlight, Adobe Flashplayer, and a pdf document of my receipt from the apple store. I have burned some of my music CDs into itunes and browsed the web (nothing fishy; just some shopping, movie streaming from netflix and youtube, and reading articles online published by universities). Should I take the computer to the Apple store or is this something I can fix on my own?
Thanks so much

If I were you I'd take it back to the Apple store and let someone at the Genius Bar take a look at it. The worst case is you made an extra trip, but at least this way you can exchange it immediately if there's a problem. You only have a 14 day window for this, might as well take advantage of it.
The only other thing I can suggest is to open the Force Quit option from the Apple icon in the upper left corner. See if there are any apps that show Not Responding. If there are any like that, force quit them then try to shut down.

Macbook pro will not shut down if I have opened iTunes 10.4

I have an Intel Core 2 Duo Macbook Pro running Mac OS X Lion. Unfortunately if I've used iTunes at all my laptop will only shut down if I hold the power button for 10 seconds. This occurs after every application including iTunes has been shut down. If I have not opened iTunes during a session then the computers shuts down normally. Can I do anything about this, is it serious, and has anyone else encountered the same problem? Thanks for any help givien.

I'm not entirely sure if mine does this after I only run itunes, but after normal use of my browser and email, my coumputer only shuts down if I hold the button. I'm not quite sure what's going on, but I'll update you if I find a solution.

My macbook pro will not shut down

Hello,
please help. I have a brand new computer - MacBook pro - 2.2 GHz, Intel Core i7, Mac OS X 10.6.7. When I bought it, I followed the onscreen instructions and "transferred" my old computer, 4 year old MacBook, onto the new one (my accounts, with all the documents, preferences, etc). Now, for some time, before getting my new computer, I had been experiencing problems on my old one: namely, it was not shutting down and I had to "force" it by pressing the switch. I should have known better than transferring the old comp's settings and accounts onto the new one. I didn't and now my new computer is also not shutting down. Does anyone know how to find where the problem is and how to eliminate it? Do I have to backup all, erase, and reinstall everything or is there a less drastic way to cure my afflicted computer?
Thank you!
P.

Choose Force Quit from the Apple menu and close Outlook from there.
(123063)

MacBook Pro will not shut down correctly

When I try to shut down my MacBook Pro, it'll shut down then start up again. However, when the login comes up after it has started up, I press "Shut Down" and it works perfectly. Why is it doing this?

When I try to shut down my MacBook Pro, it'll shut down then start up again. However, when the login comes up after it has started up, I press "Shut Down" and it works perfectly. Why is it doing this?

Mac Pro will not shut down

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