Mac Pro with Lion 10.3 'forgets' its optical drives

I've got a really weird problem here, and I think that I can discount a hardware fault since this problem manifests on two Mac Pros (a 2009 Octo-core and a 2009 Quad-core).  When I start either of these machines up with Snow Leopard, theres no problem - however, if I boot up using Lion 10.7.3 then both machines suddenly develop a strange problem with their optical drives (both are kitted out with a Blu-Ray writer in addition to the standard Superdrive).
After either machine has been turned on for a period of time (about 30 minutes), they 'forget' that they have optical drives fitted. Up to that point, everything works fine.  After that point, problems occur. When the problem manifests, disk utility hangs when launching. Shutting down the computer entirely, waiting a moment, and then restarting fixes the problem. Merely selecting restart results in the 'No Entry' ( / ) and a failed boot. The problem isn't unique to disk utility - it applies to any program which attempts to access the optical drive. Finder, the eject Menulet, Handbrake, anything. Forcing quit and then restarting is no good either - once an app attempts to access the drive that app cannot be used again after a shutdown and restart, although all other apps running keep running fine.
I have investigated this problem by resetting PRAM, resetting SMU, and ensuring that the latest firmware patches have been applied. None of these worked. I then reinstalled Lion from scratch (erasing the disks first, and clean installing from Lion on a USB stick). Still no luck.
The common factor with both machines is the hard disk (the octo has Snow Leopard, the quad has Lion) - as part of my diagnostics, I swapped the start disks over.  In fact, both machines will run fine with both hard drives installed - as long as the boot disk is Snow Leopard.
Is this a known fault with 10.7.3?  Has anyone else experienced this?  Or is it, as I suspect, a duff hard disk?  Mind you, if it is a duff hard disk, how come it doesn't cause problem except when it's used as a boot disk?

These sorts of problems are often caused by peripherals that do not tolerate [√] put the hard drives to sleep when possible, or Deep Sleep.
They can be solved by not sleeping, and there are also some very complex ways to disable deep sleep that you can search for is you want to bad enough.

Similar Messages

  • How do I get Mac Pro with Lion Server to restart at a set time when users are connected?

    I have recently configured a Mac Pro with Lion Server, and have set it to restart automatically every morning at 3am. When I arrive in the morning, I notice that it has not rebooted, usually because it states there are users connected. Is there a way to automatically disconnect users so that the machine will reboot.  No one is ACTIVELY connected at this time of the morning, but may still be logged in somewhere. I did see where I can log out users after a set period of time when using Workgroup Manager to manage a computer or computer group, but I don't use the server to manage all of the computers that have users log in.
    Thanks!

    Well, it doesn't necessarily have to be each and every night, but it was for the sole purpose of preventing sluggishness. We had it set up before, as Snow Leopard Server and it would restart every night. It would occasionally be slow and need rebooting, however a manual reboot was not possible by most people in the store as they did not have credentials to screen share and restart it - which would result in holding down the power button to shut it down.
    The server is used for the sole purpose of logging in about 50 users just so they can customize their experience, as well as saving items to their own home folders.  The store is closed during the night, and there is no reason anyone would be accessing it during the night.

  • New Mac Pro with Lion and can't install FCP.

    I got a new Mac Pro with Lion and can't install FCP that worked fine in SL.  Is it not compatible?  Is it really a PowerPC program???  I'm a videographer and rely on this software and to spend $300 to continue to use it after spending a lot more for this software 4 years ago!  Tell me this is not the case and there is a solution to installing FCP.

    How to run FCP 6 (FCS 2) under Lion.
    The installer for FCP 6 (FCS 2) is a PPC app. The Programs themselves are Intel. If your trying to install FCP 6 (FCS 2) this work-around will work...
    First you need to install Rosetta from your Snow Leopard OS installation disc:
    http://docs.info.apple.com/article.html?path=Mac/10.6/en/27987.html
    After doing that you can install FCP 6 (FCS 2). Remember, after installing FCP 6 (FCS 2) you need to apply the updates. This has been discuss many times in the Final Cut Studio forum.
    If your trying to install FCP version 5.1 (FCS 1) (a PPC app) and below your out of luck....
    If you need further help, here is the URL for the  Final Cut Studio forum:
    https://discussions.apple.com/community/professional_applications/final_cut_stud io?view=discussions
    R

  • Can I use my old AIr Port Extreme with my new Mac Pro with Lion installed? It has worked well with the G-4 that I'm replacing.

    Can I use my old Airport Exteme with my new Mac Pro with Lion installed? It has worked well for years with my G-4.

    I'm smarter now. It worked fine.

  • Mac Pro with Lion had hard drive replaced, left me with 10.5

    My late 2007 Mac Pro with Lion had hard drive replaced by Genius Bar at Short Pump, VA, Apple Store. They left me with 10.5, I have gotten back to 10.6.8 but how can I get back to Lion? Any tips? On-line advice to hold OPTION key down while clicking "purchases" doesn't work. The 2007 Mac Pro can't take Mountain Lion. Am I stuck with Snow Leopard?

    Don't know what OS I was at when I saw the purchase, but there was no install button and the layout of the app store was weird. I had over 100 apps there for my ipad, and it let me download them all, but not Lion. Now that I am finally up to 10.6.8, I only see 4 apps, not Lion. One (iphoto) ironically says "requires OS X v10.7". Where is Lion now? It is not there in my purchased list, whether I hold "option" while pressing "purchases" or not.

  • ATI Radeon 5770 in 2006 Mac Pro with Lion

    Hit an issue with my 2006 Mac Pro when the video card died in late October. At that point I was running Lion and had kept on top of software updates. Being on a restricted budget, I have purchased and installed an ATI Radeon 5770 card from the Apple store as I cannot afford a new Mac Pro. I knew that before I did this there may be incompatability problems with this card and Lion on the older Mac Pros, and this seems to be the case.
    However, having trawled through the forums it seems some users are able to run this card on 1.1 machines with Lion. So I am now wondering if I have another issue - I'd much rather stick with Lion if I can rather than revert to Snow Leopard. Now I have installed the card things seem fine with the display - the 30" cinema display no longer has blocks of pixels all over it. On boot up the screen is a pale grey, the Apple logo appears in the centre with the busy timer underneath. I also get a loading bar for about 20 seconds. This gets to about 20% then disappears. Everything sounds like the machine is booting normally but it just won't progress beyond this point. I have tried holding shift to boot it in safe mode but the same things happens.
    If anyone can help point me in the right direction of what I should try next I'd be profoundly grateful!
    Vinny

    I knew that before I did this there may be incompatibility problems with this card and Lion on the older Mac Pros,
    Although some users have complained of problems, their wounds may be self-inflicted. Use of a non-Apple ATI 5770 or failure to upgrade to at least 10.6.5 are high on the list. The main "issue", if you can even call it that, is the card runs more slowly than its published benchmarks due to PCIe 1 slots in the Mac Pro 1,2 and 2,1.
    I also get a loading bar for about 20 seconds. This gets to about 20% then disappears.
    That progress bar is indicative of unresolved Hard Drive problems. You need to boot to an alternate source of software (Hold Command-R at startup for Recovery_HD if you are running later than 10.6.8) and check the SMART Status and then select Macintosh_HD or whatever you renamed it and ( Repair Disk ). Repeat until all problems are resolved or it gets stuck. If you need help, copy the EXACT error message back here.

  • Is it best to use Boot Camp or Native Windows 7 on a 2010 Mac Pro with Lion?

    I'm wondering if there is a performance handicap when you use Boot Camp vs. the Windows 7 DVD to install directly on the hard drive? Also, can you minimize the Lion partition so it doesn't take up much of the drive? I have 4 internals and 2 eSATA externals and want to set up a dual use machine the best way possible. Windows 7 will be 64-bit. I already have XP virtuals running, so I want to have a 64 bit Windows install that uses my new mother ships resources to the fullest.
    Kappy, I see you are around , can you please post your thoughts? Are you up north, or still down south sweating??
    Michael

    You don't need Lion, and I would recommend treading very cautiously with even testing it out, on its own drive also.
    Mac Pro comes closest to a native PC tower as any.
    It is not and does not need laptop feature and functions. But any computer motherboard needs device drivers for chipsets, just not as much.
    OS Switcher is handy
    AppleTimeService - would be "lost" without
    Just format the drive with Windows 7 Pro 64-bit
    Boot Camp Assistant 4 can download drivers, otherwise you need 10.6 DVD
    BCA is one of the few ways to manage a Windows MBR, but not the only. But for most users spltting their one and only boot drive to be dual boot.
    You do not need Mac OS on the drive along with Windows.
    As for following directions, that usually helps, but not always in all cases.
    Apple's drivers in any event don't get installed until after Windows is up and running, and the more (Apple) you add, like Safari 5.1 ( I would avoid 5.1 like the plague or at least look at Safari on Windows forum ) as it is buggy, and then all the other extras do slow things down and clog the wheels (Bonjour is talkative), and I disable and uninstall or just don't install what you don't need - especially where there is no custom install option.
    After all that, Microsoft Security Essentials is a good pick, or Kaspersy 2011/2012 fine internet security suites.

  • ''No output devices found'' message on my Mac Pro with Lion... Any suggestions? What should i do to resolve the problem?

    I turn on my mac without hearing the chime boot sound from Apple.. after that im always turning on my Motu (extermal soundcard firewire) i still got that message, by audio midi setup my Motu appears from some minutes and then goes away again.. The same time that my Motu appears i simply start a mp3 file to check if i got a sound but still no luck... Made all possible updates but still no sound.. I'm using Logic pro 9 and have lots of thing here to do.. Try also a hotline from Apple to call but im waiting like more than an hour and still no answer... Please any suggestions? I am afraid it can be a hardware problem
    This problem came for the first time after i made an update in Avid Protools...
    After that i tryed everything and still got no sound... Next step i FORMAT my Mac Pro.. Back everything UP and reinstall Lion and still '' NO OUTPUT DEVICES FOUND'', i performed a clean install.. Thats why i am afraid it can be a Hardware problem.. So, if anyone of you guys know something about it, please share your knowledge with me..
    Thanks in advance

    Try a different user account and see if the problem persists.

  • New Mac Pro With Lion

    I'm recieving my new Mac Pro tomorrow. It will have LIon on it. I never used Lion, and would like to knowif my apps are universal applications will they run under Lion?

    We already know that the Mac Pro has not changed for two years and even when they shipped with Lion you could still order the OEM DVD from Apple with 10.6.4 build from July 2010.
    Mac OS X Builds: 
    #Mac Pro
    Date introduced
    Original Mac OS X included
    (see Tips 1 and 3)
    Later Mac OS X included
    (see Tip 1)
    Mac OS X Build(s)
    (see Tip 2)
    Mac Pro (Mid 2012)
    Jun 2012
    10.7.3
    11D2001
    Mac Pro (Mid 2010)
    Aug 2010
    10.6.4
    10.7, 10.7.2, 10.7.3
    10F2521, 10F2554, 11A511a, 11C74, 11D2001
    http://support.apple.com/kb/HT1159#mac_pro
    The firmware has not changed from the last used in the 2010 5,1.

  • Mac Pro with Lion

    I purchased a Mac Pro tower in November with Lion OS.  Now when I boot up the desk top comes up fairly quickly but I can not acess the dock for 4 to 5 minutes.
    Any suggestions.
    Tom

    Be sure you have not just accidenatlly set "Show and Hide the Dock".
    Restart and hold down the Shift key, whcih takes a while and then comes up in safe mode, with few extensions loaded. Is it normal in safe mode?

  • Does Icloud sync for bookmarks between Ipad and mac pro with lion work for anyone?

    My wife has an Ipad 2 and Macbook Pro tunning Lion. Bookmarks and docs do not sync on icloud. I see from the discussions many are having this problem. My question is does this work for anyone? Am wasting my time trying to make it work?

    It works now, but it was a bit of a mess for a bit.
    I turned off bookmark syncing on all devices but one, I exported my bookmarks to the desktop and deleted them from safari, thus deleting them from iCloud, I then added them back from the desktop. On my other devices I deleted all my bookmarks, turned bookmark syncing back on and chose to merge.

  • Since purchasing my Mac Pro with retina display, I can no longer change the preferences on MP Navigator for Canon MX870. Help?

    Since purchasing my Mac Pro with retina display, I can no longer change the preferences on MP Navigator for Canon MX870. I can change them on my old Mac Pro with Lion, but not the new one. I can scan but I can't save it to a folder on my hard drive. I can only let it default to a back up date folder. Tried all sorts of things to change the preferences and folders, nothing worked. Ideas?
    Stephanie

    To prevent your iPhone from automatically syncing when you plug it in, click on iTunes in the menu bar, then preferences, then "devices", then tick "prevent iPhones, iPad's and iPod's from syncing automatically".
    Plug it in, then on the iPhone sync summary screen, click "info" along the top.
    Make sure the "sync contacts" option is not ticked. as long as it's not ticked, then it won't sync with your mac's contacts but will still include them in backups.
    Also, if you use iCloud, make sure that the iPhone/mac are either not signed into the same account, or that "contacts" is not turned on for both of them

  • Is it possible to upgrade the Mac Pro with SCSI/SAS drives?

    Hi guys I am considering to move on to a Mac Pro from my old PC.
    The Mac Pro enclosure is quite unique in its hard drive holders as no cables are used and all drives are connected with a plugin mechanism.
    So I am curious if that will allow me to upgrade to a SCSI/SAS storage system which requires cable connections between drives and the SCSI/SAS card on the PCI-E slot. I dont know if this will be possible with the Mac Pro enclosure.
    Has anyone tried to do this?
    Btw is there any Ultra320 or SAS(preferably) interface card available for Mac OS X?

    The connectors for SATA drives can be used with SAS drives. However, the controller needs to be SAS compatible. I have never installed a SAS drive in the Mac Pro bay to see what happens. If some one has a SAS drive and wants to try this I would be interested in the results.
    My guess is that the Mac Pro would not see the drive.
    Areca sells the Mac Pro PCIe bootable ARC-1680 SAS controller in several configurations. This controller allows the user to utilize SAS or SATA hard drives connected to the card. The ARC-1680x comes with two external mini SAS connectors that can support eight direct connect hard drives or up to 128 devices (in theory) when used with SAS expanders.
    The ARC-1680LP has one internal mini SAS port and one external mini SAS port. I looked at the Mac Pro internal SATA connectors and they can unscrew from the frame but there is only about 1/2" of clearance in that area of the case. In addition, I would want the hot swap bays to still operate and I did not see an easy way to patch into the existing SATA connectors. It would be nice if the Mac Pro factory connectors used snap on SATA connector on the back of the backplane so that users could interface the 4 SATA bays with an internal PCie controller. However, its hard wired in the existing configuration. With the new Mac Pro PCIe RAID 5 card on the market there must be alternative connectors that allow this type of installation to work properly.
    Based on the ease at which the Areca SAS controller can be added as an external using the ARC-1680x I went with that option. I am using it with eight direct connect SATA hard drives now. I plan to expand the storage by adding a SAS expander in the form of a hub or an enclosure with SAS capabilities. I have been looking at a 16 bay SAS enclosure but I am not sure how loud it will be
    Details on the ARC-1680 can be found here:
    http://www.areca.com.tw/products/pcietosas1680series.htm
    Its very cool to have SAS or SATA capability along with a bootable card that can support tons of hard drives and RAID levels 0, 1,1E, 3, 5, 6, 10, 30, 50, 60 or JBOD . I booted the Mac Pro with a 2TB Mac OS X 10.4.10 RAID 6 volume and ran Xbench. It shows a 400MB/sec. hard drive setup and raises the overall Xbench score substantially.
    While I doubt I will boot the Mac Pro from the RAID 6 volume much, it is very cool that that function is available. This is the only PCIe host adapter I have found with boot capabilities besides Apples new $999 4 port SATA internal card. SAS has lots of expansion capabilities. Users that want pretty much unlimited hard drive connectivity will enjoy the new ARC-1680x.
    Have fun!

  • Mac PRo with raid card shipped with drive not suitable for raid?

    Hi all,
    I ordered a Mac Pro with raid card and a 1TB hard drive. The drive which came in the computer was WDC WD1001FALS which is not a hard drive rated for raid usage. On Western Digital's site they suggest using WD1002FBYS.
    Is the model WD1001FALS the correct drive which Apple ships although one ordered the raid card?

    The WD 640GB Blue, and WD 1TB Black are the only drive options for the mac pro; that's what you choose.
    The RE3 (or FBYS) is not an option sold through apple. Buying the raid card, is not going to change the drive.
    On whether to use the RE3 over the Blacks, it depends on how you will be using it. From what I've heard, the Blacks are enterprise drives themselves; basically with just a less robust firmware (no TLER). If you will have the drives on 24/7 in a raid 5, then yes, RE3 will probably be better. If not, I think the black will suffice; note the blacks are GREAT drives by themselves anyway.
    The apple raid card can connect to both SATA and SAS drives internally, however most times people buying the raid card want to use it for SAS drives. There are a lot more cheaper and possibly a lot more stable options then apple's raid card if you are looking to use SATA drives.
    Check amug:
    http://www.amug.org/
    A common problem with the apple raid card is the battery:
    http://store.apple.com/us/product/MA849Z/B?mco=NDc1ODczNw
    Lastly about enterprise drives, truthfully I don't see the difference really. I have enterprise drives in a 8-drive raid5 config running 24/7 as a server. 2 drives died on me after about 4 months. To top it off, they died within 10 min of each other, crushing the raid to pieces. Granted they were Seagate ES.2's, it's understandable
    The boot drive of the server is a stock desktop WD drive and running 24/7. It's been running for almost 4 years straight.

  • I have a Mac Pro using Lion, with a SSD for system.  Restored drive from backup.  Now logon password doesn't work.  Account password still works.  Changing password in user group preferences no longer works to change logon password.

    I have a Mac Pro using Lion, with SSD for system drive.  Drive stopped booting, but otherwise appeared healthy.  Restored from system backup.  Now drive seems to work properly, BUT my logon password no longer works.  Password OK for account; can access system preferences, and change user password there BUT logon still refuses to accept password.  No luck changing password for that account after adding new administrator account and logging on from that account.  Suggestions?  Thanks.

    If you redirect Accounts to another location (not on the Boot Drive) you need to direct them back there again after a restore.
    SystemPreferences > Accounts/User&Groups > ...
    ... Unlock the lock, then hold down Control as you click on an Account to get access to the Advanced Options pane.

Maybe you are looking for