Mac Shows Folder With Question Mark On Startup?

Hey Guys!
I currently own a Macbook Air First Genereation (2008) running on Lion 10.7.5 (upgraded from Snow Leopard)
Recently, when I was just using the Macbook Air, the Hard disk started spinning and was creating a lot of noise well I just ignored it and gave it a hard reboot
So the next day wehn I booted my mac it was showing a folder with question mark on startup. I tried going to recovery (holding option on startup) but neither Macintosh HD or Recovery HD was being shown. I tried a internet recovery but it was not even entering Internet Recovery. I tried Single User mode, that didn't work.
I really don't know what to do now, I am panicking cause I don't have a backup and all my schoolwork is inside there.
Please reply soon and thanks in advance if you can help me
A youtube tutorial or online step by step tutorial would be great!

My tutorial is simple: pack up the MBA and charger and head for the nearest Apple store or Apple reseller. The error you see can mean three things: (1) your drive's system files are damaged, (2) your drive's directory or partition are damaged, or (3) your drive is dead. The fact that you can't boot into the recovery mode pretty much eliminates #1. It is possible that your drive's partition table was damaged but were that the case I'd expect that Internet recovery would work. So I strongly suspect #3.

Similar Messages

  • Mac Mini folder with question mark at startup the shuts off

    I have a 2006 mac mini that is booting up with the folder and question mark symbol and then it automatically shuts off after a few moments. It won't allow me to boot from startup disk. When I hold down the C key the disk utility does not load and then I see the folder and question mark. When I startup holding down the Option key, I do not see the disk as a drive--either way it shuts off pretty quick. I have tried about everything and am out of ideas. I know I need to probably reinstall the OS but I do not have another Mac to run target disk mode....Any ideas?

    When I startup holding down the Option key, I do not see the disk as a drive--either way it shuts off pretty quick
    If the startup disk is not available when booting up while holding down the Option key, then the disk is failing or has failed 
    A flashing question mark appears when you start your Mac

  • I have macbook mid 2009, with os leopard and I updated it till yosemite now while deleting partition I erased the main hitachi drive , now I have no backups and while switching on it shows folder with question mark,inserting the grey dvd it keep spin

    Have macbook mid 2009, with leopard,  updated to yosemite,  while erasing partition erased hd, dot have backups, powerup shows folder with question mark, inserting grey dvd shows apple and spinning wheel, please help

    Clean Install of Snow Leopard
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
             Update and installing all recommended updates to bring your installation current.
    Download and install Mac OS X 10.6.8 Update Combo v1.1. From here you can upgrade to Yosemite by re-downloading it from the Purchases page in the App Store.

  • Flashing folder with question mark at Startup

    Here is what I know so far.
    - The computer was powered off by pushing the power button without shutting down.
    - The computer was then restarted and it was coming into the white screen with the Apple logo in the middle, but i noticed that it was skewed slightly (like someone took a 4:3 ratio screen and stretched it to a 16:9) and then it would show a circle slash icon and then the flashing folder with a question mark on it.
    - It would not come up in single user mode (Command + S) and it said that there was an error loading kernel 'mach_kernel'
    - It would not come up in safe mode (Shift)(The flashing folder came up again)
    - I reset the PRAM (Command + Option + p + r) and it seemed to fix the problem with the stretched screen but did not help the boot situation (still got flashing folder)
    - I did the start up where you can select the hard drive to boot with, it owed the HD and i selected it, but then i got the flashing folder with question mark.
    - It would not come up in Verbose Mode (Command V) Error loading Kernel again.
    - I bought a FireWire cable and hooked it to another MacBook Pro, and booted the faulty Mac into Target Disk Mode, the FireWire logo came up on the screen and bounced around like all forums said that it would, but the drive would not show up on my host. I checked the System Profiler on the host and it did acknowledge the Target Disk Mode was there, but the drive of the target would not show up on the host. I restarted the host, nothing. I checked all of the connections, nothing. I replugged all of the connections, nothing. I even reversed the FireWire cable, nothing.
    - I have DiskWarrior 4 if i can get the drive to show up in TDM, but nothing so far.
    Does anyone have any suggestions?

    Thanks for your help guys. I managed to get the computer started by holding down C at the Start Up with the Install Disc 1 in the computer. The disc was really kindof unnecessary, as the newest version of Mac OS X (10.4.10) became available via the hard drive.
    I then found out that the battery was not installed, so I reset the management system by removing the A/C power, the battery and pushing the power button for 5 seconds, and then reconnecting everything. It did not help, the battery is bad i guess, so I am going to call AppleCare and get a new battery.
    Thanks for your help.

  • Boot up shows folder with question mark...

    So my imac from 2006 (i think...20 inch plastic intel) booted up today to the blinking folder with a question mark on it. I rebooted into the osx disc to set the hdd as the startup disk, but it didn't show up in the list. Then I tried to see if I needed to repair the hdd using disk utility but the hdd wasn't showing up. So, do I have to replace the hdd? Not looking forward to it if I do.
    Message was edited by: gescamil

    Hi,
    I have had similar issues, you will have to restart it and press and hold the eject disk on the keyboard right away and it will force it out.
    Also to answer you question on way you are not seeing the Hard Drive and way you have the folder with question mark on the start up: is because your Hard Drive is dead.
    You will need to buy another Hard Drive install it and then fresh install the OS X.
    I have seen this issue too many times and every time is resulting with bad Hard Disk Drive...
    Look at the bright side, Hard Drives are cheep now and you have iFix it to assist you on step by step installation. (this is unless you have Apple Care).

  • My MacBook pro stop working and it shows folder with question mark after this update,  it's not my fault,  Apple should solve the problem with out ask me to make payment

    After updating my MacBook pro it shows only a folder with question mark on it
    It is not my fault, Apple updates problem
    They should solve it fir me without make any payment
    Thanks

    Try starting your computer holding down the option key as soon as you hear the startup sound, and continue holding it. Hopefully, you will see the icon for your startup disk come up on your screen within a minute. Click on that icon and press return. If your machine starts up normally from there, go to System Preferences > Startup Disk and reselect your startup volume

  • Help. flashing gray folder with question mark on startup, then no startup.

    on startup, macbook pro showed flashing gray folder with question mark, but no startup.  after several retries, now shows circle with diagonal diameter, and still no startup.  worked fine yesterday.  suggestions?

    Hi! I had the same problem as you. (I had a 2004 emac) all i had to do to boot it up was press enter and that seemed to do the trick but a grey folder might signify your missing files (Computer is broken) or its a network startup. Try it out!

  • MacBook Pro flashes file folder with question mark and startup manager will not run

    My son's MacBook Pro won't boot (gets the flashing file folder with question mark).  When I try to open startup manager (holding "option" key during boot does not do it).  Other posts suggest inserting the install disk, but I am pretty sure that for Lion, there was no disk, it was just off the website through the App Store.  Any further suggestions?

    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Folder with question mark on startup after using boot camp!!!

    im getting a folder with a question mark on startup after using boot camp. it shows up for a second, then the apple logo pops up and OSX boots normally. i wouldnt be concerned except this folder with the question mark usually shows up when the computer cant find the startup disk or OS. so in fact what is happening is that my macbook cant find the startup disk for a second and then seems to find it. is anybody else having this problem. i dont like it and want to get rid of it. help!!

    This is correct.
    I wonder how it can be that in the System Preferences - Startup Disk - OS X volume can become "deselected" like it was... I had to re-highlight the OS X volume and all is well.
    b
    MBP & Mac Mini   Mac OS X (10.4.6)   http://www.therottenapple.net/phpbb

  • MacBook pro shows folder with question Mark

    MacBook pro (pre-unibody) is just showing a White screen with folder and question Mark in it. Is it a hard drive failure? What should I do?

    Hi Bobby,
    It does sound like the HD. Try booting from the install disc, then see if your HD even shows up in Disk Utility. If it does, check S.M.A.R.T. status and try running Repair Disk.
    First check the S.M.A.R.T. status on your HD: Applications>Utilities>Disk Utility>in the panel at left, select the first item in the list/your HD mechanism>look at the bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” or something more ominous like “Failing.”
    If S.M.A.R.T. status is "Verified," run Repair Disk: Boot from install disc (insert disc>restart>immediately hold down c key and keep holding it until you see “Preparing Installation”)>at first screen select the language and click Continue> click on the Utilities Menu in the menu bar>open Disk Utility>select your HD in the panel on the left side>click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications>Utilities>Disk Utility and run Repair Permissions.
    Message was edited by: tjk

  • Flashing folder with question mark on startup mac mavericks

    Hi buddies, I've an old macbook (those with pretty die hard silver case).
    last night when i just turned it on, after days a flashing folder with a ? mark on it appeared... and nothing..!
    I read this A flashing question mark or globe appears when you start your Mac
    but i wanna know if my datas on my hard disk would be safe or not... and what should I do keep them safe.
    If I loose my files and data, you can name me dead!!!

    Your data are safe if you have them separately backed up. Otherwise, there is no assurance they are safe. Given the nature of the problem it's too late to backup your data, so you will need to try reinstalling OS X and take your chances all will work out well. Hopefully, it will.
    If you have Snow Leopard installed:
    Clean Install of Snow Leopard
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
             Update and installing all recommended updates to bring your installation current.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    If you have Lion or later installed:
    Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
    Reinstall Lion, Mountain Lion, or Mavericks
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it isthree times faster than wireless.

  • How do I get rid of file folder with question mark at startup?

    Following a force quit, at startup I get, first the startup audio followed by a profile of a file folder with a question mark on it.

    That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
    Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
    When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
    If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
    If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

  • Computer crashed - now I get folder with question mark on startup

    Last week my computer froze when I was using it.
    I waited about 15 minutes and it was still frozen. So I powered it off.
    I re-started computer and ran Disk Warrior. It repaired some files. Now when my computer re-starts I get the folder with the question mark for several minutes -- and then it boots up.
    What is the file it's looking for? Is there any way I can fix it?
    Thanks.

    Hi, Sean.
    This indicates the system was having problems finding the startup disk.
    1. In System Preferences > Startup Disk, be sure the desired disk is selected as the Startup Disk.
    2. As a general check, run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
    3. See also "A flashing question mark appears when you start your Mac."
    4. Did you write down the errors found by Disk Warrior or save the report? The worst-case scenario here is that the OS is corrupted and has to be reinstalled via Archive and Install. See my "General advice on performing an Archive and Install" FAQ for some important tips on this process if you decide to go that route as no other troubleshooting has corrected the problem.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • Blinking folder with question mark at startup

    I found an old, unlabeled CD at work in our file backup book. I put it in, and tried to copy the zip files to my HD to see what it was. It wouldn't read the disk, and everything slowed to a crawl. After waiting for it to come back, it didn't, so I force quit and relaunched the finder. When the finder came back, I shut down the iMac and restarted. Now I'm only getting a blinking folder icon at start up. Tried to access the install CD, tried Option+startup, even tried Firewire Target startup, reset the PRAM a bunch of times. No joy. Any ideas on what's happening or how to fix?
    Thanks! Andrew

    Sorry.
    I really wouldn't have expected that (though zip files are sometimes automatically decompressed by a Mac, let's hope they weren't firmware updates). Perhaps someone else will come up with an idea before the shop. Was there a big scratch on the optical disc? Optical drives reflect laser light, so that's shouldn't have damaged the drive.
    Your problem has me mystified.
    Was there a little folder with a flashing question mark (yes!) in the middle of the screen? You had apparently done everything correctly. What kind of Mac have you? The PowerMac G4 takes a little battery to keep NVRAM stored, but that would be an absurd coincidence.
    If Firewire Disk Mode works at all, you can use a second Mac's 'Disk Utility' to see if something happened to your Mac's file system.
    If your Install Disc is a DVD, try the 'c' trick on a bootable CD, if you have one. (It's hard to fit MacOSX on a CD, but some utilities will do it.) If you have a bootable GNU/Linux for your Mac, you can try that optical drive.
    Your, or a friend, may have a bootable USB Flash drive (if you have an Intel Mac).
    In any case, you can try booting with the 'Alt' key held down and see whether your NVRAM give you a menu of bootable drives.
    In all cases, hold your hands .-) on your computer to see what disks spin, and in what order.
    No need to reply, for you seem most competent. However, these are some ideas to think about.
    A shop is far less trouble, unless someone here recognizes the problem. Help here from anyone else?

  • MacBook won't start, shows folder with question mark. Hard drive fried?

    Last night, my MacBook was loading the contents of a message board in Firefox. Someone had apparently uploaded 20 mb photos, or something, because my Mac practically froze trying to render the webpage. I left my Mac running for perhaps 45 minutes. When I came back, I noticed the fans were whirring very loudly, and that the bottom of the MacBook (I'm guessing where the hard drive is located) was very hot. When Force Quit didn't work, I decided to manually shut down the computer by pushing the power button. When I turned it back on the computer made high pitch screching sounds (perhaps from the hard drive) and the computer wouldn't start up, only showing a folder with a question mark?
    Is my MacBook fried? I have five years' worth of very important pictures, not to mention all of my other files, stored there and nowhere else. Do you think I can get the files back?

    If you see a flashing question mark when you start your Mac, it's probably because it can't find the system software it needs to start up. Usually, all you have to do to get your Mac back up and running is remind it where its software is.
    See if this helps: http://support.apple.com/kb/ts1440
    Also, please backup your data regardless so if you can't retrieve it from the internal hard drive, you don't lose years of info

Maybe you are looking for

  • How to delete folders from time machine

    I have all this information backed up onto an external drive , and I want to delete some of the back up folders to make room on that external hard drive. How is this done? Can someone direct me to a "tutorial" as to how this is done? thanks

  • Security settings on Nano

    My son has entered a security code on his Nano and now cannot remember what it is - I assume the only option is for him to sit and working his way from 0000 - 9999. Does anyone know if it can be reset if we provide proof of purchase; or if there is a

  • Failed to deploy web application "ADFToyStore". Failed to deploy web applic

    Finding problem deploying ADF ToyStore application on Oracle10g server.The above message is being displayed for deploying ear/war deployable files. Also, I have an application (BC4J) built on Jdeveloper 9.0.3.4 and the same problem exists while deplo

  • How to know all outgoing calls time?

    how to know all outgoing calls time? 4S

  • Support for Kindle

    Hi, With the old Android app it is still possible to build for Kindle - even though users can't directly be charged for content. The new native app currently doesn't support Kindle. Is support for Kindle going end of life or can we expect to see Kind