Mac will not boot up - stuck in safe mode

Hi, my mac recently froze so I decided to hard-reset it in order to re-boot it quickly. After it turned off, I tried to restart it but it sat on the grey screen with the spinning circle for at least 15 minutes, so obviously something is wrong.
I looked up the support section and it recommended I try safe boot, to reset NVRAM/PRAM, or to start from an install disk. At this point I'm only on safeboot mode but it does not seem to be working. I have run the safe boot in verbose mode but it has been running for about 45 minutes and not much progress..
Right now, the last line showing is "SATA WARNING: Enable Drive PHY PM failed". That line has been repeated 4 times. I'm not an expert but I think that means it's not working.
Any ideas/help from this fine community? Thanks.

That means the internal drive has failed, or there's some other hardware fault. What backups do you have?

Similar Messages

My MacBook Core 2 Duo will not boot up. In safe mode I see keychain problems and Mach 1102.

My MacBook Core 2 Duo will not boot up. In safe mode I see keychain problems and Mach 1102 and it keeps circling through the same error. Also the screen is so faint (pressing the F1 and F2 keys don't do anything). I got this from a friend and he didn't have any of the original discs. Any suggestions? From what I've read it's a problem with a recent update. I've never had a Mac so I'm trying to learn and fix it.

I just had an issue like this. I was able to boot up with an external firewire drive, although it was a lot of trouble. I think doing an option boot finally worked; holding down the option key, I eventually got to see the firewire drive was bootable, and booted from it.
I put the thing in verbose boot mode (command - v , I think; but please look it up. I have no Mac books at work to check). In verbose mode, you could see that the hard drive could not mount; the OS tried to do fsck, but it failed around 2/3 of the way, and the CPU was halted.
I was occasionally able to boot normally, but never in safe or single user modes; these do a disk test first, which invariably failed.
I could see from the system and console logs when I managed to get the firewire boot going that there were repeated errors trying to access drive s03, the internal SATA drive. The logs on the SATA drive showed huges numbers of errors. At a wild guess, for some reason a lot of sectors went bad all at once. There had been a some erratic behavior before, but I'd put that down to the single processor G5 problems. (these were non video related, just freezes).
Applecare wanted me to carry the huge thing into the local Apple store, but I persuaded them to just send me a replacment hard drive, which they did. The new one works perfectly.
PowerMac G5 1.8 SP (late 2004), 1.42 mhz 14 iBook Mac OS X (10.4.3) both with 1.5 GB Ram

Powerbook G4 will not boot normally, only in safe mode.

So...about a month ago I updated my powerbook with all the updates that were available, one of the updates was 10.5.8. I came back after the update had run for a while, and found my computer with a black screen, and a faint white bar towards the bottom of the screen. The computer wouldn't respond, and I was forced to do a manual shutdown. The computer would then not boot, instead finally resting on a light blue screen with an active mouse pointer after passing the gray apple screen.
In safe mode, I downloaded and installed the combo 10.5.8 update, but it made no difference.
I assumed it to obviously be a software issue, and so I backed up my info, and reinstalled Leopard. I then updated to 10.5.8 using the combo update. My computer functioned normally for about a week, and then froze, mouse responsive, but nothing else. After manual shutdown, same problem, computer started to blue screen with pointer.
Since that time I've reset the PRAM, run disk utility a million times (no errors), repaired permissions, all to no avail. I've run the Techtool diagnostics on it, and it found no hardware failures. The computer will not boot from an external hard drive, ruling out the HD.
I've replaced the RAM with different RAM, again will not boot. The computer boots without fail every time in safe mode.
History on my computer, one of my memory slots failed to recognize memory any longer, and my logic board was replaced a little less than 2 years ago while I still had applecare.
So to sum up:
Powerbook boots only in safe mode
Stays at blue screen with mouse pointer when booting
May work properly for a few days after erase and install of OS, but then fails again with same systems shortly thereafter
Any ideas???

Have you tried running the Apple Hardware Test from DVD?

Imac 27 Intel will not boot normally only in Safe Mode

I posted previously but the answer to the question was did it wake up in safe mode, i did not give it a chance and I restored from back up to 10.10, upgraded to 10.10.1 and it worked for 1 week and returned to the previous problem.
I ran AHT - Passed, reset PRAM, verified disc - Passed, repaired permissions and removed each RAM module and still will only boot in safe mode. The crash report is below.
It locked up while on Safari, and wake up. When booting it loads the first 25% then goes to grey screen and stays there with spinning beach ball or just pointer never goes to log in screen.
In Ten (10) Crash logs it gives me the following reason:
Process:               fontd [337]
Path:                  /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Support/fontd
Identifier:            fontd
Version:               375
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           fontd [337]
User ID:               501
Date/Time:             2014-12-26 12:21:45.036 -0500
OS Version:            Mac OS X 10.10.1 (14B25)
Report Version:        11
Anonymous UUID:        3D86DE4D-DF6F-C140-16F8-4F80DBCD6634
Time Awake Since Boot: 250 seconds
Crashed Thread:        2 Dispatch queue: Scanner Queue
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       EXC_I386_GPFLT

EtreCheck version: 2.1.5 (108)
Report generated December 28, 2014 at 2:44:03 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac11,1
1 2.66 GHz Intel Core i5 CPU: 4-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2:13:47
Disk Information: ℹ️
ST31000528ASQ disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (528.66 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
HP Officejet 6500 E709n
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Alcor Micro Corp USB Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Firewire Information: ℹ️
LaCie d2 DVDRW FW/USB 400mbit - 400mbit max
LaCie d2 Quadra v3C 800mbit - 800mbit max
EFI (disk1s1) <not mounted> : 210 MB
Time Machine (disk1s2) /Volumes/Time Machine : 2.00 TB (251.43 GB free)
LaCie d2 quadra (button) 800mbit - 800mbit max
EFI (disk2s1) <not mounted> : 210 MB
2T Photo's & Video (disk2s2) /Volumes/2T Photo's & Video : 2.00 TB (944.02 GB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking.1028 (7.0.3) [Support]
[not loaded] com.microsoft.VirtualPC.Networking.1040 (7.0.3) [Support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.3) [Support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Support]
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Support]
[not loaded] com.aliph.driver.jstub (1.1.2) [Support]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Support]
[not loaded] com.wacom.kext.wacomtablet (6.1.1) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.8) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.10) [Support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Support]
/Users/[redacted]/Desktop Pictures/Icons/ /WD Firmware Updater v2.1.9.0.app
[not loaded] com.wdc.driver.WdDeviceType00 (1.1) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
Launch Agents: ℹ️
[invalid?] com.wacom.wacomtablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.mlbam.nexdef.plist [Support]
[running] com.netputing.airprintactivator.plist [Support]
[invalid?] com.swarmcast.mlbnexdefautobahn.plist [Support]
User Login Items: ℹ️
SoundTouch music server Application (/Applications/SoundTouch/SoundTouch.app/Contents/MacOS/SoundTouchMusicServer/S oundTouch music server.app)
EarthDesk Core Application (/Users/[redacted]/Library/PreferencePanes/EarthDesk.prefPane/Contents/Resource s/EarthDesk Core.app)
EarthDesk Core Application (/Users/[redacted]/Library/PreferencePanes/EarthDesk.prefPane/Contents/Resource s/EarthDesk Core.app)
Internet Plug-ins: ℹ️
WacomNetscape: Version: 1.1.0-5 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.2.4 [Support]
WacomSafari: Version: 1.0.1 [Support]
RealPlayer Plugin: Version: Unknown [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
AdobePDFViewer: Version: 9.5.5 [Support]
CouponPrinter-FireFox_v2: Version: Version 1.1.6
GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx: Version: 1.0 [Support]
WebEx64: Version: 1.0 - SDK 10.5 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
Keeper - Password and Data Vault [Installed]
Add To Amazon Wish List [Installed]
3rd Party Preference Panes: ℹ️
EarthDesk [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Logitech Control Center [Support]
MacFUSE [Support]
TiVo Desktop [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
2T Photo's & Video: Disk size: 2.00 TB Disk used: 1.06 TB
Macintosh HD: Disk size: 999.35 GB Disk used: 470.68 GB
Destinations:
Time Machine [Local]
Total size: 2.00 TB
Total number of backups: 68
Oldest backup: 2014-03-22 15:08:16 +0000
Last backup: 2014-12-28 16:37:12 +0000
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 1.53 TB X 3)
Top Processes by CPU: ℹ️
      15% backupd
      8% com.apple.WebKit.Networking
      2% coreservicesd
      2% WindowServer
      1% AddressBookSourceSync
Top Processes by Memory: ℹ️
296 MB mds_stores
296 MB Safari
245 MB EarthDesk Core
142 MB Mail
90 MB WindowServer
Virtual Memory Information: ℹ️
3.99 GB Free RAM
4.45 GB Active RAM
3.37 GB Inactive RAM
1.07 GB Wired RAM
7.92 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Dec 28, 2014, 01:48:01 PM /Library/Logs/DiagnosticReports/Aperture_2014-12-28-134801_[redacted].hang
Dec 28, 2014, 12:30:56 PM Self test - passed
Dec 27, 2014, 03:32:39 PM /Library/Logs/DiagnosticReports/backupd_2014-12-27-153239_[redacted].cpu_resour ce.diag [Details]
Dec 27, 2014, 03:29:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-27-152958_[redac ted].crash
Dec 27, 2014, 03:29:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-27-152955_[redac ted].crash
Dec 27, 2014, 03:17:56 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-27-151756_[redacted].panic [Details]
Dec 26, 2014, 12:21:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-26-122145_[redac ted].crash
Dec 26, 2014, 12:21:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-26-122143_[redac ted].crash

Installed Maverick, now Macbook Pro will not boot in normal or safe mode. UPSET!

Hello to anyone who can be of help to me. I have been without my 2008 Macbook Pro for months due to installing Maverick. After installing it, within a day or two, it crashed and now will not reboot in normal mode or sade mode. I've never had any problems from this computer until now.
I don't know much about Macs and I can't fix this. I also live over an hour away from any Apple store. I feel this is Apple's fault and I am pretty upset that this has happened to my laptop.
I understand this to be a Kernal Panic or something like that, which happens after installing a program, like Maverick. I have tried erasing the PRAM and still won't reboot in either mode. I would greatly appreciate any help I can get! Thanks! I love Apple. I am not bashing them, I just don't appreciate their software messing up my lappy.

Have you tired a SMC reset?
support.apple.com/kb/ht3964http://
Also examine this article for possible remedies:
https://discussions.apple.com/docs/DOC-3353
Consider reinstalling the original OSX.
You may eventually 'bite the bullet' and make an appointment at an Apple store genius bar.
Ciao.

Mac will not boot up, white screen with turning gear for hours on end

mac will not boot up, white screen with turning gear for hours on end

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Mac will not boot up

My mac will not boot up - shows a sort of stop sign then grey screen

What Mac, with what version of OS X?

After 10.5 upgrade Mac will not boot from hard drive

I just upgraded to 10.5 Leopard but my mac will not boot from the hard drive even after selecting my hard drive as the startup disk. The mac will start to boot but will cut itself off before the boot is complete. I have to leave the Leopard disk in the mac and hold down C to get the mac to turn on but it only allows me to install the software again.

instead of archive and install you might first want to try restoring your system using TM to some time point before your failed 10.5.1 upgrade. Then try upgrading to 10.5.1 again. I would suggest downloading the full 110 MB upgrade and installing it manually rather than doing it through the software upgrade menu.
You can download the upgrade here:
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1051update.html

Mac will not boot from hard drive or install disc

Hello All
In dire need of advise...my intel Mac will not boot, even tried booting to the Snow Leopard install disc and all I'm getting is the white screen, apple logo and the wheel.
Just before this happened there was a buzzing sound like the fan was about to fail but that is only a guess on my part. Is there a keyboard shortcut to boot to a terminal window or similar to force the computer to boot from the install disc.
Thanks in advance for any help offered.
Warren

Hi Warren
Try holding the Option key and see if it will boot into Startup Manager, where you should be able to choose from a good Drive or your install Disk.
http://support.apple.com/kb/HT1533
or the D key and run the Apple Hardware Test.
http://support.apple.com/kb/HT1509
Also note: key commands may require a USB Keyboard if your using a wireless and it has become unpaired.
Dennis

The pocket mac will not boot up.

The pocket mac will not boot up.

Hi there!
There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. Please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Mac will not boot properly

I will try and give as much information as I possibly can. I recently had problems the other day when I was trying to burn a CD for a trip, however, it was taking way too long, and it became apparent when it was said it was going to take longer than an hour to accomplish the designated task. However, when I tried to cancel it, iTunes completely froze up, and I was forced to do a forced restart. Since then, I have not been able to boot regularly or into safe mode. I have used Disk Utility, and it returns that it is okay. I have also done the Hardware Test, and it returned saying there were no problems. When I went to Disk Utility, I attempted to back-up the files on the computer, in order to completely erase the computer, and reload everything back, however, I always receive Error: Input/Output with my External Hard Drive. I can still use option to boot to the Installation Disk, and I can boot into the Command Line, however, nothing I have done has been able to work, any help or ideas would be appreciated.

That's not good. How about giving this a try? Do an 'archive install' with preserving your user and network settings
Steps to do the archive install with preserving can be seen in this apple support page link: http://support.apple.com/kb/HT1710?viewlocale=en_US
If the issue is resolved, your done.
If the issue persists, do an archive install without preserving. This will still save your data, but create a new user account. All of your data from your original account will then be located in the 'previous systems' folder. It's a good idea that the name you give the 'new user account' not be identical to the old user, as if you do use the steps given below, it will will save you time, as when the name of the user accounts is identical, it will cause a conflict.
If you can successfully boot into the new user, you can then recover your data manually or you could consider using the following apple support page to recover the old user account: http://support.apple.com/kb/HT2196
The part of the above support page that is of importance, in regards to what I'm suggesting, is the 12 steps written at the bottom of the page, after you see this 'In Mac OS X 10.5.x, if you performed an Archive and Install installation of Mac OS X without preserving users, but later realized that you wanted to preserve users, these steps can be used to recover a user's entire Home folder:'
I've used the above steps myself on a few occasions and it worked without a hitch.
Hope this was helpful, good-luck!
Message was edited by: MacLovin54321

My Mac will not boot up!!!

Hi! My iMac 10.7.5 desktop will not boot up, I just get a white screen after the apple logo.
It will only start in safe mode. Will not go into recovery mode either. I just get a white screen.
I have tried:
Removing all cables and trying to start in recovery mode.
Resetting the PRAM
Fcuk
I have not been able to do the "repair disk" because it is not available in safe mode, and cannot open recovery mode!
CAN ANYBODY HELP ME PLEASE??????? I don't know what to do now. Thanks

Also depends on what you mean, what the red lights inside are showing, whether it is bad system drive, video card, SMC, whether you can get into Mountain Lion Recovery or not. And whether you hear the chime, it powers on or not.
Unplug everything. No power or USB connected.
Remove all the drives and see if you get the "?" on startup.
If you had made a clone of your system and have that 'sittin on shelf' now is the time to use it.
Hit power button for 10 seconds. Wait a minute. Reconnect bare basics (power, video, kb/mouse)

Yoga Tablet 2 Windows 8 will not boot up, stuck at a flickering screen

I was installing Lenovo's firmware updates from their page for my device and in the middle of installing the BYT Platform Drivers for Windows 8.1, the tablet started went black. Then it went into some kind of flickering screen like it was trying to turn on and off. I left it alone and the next morning it was working fine. But when I came back in the evening, it was completely turned off again. I tried to turn it on, got the Lenovo logo, then it went into flickering on/off again. It still will not boot up. Any suggestions?? Help!

"The drive where Windows is installed is locked. Unlock the drive and try again."
Background:
First encountered on Restore of backup image (ATI-WD) on RAID 0 Two drive [SSD] array
Fixed: Using WINDOWS 7 Installation Disc - Repair Option
Comment:
During many WIN 8/WIN 7 installations on 4 different drives (on my own computer) MULTIBOOT (up to 7 O/S's) with BACKUP/RESTORE operations - WINDOWS 8 Installation Disk Repair has NEVER solved a startup problem
MICROSOFT should be ashamed that a feature that WORKED with WIN 7 was not brought forward to WIN 8 Installation Disk. Those that don't have one, borrow one (Using repair should not infringe any rules)
My Hobby is installing O/S's:
One drive has WIN 8.1 PRO Preview, WIN 8 PRO, WIN 8 Release Preview-64, WIN 8 Release Preview-32, WIN 8 Consumer Preview- 64, WIN 7 - 32, WIN XP - 32 [EasyBCD ver 2.2 essential]
You need to be an enthusiast to install XP with SATA AHCI (Slipstream SP3, load AHCI driver on install)
Happy computing, WIN 8 Great, WIN 8.1 definitely worth having
Additional Note:
With WIN 8 PRO and WIN 8.1 Preview Installation Disks, one is presented with:
Repair Computer/Troubleshoot/Select OS to repair (Forced to repair one O/S at a time)
Result: Diagnosing your PC/Attempting Repairs - Where it hangs with dotty circle, going nowhere... [Requiring switch OFF - no ctrl+alt+del
With the WINDOWS 7 Installation Disk - All partition entries are Recovered (Except XP) in one operation and quickly
Repeat: What are M'soft thinking and doing about this anomaly?

Computer will not boot up correctly in any mode.

Hello,
I have a Compaq Presario CQ62 with Windows 7 that will not boot up to my log in screen and it does not matter what mode I put it in..safe..etc. I have tried everything I know to do ...like system recovery in the recovery manager. I have no recovery disk or anything. Any help

That means the internal drive has failed, or there's some other hardware fault. What backups do you have?

Firefox will not open even in the safe mode

Started with the addition of beta 4 where gmail would not open and it froze firefox. Added whatever the new addition was yesterday (3/14/11) and then firefox would not even open. Tried safe mode but it still will not open. Error message below

Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* http://www.mozilla.com/firefox/all-beta.html
* Remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Create a new profile exclusively for the Firefox 4 version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

Mac will not boot up - stuck in safe mode

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